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- Tasks: Lead weekend operations, manage staff, and ensure top-notch customer service.
- Company: Join Holroyd Howe, a leading contract caterer for independent schools in the UK.
- Benefits: Enjoy training opportunities, a fun work environment, and a focus on sustainability.
- Why this job: Be part of a team that creates innovative dining experiences and promotes healthy eating.
- Qualifications: 1-2 years in a supervisory role, strong leadership, and excellent customer service skills required.
- Other info: DBS check required; commitment to safeguarding children is essential.
The predicted salary is between 24000 - 36000 £ per year.
Job TitleTitle: Catering Supervisor
Location: Woldingham School, Marden Park, Woldingham, Surrey
Pay and ContractSalary: Up to £24,375 per annum + benefits
Contract: Full-time, 52 weeks
Hours: 37.5 per week across 5 out of 7 days.Note: Evening and weekend working will be required.
Benefits
28 days holiday including bank holidays
3 volunteering days
3 days grandparent leave
24 weeks\’ enhanced maternity leave
Bespoke training and development opportunities
HIT Apprenticeships for all experience levels
Pension and life insurance
Discounts on our Perkbox app (high street shops, holidays, cinema & more)
Wellbeing hub and access to our employee assistance programme
Free meals while on shift
Career development and progression opportunities
OverviewWe are looking for a passionate Catering Supervisor to join our dedicated team at Woldingham School, a prestigious independent boarding school in a beautiful countryside setting. This exciting opportunity is for someone who is food‐led, thrives in a fast‐paced environment, and enjoys leading a small team to deliver fresh, seasonal and nutritious meals across the weekend service.
Key Responsibilities
Supervise and support the weekend catering team to ensure smooth food service across breakfast, lunch and supper.
Deliver high‐quality, nutritious meals in line with our food ethos.
Ensure compliance with all food safety, hygiene and allergen management standards.
Lead by example and maintain excellent standards of customer service.
Liaise with the weekday catering team to ensure consistent and seamless operations.
Job DescriptionWe are seeking a dedicated Front of House Supervisor to join our team in Woldingham, Surrey. As a Supervisor, you will play a crucial role in overseeing operations, managing staff, and ensuring excellent customer service during weekend hours.
Lead and motivate weekend staff to maintain high performance standards and achieve team goals.
Oversee daily operations, including staff scheduling, task delegation, and workflow management.
Resolve customer inquiries and complaints promptly and professionally.
Ensure compliance with company policies, procedures, and safety regulations.
Monitor and maintain inventory levels.
Prepare and submit reports on weekend operations, sales and any incidents.
Train and mentor new team members.
Collaborate with weekday management to ensure seamless operations throughout the week.
Implement and support company initiatives and promotional activities.
Qualifications
Proven experience in a supervisory role, hospitality or service industry (1‐2 years preferred).
Strong leadership skills with the ability to motivate and guide a team.
Excellent customer service and interpersonal skills.
Demonstrated problem‐solving abilities and decision‐making skills.
Proficient in time management and multitasking.
Strong verbal and written communication skills.
Ability to work weekends consistently.
Additional InformationHolroyd Howe is one of the UK\’s leading contract caterers, providing fresh innovative food services solely to independent schools and colleges. We are a team of experienced professionals who tailor our catering service provision to suit children of all ages in order to meet the bespoke requirements of each school.
To provide our teams with the right skills to succeed in their jobs, we invest in their training and development. Our exceptional teams of seasoned specialists customise our catering services to fit children of all ages and satisfy the unique needs of our clients.
ValuesSustainabilitySustainability is at the heart of our thinking; we are always mindful of the ethics of our sourcing and how we prepare our meals.
NutritionWe take nutrition seriously and understand the impact a healthy diet has on the fundamental years of development. Meals are always freshly prepared from scratch and packed with nutritious ingredients.
Food InnovationWe offer a wide portfolio of training opportunities and experiences, which attracts chefs who are passionate about culinary excellence and menu innovation to our team. From tasting tables, theme days and food theatre, to chef demonstrations and supplier showcases, we create engaging and fun dining experiences for our students.
Equal Opportunities StatementHolroyd Howe is an equal opportunities employer. We are committed to safeguarding and promoting the welfare of children and young people and expect all employees to share this commitment. All roles within Holroyd Howe involve regulated activity. It is a criminal offence for individuals barred from working with children to apply for such roles. An Enhanced Disclosure and Barring Service (DBS) check, including a Barred List check will be required for all successful applicants. Shortlisted applicants will be asked to provide information about relevant criminal offences and will be subject to an online search of publicly available information. This search helps identify any issues that may affect suitability to work with children.
This appointment is offered on the return of satisfactory professional references.
Referrals increase your chances of interviewing at Holroyd Howe by 2x.
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Front of House Supervisor employer: Holroyd Howe
Contact Detail:
Holroyd Howe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Supervisor
✨Tip Number 1
Familiarise yourself with Holroyd Howe's values and mission, especially their focus on sustainability and nutrition. This will help you align your answers during the interview with their core principles, showing that you're a good fit for their team.
✨Tip Number 2
Prepare examples from your previous experience where you've successfully led a team or resolved customer complaints. Highlighting these situations can demonstrate your leadership skills and problem-solving abilities, which are crucial for the Weekend Supervisor role.
✨Tip Number 3
Research common challenges faced in the hospitality industry, particularly during busy weekend hours. Being able to discuss these challenges and how you would address them can set you apart as a proactive candidate who is ready to tackle the demands of the role.
✨Tip Number 4
Network with current or former employees of Holroyd Howe if possible. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview and understanding what they truly value in a Weekend Supervisor.
We think you need these skills to ace Front of House Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in supervisory roles, particularly in hospitality or the service industry. Emphasise your leadership skills and any specific achievements that demonstrate your ability to manage a team effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your understanding of the role. Mention your experience in resolving customer inquiries and complaints, as well as your ability to motivate and lead a team during busy weekend hours.
Highlight Relevant Skills: In your application, be sure to highlight key skills such as time management, multitasking, and strong communication abilities. These are crucial for the Weekend Supervisor role and will help you stand out to the hiring team.
Showcase Your Commitment to Training: Mention any previous experience you have in training or mentoring new staff members. This aligns with the company's focus on investing in team development and will demonstrate your suitability for the role.
How to prepare for a job interview at Holroyd Howe
✨Showcase Your Leadership Skills
As a Weekend Supervisor, you'll need to demonstrate strong leadership abilities. Prepare examples of how you've successfully motivated and guided a team in previous roles, highlighting any specific challenges you overcame.
✨Emphasise Customer Service Experience
Excellent customer service is key in this role. Be ready to discuss your experience in handling customer inquiries and complaints, and provide examples of how you resolved issues effectively and professionally.
✨Demonstrate Problem-Solving Abilities
The ability to think on your feet is crucial. Prepare to discuss situations where you've had to make quick decisions or solve problems under pressure, especially in a supervisory context.
✨Familiarise Yourself with Company Values
Holroyd Howe places a strong emphasis on sustainability and nutrition. Research their values and be prepared to discuss how your personal beliefs align with theirs, particularly regarding food innovation and ethical sourcing.
