At a Glance
- Tasks: Support production teams and solve engineering challenges in a hands-on role.
- Company: Established engineering firm supplying high-quality equipment to the defence sector.
- Benefits: Collaborative team environment with opportunities for continuous improvement and career growth.
- Other info: Join a team focused on innovation and excellence in mechanical product support.
- Why this job: Make a real impact on manufacturing processes and product quality in a dynamic setting.
- Qualifications: Degree or equivalent in Mechanical Engineering with five years' experience in manufacturing.
I am recruiting on behalf of my client for a Product Support Engineer to join a well-established engineering and manufacturing business supplying robust, high-quality mechanical and electro-mechanical equipment into the defence sector. This is an excellent opportunity for an experienced engineer with a strong manufacturing or mechanical engineering background who enjoys solving production challenges, improving manufacturing processes and supporting products throughout their operational lifecycle.
As a Product Support Engineer, you will become a key member of the Production Engineering team, acting as the technical link between Design Engineering and Manufacturing. You will spend your time supporting production, investigating engineering issues, implementing product improvements and ensuring products remain efficient to manufacture while meeting demanding quality standards. This is a manufacturing-focused engineering position rather than a design role.
The successful Product Support Engineer will be responsible for:
- Providing hands-on engineering support to manufacturing and assembly teams.
- Investigating production and product issues using structured root cause analysis.
- Raising and implementing Engineering Change Requests (ECRs) to improve manufacturability and product reliability.
- Supporting Engineering Helpdesk requests and resolving day-to-day production engineering queries.
- Identifying opportunities to reduce manufacturing costs, eliminate recurring issues and improve product quality.
- Working closely with Mechanical Design, Production, Quality and Supply Chain teams to introduce engineering improvements.
- Reviewing mechanical assemblies and manufacturing processes to identify continuous improvement opportunities.
- Producing and maintaining manufacturing documentation, engineering instructions and technical support information.
- Participating in engineering reviews and supporting new product introduction into manufacturing.
- Driving standardisation and best practice across manufacturing processes.
To be successful you will ideally have:
- Degree, HNC or HND in Mechanical Engineering, Manufacturing Engineering or a related discipline.
- At least five years' experience within manufacturing engineering, production engineering or mechanical product support.
- Experience supporting the manufacture of mechanical or electro-mechanical products.
- Good understanding of machining, fabrication, mechanical assembly or precision manufacturing processes.
- Experience managing engineering changes and supporting products within a manufacturing environment.
- Knowledge of CAD software such as SolidWorks or CREO.
- Strong fault-finding, analytical and root cause investigation skills.
- Excellent communication skills with the ability to work closely alongside production and engineering teams.
- Eligibility to obtain SC Clearance.
In return, you will join a collaborative Production Engineering team where you will play an important role in improving mechanical products, supporting manufacturing operations and driving continuous improvement across the business. This is an opportunity for a Product Support Engineer who enjoys being on the shop floor, working closely with production teams and making tangible engineering improvements that directly impact quality, reliability and manufacturing performance.
If you are an experienced Product Support Engineer with a mechanical manufacturing background and are looking for your next challenge, I would be delighted to discuss the opportunity with you.
Product Support Engineer in Poole employer: Holt Engineering
Join a well-established and rapidly expanding manufacturing business that values its employees and fosters a supportive work culture. As an Area Sales Manager, you'll enjoy a competitive salary, excellent bonus structure, and comprehensive training, all while working in a dynamic environment that encourages personal and professional growth. With the opportunity to build long-term customer relationships across the South East, this role offers meaningful engagement and the chance to make a significant impact within the industry.
StudySmarter Expert Advice🤫
We think this is how you could land Product Support Engineer in Poole
✨Get Your Hands Dirty at Engineering Events
Join local engineering meetups or industry conferences related to mechanical engineering. Whether it's a workshop or a career fair, these events are goldmines for networking and getting a foot in the door. Plus, you can showcase your passion and enthusiasm directly to potential employers like Holt Engineering.
✨Connect with Professors & Peers
Tap into your university’s resources—professors often have connections in the industry. Don’t be shy to ask about potential openings or recommendations. Your classmates might also know of companies hiring. Often, it’s who you know that gets you in front of the right people!
✨Highlight Your Projects and Practical Experience
When you land those interviews, make sure to talk about your hands-on projects or internships. Whether it's a design project or hands-on experience with CAD software, specific examples will make you stand out. Companies like Holt Engineering love to hear about practical applications of your skills.
✨Apply Directly on Company Websites
Check out the careers page of Holt Engineering and apply directly through there. It shows initiative and interest in their specific values. Plus, you'll often find openings that aren't advertised on job boards, giving you a better chance to land that full-time gig!
We think you need these skills to ace Product Support Engineer in Poole
Some tips for your application 🫡
Show Off Your Technical Expertise:In mechanical engineering, it’s vital to highlight your technical skills and projects. Make sure to include relevant software proficiency (like CAD tools) in your CV. If you've worked on specific engineering projects, detail your key contributions — we want to see how you’ve applied your skills in a practical setting!
Focus on Problem-Solving Examples:Employers in mechanical engineering love to see how you handle challenges. Use your cover letter to share specific instances where you’ve solved a complex problem or improved a design. This will show us you're not just knowledgeable but also capable of applying that knowledge effectively.
Highlight Relevant Certifications:Include any relevant certifications or training that can set you apart from the competition. Whether it's coursework from your degree, a recognised certification, or extra training in new technologies, we love to see candidates who continuously improve their skill set. This tells us you're serious about your career in engineering!
Tailor Your CV for the Role:Don’t forget to customise your CV for Holt Engineering and the Product Support Engineer role specifically. Pull examples from your experience that align with the job description — it shows us you've done your research and are genuinely interested in becoming part of the team. We recommend applying through our website to ensure your application gets to the right people!
How to prepare for a job interview at Holt Engineering
✨Brush Up on Your CAD Skills
Since mechanical engineering often involves design processes, be ready to showcase your proficiency in CAD software like SolidWorks or AutoCAD. Bring along a digital portfolio or even some sketches that demonstrate your design capabilities — it’s a great way to show what you can bring to the table at Holt Engineering.
✨Prepare for Technical Questions
Expect technical questions that test your understanding of engineering principles and problem-solving skills. You might get hypothetical scenarios where you need to design a component or troubleshoot a mechanical system. Practising these types of questions will give you the confidence to tackle whatever comes your way!
✨Show Your Team Spirit
As a full-time mechanical engineer, collaboration is key! Be ready to share examples of past team projects or any experiences where you contributed to solving a complex problem with others. Demonstrating your ability to work in a team will resonate well with the interviewers at Holt Engineering.
✨Discuss Your Future Goals
Since this is a full-time position, your long-term vision is important. Be open about your career aspirations, whether it’s mastering a specific tool or leading projects. This shows that you're committed not just to learning but also to growing with Holt Engineering, making you a more appealing candidate.
