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- Tasks: Support the Hospitality Team in delivering exceptional service at school events.
- Company: Join Holroyd Howe, a leading contract caterer for independent schools.
- Benefits: Enjoy 28 days holiday, free meals, and bespoke training opportunities.
- Why this job: Be part of a passionate team creating memorable dining experiences for students.
- Qualifications: No prior experience needed; training provided to help you succeed.
- Other info: Work in a beautiful countryside setting with great career progression.
The predicted salary is between 25400 - 30000 £ per year.
Why Join us?
- 28 days holiday (including bank holidays)
- 3 volunteering days to give back to causes you care about
- 3 days grandparent leave for those special family moments
- 24 weeks enhanced maternity leave
- Bespoke training & development opportunities
- Pension & life insurance
- Discounts on high street brands, cinema & holidays via the Perkbox App
- Wellbeing hub & access to employee assistance programme
- Free meals while at work
- Career development & HIT Apprenticeships for all experience levels
Job Description
The role will be supporting our hospitality supervisor to deliver all manner of events across the school. During term time this can be anything from tea and coffee in meeting rooms, packed lunches for school trips, evening events for parents or governors and staffing the bar in the school theatre. During the holidays we still have events that require catering. These can be theatre productions, weddings, summer schools or sporting events. It is a varied role that will keep you on your toes and not at all bored!
Specific Responsibilities
- To oversee the delivery, collection and presentation of the hospitality service at the location.
- To ensure that all time constraints are met each and every time.
- To ensure that the client receives the highest possible standard of hospitality.
Client Service
- To ensure that customers are given a prompt and efficient service and expectations are consistently exceeded.
- To be customer focused at all times, by being visible during service periods, approachable and quick to exceed expectations in fulfilling customer needs.
- To ensure all food is presented and served in line with company standards.
- To provide an excellent standard of client service.
People
- To co-operate with all team members and undertake duties in the hospitality areas as requested to ensure an efficient and effective service is delivered at all times.
- To treat your team members at location as you would expect to be treated.
Health & Safety, Food Safety, The Environment
- To adhere to the company’s Hygiene, Health and Safety and Environmental policies and procedures at all times.
- To attend all health and safety training courses as required.
- To rigorously follow the unit cleaning schedules.
Qualifications
Candidate Profile
- Good attention to detail and understanding of hygiene practices
- Team player with a positive and flexible attitude
- Previous hospitality experience or relevant training is beneficial but not essential
- Willingness to work in an education and high-profile catering environment is desirable
Additional Information
We pride ourselves on:
People first
We’re a company of individuals, united in doing our best for our clients.
Great food, always
Using only the best ingredients, our food is fresh, authentic and tailored to each school, age group, and specific needs and preferences.
Food education
We educate pupils through food, encouraging them to understand and develop their own personal tastes and make informed food choices.
Respect in everything we do
Our respectful codes of conduct inform how we behave towards our clients and customers, suppliers and business partners, and each other.
Fresh thinking
New ideas for food, service and ways of working help us maintain our position as creative leaders in school catering.
In order to be considered for this role you must be able to demonstrate that you have the Right to Work in the UK.
Holroyd Howe is an equal opportunities employer. We are committed to safeguarding and promoting the welfare of children and young people and expect all employees to share this commitment. All roles within Holroyd Howe involve regulated activity. It is a criminal offence for individuals barred from working with children to apply for such roles. An Enhanced Disclosure and Barring Service (DBS) check, including a Barred List check will be required for all successful applicants. Shortlisted applicants will be asked to provide information about relevant criminal offences and will be subject to an online search of publicly available information. This search helps identify any issues that may affect suitability to work with children.
This appointment is offered on the return of satisfactory professional references.
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Hospitality Assistant employer: Holroyd Howe
Contact Detail:
Holroyd Howe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality Assistant
✨Tip Number 1
Get to know the company! Research Woldingham School and Holroyd Howe to understand their values and what they stand for. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing a role as a Hospitality Assistant. Personal connections can make a huge difference!
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to customer service and teamwork. Think of examples from your past experiences that highlight your skills and passion for hospitality. The more you practice, the more confident you'll feel!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and serious about joining our fantastic hospitality team. Don’t miss out on this opportunity!
We think you need these skills to ace Hospitality Assistant
Some tips for your application 🫡
Show Your Passion for Service: When writing your application, let your enthusiasm for great customer service shine through. We want to see that you genuinely care about making guests feel welcome and valued.
Tailor Your Experience: Make sure to highlight any relevant experience you have in hospitality or food service. We love seeing how your background aligns with our mission of delivering fresh and nutritious meals.
Be Yourself: Don’t be afraid to let your personality come through in your application. We’re looking for team players who can bring a positive vibe to our hospitality team, so show us what makes you unique!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to review your application and get you on board with our fantastic team!
How to prepare for a job interview at Holroyd Howe
✨Know Your Stuff
Familiarise yourself with the school’s values and mission, especially their focus on sustainability and nutrition. Be ready to discuss how your passion for great customer service aligns with their goals.
✨Show Off Your People Skills
Since this role is all about delivering outstanding service, prepare examples of how you've successfully interacted with customers in the past. Think about times when you went above and beyond to ensure a positive experience.
✨Be Ready for Fast-Paced Questions
Expect questions that assess your ability to work under pressure. Practice scenarios where you had to think on your feet or manage multiple tasks at once, as this will show you can thrive in a busy environment.
✨Dress the Part
Even though it’s a hospitality role, first impressions matter! Dress smartly and professionally for your interview to reflect the positive brand image they want to maintain at Woldingham School.
