Parts Advisor – Automotive Dealership
Salary: Up to £33,002 per year
Job Type: Full-time
Industry: Automotive / Motor Trade
Are you an experienced Parts Advisor looking for your next opportunity in the motor trade? Do you have excellent customer service skills, strong attention to detail and the ability to thrive in a busy automotive environment?
We are recruiting for a Parts Advisor to join an established automotive dealership team.
This is an excellent opportunity for a customer-focused individual with experience in vehicle parts, stock control and parts department operations.
About the role
As a Parts Advisor, you will play an important role in supporting the service department, workshop technicians and retail customers by ensuring the correct parts and consumables are identified, ordered and supplied efficiently. You will deliver a professional service, maintain accurate stock records and help ensure the parts department operates smoothly and effectively.
Key responsibilities
- Identify and supply the correct vehicle parts to customers, workshop technicians and service colleagues.
- Establish customer requirements through effective communication and product knowledge.
- Provide accurate parts information, recommendations and details of relevant promotions.
- Deliver excellent customer service to both internal and external customers.
- Receive, check, record and allocate incoming parts and consumables.
- Maintain accurate stock records and assist with regular stock checks.
- Report damaged, missing or incorrectly supplied stock.
- Liaise with suppliers and manufacturer representatives to support efficient parts operations.
- Follow established parts department procedures and processes.
- Maintain organised parts displays and ensure department standards are upheld.
- Work closely with colleagues to meet customer requirements and operational deadlines.
About you
- Previous experience as a Parts Advisor or in a similar automotive parts role.
- Good knowledge of vehicle parts and automotive components.
- Strong customer service and communication skills.
- Excellent organisation and attention to detail.
- The ability to multitask and prioritise workload in a fast-paced environment.
- A professional, confident and customer-focused approach.
- The ability to work effectively as part of a team and meet deadlines.
Working hours
- Monday to Friday: 8:00am – 6:00pm
- Alternate Saturdays: 8:30am – 1:00pm
- SalaryUp to £33,002 per year, depending on experience and suitability.
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Parts Advisor in Braintree employer: Holt Recruitment Group
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