At a Glance
- Tasks: Lead a vibrant team to deliver exceptional service and create memorable dining experiences.
- Company: Join Holroyd Howe, a top UK contract caterer dedicated to innovative food services.
- Benefits: Enjoy 28 days holiday, free meals, and discounts on brands you love.
- Other info: Flexible hours, term-time only, with great career development opportunities.
- Why this job: Be part of a dynamic environment where your leadership makes a real difference.
- Qualifications: Experience in customer service and strong leadership skills are essential.
The predicted salary is between 31500 - 38500 £ per year.
Location: Haileybury School, Hertford, SG13 7NU
Contract Type: Part Time/Term time only
Salary: £15.50
Why Join Us?
- 28 days holiday (including bank holidays)
- 3 volunteering days to give back to causes you care about
- 3 days grandparent leave for those special family moments
- 24 weeks enhanced maternity leave
- Bespoke training & development opportunities
- Pension & life insurance
- Discounts on high street brands, cinema & holidays via the Perkbox App
- Wellbeing hub & access to employee assistance programme
- Free meals while at work
- Career development & HIT Apprenticeships for all experience levels
About the role:
We are seeking an enthusiastic and customer-focused Front of House Manager to oversee the smooth delivery of service at Haileybury School. Working closely with the catering and kitchen teams, you’ll ensure every customer enjoys a warm welcome, exceptional service, and high-quality food presentation. This is a hands-on role, perfect for someone who thrives in a busy hospitality environment and enjoys leading a team to deliver excellence. Haileybury School is set in a beautiful campus and is a 7-day operation where we offer a breakfast, lunch and supper service for borders as well as day pupils and staff. We are seeking a part-time Manager to work at the weekend on varying shifts which will be term time only. We can be flexible on hours and whether one or two days.
You will be joining Holroyd Howe, one of the UK’s leading contract caterers, providing fresh, innovative food services solely to independent schools and colleges. We are a team of experienced professionals who tailor our catering service provision specifically to suit children of all ages in order to meet the bespoke requirements of each school. Our mission is simple: To provide our teams with the right skills to succeed in their jobs; we invest in their training and development.
Key Responsibilities:
- Lead and motivate the front-of-house team to deliver excellent service
- Maintain high standards of food presentation and dining area cleanliness
- Ensure all hospitality events run smoothly and professionally
- Monitor and respond to customer feedback in a positive and proactive way
- Support with ordering, stock control, and record keeping
- Uphold all food safety, allergen, and health & safety procedures
Qualifications:
- Experience in a front-of-house or customer service supervisory role
- Strong leadership and people skills, with a positive and approachable manner
- Excellent communication skills, both face-to-face and written
- Well-organised, with the ability to prioritise tasks in a busy environment
- Knowledge of food safety and allergen management procedures
- Passionate about hospitality and delivering a great customer experience
Additional Information:
People first: We’re a company of individuals, united in doing our best for our clients.
Great food, always: Using only the best ingredients, our food is fresh, authentic and tailored to each school, age group, and specific needs and preferences.
Food education: We educate pupils through food, encouraging them to understand and develop their own personal tastes and make informed food choices.
Respect in everything we do: Our respectful codes of conduct inform how we behave towards our clients and customers, suppliers and business partners, and each other.
Fresh thinking: New ideas for food, service and ways of working help us maintain our position as creative leaders in school catering.
In order to be considered for this role you must be able to demonstrate that you have the Right to Work in the UK. Holroyd Howe is an equal opportunities employer. We are committed to safeguarding and promoting the welfare of children and young people and expect all employees to share this commitment. All roles within Holroyd Howe involve regulated activity. It is a criminal offence for individuals barred from working with children to apply for such roles. An Enhanced Disclosure and Barring Service (DBS) check, including a Barred List check will be required for all successful applicants. Shortlisted applicants will be asked to provide information about relevant criminal offences and will be subject to an online search of publicly available information. This search helps identify any issues that may affect suitability to work with children. This appointment is offered on the return of satisfactory professional references.
Front of House Manager employer: Holroyd Howe
At Holroyd Howe, we pride ourselves on being an exceptional employer, offering a supportive work culture that prioritises employee wellbeing and development. As the Head Chef at CFBL in London, you will enjoy generous benefits such as 28 days of holiday, bespoke training opportunities, and free meals while working, all within a vibrant environment dedicated to creating outstanding culinary experiences for our pupils. Join us to be part of a passionate team that values your contributions and fosters career growth through tailored development paths.
