LPN/RMA/CMA Office Nurse I

LPN/RMA/CMA Office Nurse I

Full-Time 30000 - 40000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Provide compassionate patient care and support in a fast-paced clinic environment.
  • Company: Join a caring team at Holston Medical Group, dedicated to positive patient experiences.
  • Benefits: Enjoy company-paid insurance, retirement plans, paid time off, and health savings contributions.
  • Other info: Dynamic role with opportunities for mentorship and professional development.
  • Why this job: Make a real difference in patients' lives while growing your healthcare career.
  • Qualifications: Must have strong customer service skills and a passion for patient care.

The predicted salary is between 30000 - 40000 £ per year.

We are looking for friendly, courteous employees to ensure a positive patient experience and welcome a teamwork environment. You should be a motivated and reliable person with exceptional customer service skills and the ability to thrive in a fast‑paced environment.

What We Offer

  • Company paid Life and Accidental Death and Dismemberment Insurance
  • Company paid Long Term Disability Insurance
  • 401(k) and Roth Retirement plan with Company Contributions
  • Medical, Dental, Vision, and additional Life and STD Insurance
  • Health Savings Account Plan with company contributions
  • Paid time off
  • Paid Sick time
  • Paid Holidays
  • And more!

General Summary

The Office Nurse (LPN) is responsible for providing quality, compassionate patient care in the clinic setting consistent with Holston Medical Group’s quality practice standards, policies, procedures and customer service expectations. As a member of the clinical staff, the Office Nurse will proactively participate in identifying the needs of the patients and will implement methodology as directed to improve both patient clinical experience and care.

Main Responsibilities

  • Use patient‑first values in assisting patients with needs
  • Greet patients with compassion and a friendly face
  • Accurately assess and record patient vital signs in electronic database
  • Prepare patients for examinations
  • Serve as a Health Educator as directed in the Patient‑Centered Medical Home Health Care Delivery Model
  • Obtain prior authorizations and pre‑certifications as needed for patients having procedures or tests
  • Dispose of contaminated supplies/used items
  • Sterilize medical instruments as needed
  • Ensure that exam rooms are clean and stocked for patient use
  • Maintain both supplies and equipment, proactively work with co‑workers to stock
  • Attend nurse meetings and other educational opportunities
  • May be moved to other offices upon request based upon the business need of Holston Medical Group on an occasional basis
  • Pick up vaccines and other medications as needed
  • Mail normal labs to patients and call patients with abnormal labs
  • Perform customer service checks on patients every 10 minutes
  • Change sharps container and biohazard trash
  • Ensure to follow policies and procedures set by Holston Medical Group
  • Maintain communication with providers to ensure that patients’ needs are taken care of
  • Communicate all office issues with the Nurse Manager and Regional Operations Manager
  • Ensure that equipment is in operating order (crash cart, defibrillator, autoclave, etc.)
  • Mentor new nursing staff and orient to the office
  • Ensure that the Health Department records are maintained for the vaccinations for children
  • Maintain clinical area to meet site visit standards
  • Maintain strict confidentiality in all matters relating to personnel and patient PHI (Protected Health Information)
  • Enroll patients in myHMG as directed

LPN/RMA/CMA Office Nurse I employer: Holston Medical Group

At Holston Medical Group, we pride ourselves on fostering a supportive and collaborative work environment where our Office Nurses can thrive. With comprehensive benefits including company-paid insurance, retirement plans with contributions, and ample paid time off, we prioritise the well-being of our employees while offering opportunities for professional growth and development in a fast-paced, patient-centred setting. Join us in making a meaningful impact on patient care in a community-focused clinic that values compassion and teamwork.
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Contact Detail:

Holston Medical Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land LPN/RMA/CMA Office Nurse I

✨Tip Number 1

Get to know the company culture before your interview. Check out their website and social media to see how they interact with patients and staff. This will help you tailor your responses and show that you're a great fit for their team.

✨Tip Number 2

Practice your customer service skills! Think of scenarios where you might need to handle difficult patients or situations. Being able to demonstrate your problem-solving abilities during the interview can really set you apart.

✨Tip Number 3

Don’t forget to ask questions during your interview! Show your interest in the role by asking about team dynamics, patient care strategies, and opportunities for professional development. It’s a two-way street, and we want to see you engaged!

✨Tip Number 4

Apply through our website for a smoother process! It not only shows your enthusiasm but also helps us keep track of your application. Plus, you’ll get to see all the perks we offer, like paid time off and health benefits!

We think you need these skills to ace LPN/RMA/CMA Office Nurse I

Customer Service Skills
Compassionate Patient Care
Vital Signs Assessment
Electronic Documentation
Health Education
Medication Administration
Data Collection
Communication Skills
Teamwork
Attention to Detail
Organisational Skills
Confidentiality
Adaptability
Problem-Solving Skills

Some tips for your application 🫡

Show Your Friendly Side: Since we're all about creating a positive patient experience, make sure your application reflects your friendly and courteous nature. Use warm language and share examples of how you've provided exceptional customer service in the past.

Highlight Your Team Spirit: We love teamwork here at StudySmarter! In your application, mention any experiences where you collaborated with others to achieve a common goal. This will show us that you're ready to jump into our supportive environment.

Be Clear and Concise: When filling out your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point. Make sure to highlight your relevant skills and experiences that align with the Office Nurse role.

Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the position. Plus, it’s super easy to navigate!

How to prepare for a job interview at Holston Medical Group

✨Show Your Compassion

As an Office Nurse, you'll be working closely with patients, so it's crucial to demonstrate your compassionate side during the interview. Share examples of how you've provided exceptional patient care in the past, and highlight your ability to create a welcoming environment.

✨Know Your Stuff

Familiarise yourself with the specific duties mentioned in the job description, like taking vital signs and health education. Be prepared to discuss your experience with these tasks and how you can contribute to improving patient experiences at Holston Medical Group.

✨Teamwork Makes the Dream Work

Since teamwork is key in this role, come ready to talk about your experiences working in a team setting. Highlight instances where you collaborated with colleagues to achieve a common goal or improve patient care, showing that you're a reliable team player.

✨Ask Thoughtful Questions

Prepare some insightful questions to ask at the end of your interview. This could include inquiries about the clinic's approach to patient care or how they support their staff's professional development. It shows you're genuinely interested in the role and the company culture.

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