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- Tasks: Provide advanced technical support and enhance IT infrastructure and security.
- Company: Join a forward-thinking organisation making a real impact in IT.
- Benefits: Enjoy hybrid working, 28 days leave, and excellent wellbeing initiatives.
- Why this job: Make a difference in critical systems while mentoring junior colleagues and shaping IT's future.
- Qualifications: Strong knowledge of Windows Server, Azure, and network fundamentals required.
- Other info: Must be eligible for UK Security Clearance; proof of residency needed.
The predicted salary is between 42000 - 84000 £ per year.
Are you an experienced IT professional looking for a role where you can make a real impact on business-critical systems? We’re seeking a Senior IT Infrastructure & Support Engineer to join a forward-thinking organisation and play a key part in ensuring the reliability, security, and efficiency of complex IT environments.
This is a hands-on role where you’ll provide advanced technical support, maintain and enhance infrastructure, and strengthen cybersecurity resilience. You’ll also mentor junior team members, share expertise, and help shape the future of IT within the business.
Responsibilities
- Deliver high-level technical support, troubleshooting complex infrastructure, application, and device issues.
- Maintain and support systems including Active Directory, Azure, Exchange 365, Hyper-V, and backup solutions.
- Enhance IT security through support and optimisation of cybersecurity tools and policies.
- Drive system improvements, automation, and standardisation within IT operations.
- Act as a mentor to junior colleagues, sharing knowledge and guiding professional development.
- Contribute to disaster recovery planning, testing, and business continuity initiatives.
Experience Required
- Strong knowledge of Windows Server, Active Directory, Group Policy, DNS/DHCP.
- Proven expertise with Azure AD, Exchange Online, Office 365 and cloud identity concepts.
- Experience with Hyper-V, Veeam, WSUS, endpoint management tools.
- Understanding of network fundamentals (TCP/IP, VLANs, firewalls).
- Familiarity with endpoint protection, email filtering, SIEM, or extended AV tools.
- Exposure to ERP systems (desirable).
- Experience with Jira, Confluence, or similar collaboration tools (desirable).
Benefits
- 37.5-hour working week with lunchtime finishes on Fridays
- Hybrid / flexible working arrangements
- 28 days annual leave + Christmas closure + holiday purchase scheme
- Group pension (matched up to 5%), life assurance, and income protection
- EV salary sacrifice scheme & share incentive plan
- Wellbeing initiatives, gym discounts & Employee Assistance Programme
- Excellent learning & development opportunities
- Free onsite parking, regular social & sports activities
Security Clearance
Due to the nature of the work, applicants must be eligible for UK Security Clearance, requiring proof of UK residency for the past five years.
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Senior IT Infrastructure & Support Engineer employer: Holt Executive Ltd
Contact Detail:
Holt Executive Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior IT Infrastructure & Support Engineer
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as Active Directory, Azure, and Hyper-V. Having hands-on experience or relevant certifications in these areas can significantly boost your confidence during interviews.
✨Tip Number 2
Showcase your problem-solving skills by preparing examples of complex IT issues you've resolved in the past. Be ready to discuss your thought process and the impact of your solutions on the organisation's infrastructure.
✨Tip Number 3
Highlight any mentoring or leadership experiences you have. Since this role involves guiding junior team members, demonstrating your ability to share knowledge and support others will make you a more attractive candidate.
✨Tip Number 4
Research the company’s current IT infrastructure and any recent projects they’ve undertaken. This will not only help you tailor your responses but also show your genuine interest in contributing to their future success.
We think you need these skills to ace Senior IT Infrastructure & Support Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the job description. Focus on your expertise in Windows Server, Active Directory, Azure, and any other technologies mentioned.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for IT infrastructure and support. Mention specific projects or achievements that demonstrate your ability to enhance security and efficiency in complex environments.
Highlight Mentorship Experience: Since the role involves mentoring junior team members, include examples of how you've supported and guided others in previous positions. This will show your leadership potential and commitment to team development.
Showcase Continuous Learning: Mention any relevant certifications or training you've completed, especially those related to cybersecurity, cloud technologies, or IT management. This demonstrates your commitment to staying updated in the fast-evolving IT landscape.
How to prepare for a job interview at Holt Executive Ltd
✨Showcase Your Technical Expertise
Be prepared to discuss your hands-on experience with key technologies mentioned in the job description, such as Windows Server, Active Directory, and Azure. Highlight specific projects where you successfully troubleshot complex issues or enhanced system performance.
✨Demonstrate Problem-Solving Skills
Expect scenario-based questions that assess your ability to resolve technical challenges. Use the STAR method (Situation, Task, Action, Result) to structure your answers, showcasing how you approached and solved real-world problems in previous roles.
✨Emphasise Mentorship Experience
Since mentoring junior team members is a key responsibility, be ready to share examples of how you've guided others in their professional development. Discuss any training sessions you've led or how you've supported colleagues in overcoming technical hurdles.
✨Prepare for Cybersecurity Discussions
Given the focus on enhancing IT security, brush up on current cybersecurity trends and tools. Be ready to discuss your experience with endpoint protection, email filtering, and any relevant policies you've implemented to strengthen security within an organisation.
