At a Glance
- Tasks: Coordinate sales orders and ensure smooth transactions from start to finish.
- Company: Join a dynamic team in Avonmouth focused on customer satisfaction.
- Benefits: Full-time role with opportunities for growth and development.
- Other info: Collaborative environment with a focus on continuous improvement.
- Why this job: Be the backbone of sales operations and make a real impact on customer experience.
- Qualifications: Strong attention to detail and excellent communication skills required.
The predicted salary is between 25000 - 30000 € per year.
Role Purpose: To ensure seamless coordination across the sales lifecycle, from order processing to delivery, while providing high‑level administrative support to sales. This role is central to maintaining customer satisfaction, internal efficiency, and strategic alignment across sales operations.
Location and Employment Type: Avonmouth, Full Time.
Key Responsibilities:
- Accurately process new machine orders from the sales team.
- Act as a liaison between Sales, Customers, and JCB Finance to ensure smooth transactions.
- Coordinate with internal departments to ensure timely parts ordering and machine delivery.
- Work with service teams to manage machine preparation, PDI, and delivery timelines.
- Support and manage the order process and proactively resolve administrative or logistical issues.
Core Competencies:
- Sales Administration & Process Management: Manage sales orders, documentation and compliance with precision and timeliness, applying structured processes for smooth order flow and accurate record‑keeping.
- Customer Experience & Relationship Management: Build trust with stakeholders through clear communication, responsiveness and professionalism, resolving queries and complaints effectively.
- Attention to Detail & Data Accuracy: Maintain high standards of accuracy in data entry, reporting and documentation, identifying and correcting errors proactively and following procedures meticulously.
- Cross‑Functional Collaboration: Work effectively across logistics, finance and technical teams, facilitating smooth handovers and contributing to team‑based problem solving.
- System & Tool Proficiency: Utilize CRM, ERP and reporting tools to manage workflows, track orders and generate insights, improving efficiency and accuracy.
- Initiative & Continuous Improvement: Identify inefficiencies and suggest improvements to processes or systems, demonstrating ownership and a mindset for ongoing learning.
Behaviour Attributes:
- Prioritisation, order accuracy, procedural compliance and deadline management.
- Empathy, conflict resolution, stakeholder engagement and service orientation.
- Error detection, record integrity and procedural discipline.
- Interdepartmental communication, coordination and teamwork.
- Accountability and responsibility for tasks undertaken, quality of work and behaviours.
- Tool fluency, digital literacy and workflow optimisation.
- Problem solving, innovation, process involvement and self‑direction.
Sales Admin and Support Role in Bristol employer: Holt JCB Limited
At our Avonmouth location, we pride ourselves on being an exceptional employer that values teamwork, precision, and customer satisfaction. Our supportive work culture fosters professional growth through continuous learning opportunities and cross-functional collaboration, ensuring that every employee can thrive in their role. With a focus on innovation and efficiency, we empower our staff to take initiative and contribute to meaningful improvements within the sales process.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Admin and Support Role in Bristol
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role thoroughly. Understand their sales processes and be ready to discuss how your skills can enhance customer satisfaction and streamline operations.
✨Tip Number 3
Showcase your attention to detail during interviews. Bring examples of how you've managed orders or resolved issues in the past. This will demonstrate your ability to maintain high standards in sales administration.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Sales Admin and Support Role in Bristol
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in sales administration and process management. We want to see how your skills align with the role's core competencies, so don’t hold back!
Showcase Your Attention to Detail:Since this role requires high accuracy in data entry and documentation, include examples of how you've maintained precision in your previous roles. We love candidates who can spot errors before they become issues!
Highlight Your Communication Skills:As a liaison between various teams, strong communication is key. Share instances where you’ve effectively resolved queries or complaints, demonstrating your ability to build trust and maintain relationships.
Apply Through Our Website:We encourage you to submit your application through our website for the best chance of being noticed. It’s the easiest way for us to keep track of your application and get back to you quickly!
How to prepare for a job interview at Holt JCB Limited
✨Know the Sales Lifecycle Inside Out
Familiarise yourself with the entire sales lifecycle, from order processing to delivery. Be ready to discuss how you can ensure seamless coordination and maintain customer satisfaction throughout this process.
✨Showcase Your Attention to Detail
Prepare examples that highlight your ability to manage sales orders and documentation with precision. Discuss any past experiences where your attention to detail made a significant impact on order accuracy or customer satisfaction.
✨Demonstrate Cross-Functional Collaboration Skills
Think of instances where you've worked effectively with different teams, like logistics or finance. Be prepared to explain how you facilitated smooth handovers and contributed to team problem-solving.
✨Highlight Your Initiative for Continuous Improvement
Share specific examples of how you've identified inefficiencies in processes and suggested improvements. This shows that you’re proactive and have a mindset geared towards ongoing learning and development.
