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- Tasks: Lead hospitality services across multiple schools, ensuring top-notch catering and event management.
- Company: Join Holroyd Howe, a leading UK contract caterer dedicated to serving independent schools with innovative food solutions.
- Benefits: Enjoy free meals, career development, team events, and a competitive salary with 28 holiday days.
- Why this job: Be part of a vibrant team that values creativity, excellence, and making a difference in students' lives.
- Qualifications: Experience in hospitality management, strong leadership skills, and a passion for food and customer service required.
- Other info: Must be willing to work evenings and Saturdays; driving is essential for site travel.
Company Description
Holroyd Howe is one of the UK’s leading contract caterers, providing fresh innovative food services solely to independent schools and colleges. We are a team of experienced professionals who tailor our catering service provision specifically to suit children of all ages in order to meet the bespoke requirements of each school.
Can you commit to feeding hungry tummies as well as hungry minds? We serve more than just a meal in our kitchens, so are you the exceptional Hospitality Manager we’re looking for?
The essential ingredient at the heart of our business is our people so we are searching for an experienced Hospitality Supervisor with a background in exceptional food catering services to join our business and work at one of our highly prestigious education settings based in Worcester RGS.
Job Description
£13.23 per hour working term time only.
To provide a professional catering service and contribute towards ensuring that company standards are maintained and that Company expectations are met within the agreed objectives for the RGS Group. This will mainly tasked at the Worcester site but will include events at the other three schools, so driving is essential. This is for a 40 hour working week split over 5 days. Overtime is available and the candidate must be willing to work evenings and Saturday\’s.
The hospitality supervisor will need also to be able to deliver the following points.
Manage site specific hospitality services at all four locations in accordance with the contract and weekly events.
Drive hospitality performance through management and monitoring of KPI’s, labour and costs.
Ensure that costs are controlled and charged with free issues in line with budget.
Control costs through ensuring weekly stock take is managed and liaise as appropriate with all departments.
Seek new ways to control costs and drive service standards across the hospitality department.
Ensure the unit complies with all company and client policies, site rules and statutory regulations i.e., licencing laws, Trading Standards and EHO.
Facilitate a high support, high challenge performance management culture that motivates an engaged workforce
Experience in a large-scale events environment
Operational knowledge, skills and experience in managing multi service operations.
Excellent interpersonal skills and ability to communicate effectively with customers, clients, and employees at all levels
Demonstrate resilience when faced with conflicting business challenges
Ability to interpret and utilise varied financial and commercial information
Achieve set, standards and operate to performance criteria, for example, health and safety, hygiene.
Qualifications
- Have worked in a similar environment at a management level possessing excellent supervisory and communication skills
- Be a proven, hands-on leader, able to invest in your team and their development
- Be naturally outgoing and vibrant, display a real passion for food and customer service
- Have excellent Health & Safety knowledge
- Be financially astute and have strong IT literacy
- Be innovative and creative and driven by excellence
- Stay up to date with current food trends
Additional Information
There are many advantages to working for us and we provide our employees with bespoke benefits which include:
- Free meals whilst at work
- Career development opportunities
- HIT Apprenticeships for all experience levels
- Reward & recognition schemes
- People awards to celebrate our employees
- Work/life balance
- Employee Benefits Platform
- Employee Assistance Program
- Recommend a friend scheme
- Company sick pay scheme
- Prestigious working environments
- Team events scheduled throughout the year
- 28 Holiday days inclusive of bank holidays
- Pension scheme
- Competitive salary
We invest in the training and development of our teams to give them the appropriate skills necessary to thrive in their job roles. We have outstanding teams of experienced professionals who tailor our catering service provision specifically to suit children, of all ages, meeting the bespoke requirements of our clients.
“Holroyd Howe is an equal opportunity employer. We are committed to safeguarding and promoting the welfare of children and expect all employees to share this commitment. All roles within Holroyd Howe are regarded as regulated activity and therefore we require an Enhanced DBS which includes a Barred List Check for all successful applicants. We will also require shortlisted applicants to provide appropriate information regarding their criminal offences.”
This appointment is offered on the return of satisfactory professional references.
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Hospitality Supervisor employer: Holroyd Howe
Contact Detail:
Holroyd Howe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality Supervisor
✨Tip Number 1
Familiarise yourself with Holroyd Howe's values and mission. Understanding their commitment to providing exceptional food services in educational settings will help you align your responses during interviews and demonstrate your passion for the role.
✨Tip Number 2
Highlight your experience in managing hospitality services, especially in large-scale events. Be prepared to discuss specific examples of how you've driven performance and managed costs effectively in previous roles.
✨Tip Number 3
Showcase your interpersonal skills by preparing to discuss how you've successfully communicated with diverse teams and clients. This is crucial for a Hospitality Supervisor role where collaboration is key.
✨Tip Number 4
Research current food trends and be ready to share innovative ideas that could enhance the catering service at Holroyd Howe. This will demonstrate your creativity and passion for the industry.
We think you need these skills to ace Hospitality Supervisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and qualifications required for the Hospitality Supervisor position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in hospitality management, particularly in catering services. Use bullet points to make it easy to read and focus on achievements that demonstrate your leadership and operational skills.
Write a Strong Cover Letter: In your cover letter, express your passion for food and customer service. Mention specific examples of how you've successfully managed hospitality services or events in the past, and explain why you want to work for Holroyd Howe.
Highlight Relevant Skills: Make sure to emphasise your interpersonal skills, financial acumen, and knowledge of health and safety regulations. These are crucial for the role and should be evident in both your CV and cover letter.
How to prepare for a job interview at Holroyd Howe
✨Show Your Passion for Food and Service
Make sure to express your enthusiasm for food and customer service during the interview. Share any personal experiences or stories that highlight your passion, as this role requires a genuine love for catering and hospitality.
✨Demonstrate Leadership Skills
As a Hospitality Supervisor, you'll need to lead a team effectively. Be prepared to discuss your previous leadership experiences, how you motivate your team, and any strategies you've used to manage performance and drive results.
✨Know Your KPIs
Familiarise yourself with key performance indicators relevant to the hospitality industry. Be ready to discuss how you've monitored and improved KPIs in past roles, as this will show your understanding of the business side of hospitality.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle conflicts. Think of examples from your past where you've successfully navigated challenges, particularly in a large-scale events environment.
