At a Glance
- Tasks: Support contract management and build strong partnerships with customers.
- Company: Join Hologic, a leader in women's health innovation.
- Benefits: Remote work, competitive salary, and opportunities for professional growth.
- Other info: Dynamic role with opportunities for continuous improvement and learning.
- Why this job: Make a real impact in a fast-paced, customer-focused environment.
- Qualifications: Understanding of B2B sales and excellent communication skills.
The predicted salary is between 30000 - 40000 £ per year.
This position is part of the Commercial Partnerships & Enablement Department, and while remote, it may require attendance at occasional business meetings in our Manchester office.
Here at Hologic, it is our purpose to enable healthier lives everywhere, every day. We are driven by our passion to become the global champion for women’s health. We achieve this by fulfilling our promise to bring The Science of Sure to life.
We are looking for a Sales Support Specialist to join our Managed Services UK and Ireland team on a 12 months fixed term contract. As Sales Support Specialist at Hologic, you will play a pivotal role in building and maintaining strong partnerships with our customers, both internally and externally, ensuring seamless contract management, and delivering exceptional service throughout the contract lifecycle. We are looking for candidates who thrive in a fast-paced, customer-focused environment, enjoy building strong partnerships and have a passion for delivering exceptional service.
KEY RESPONSIBILITIES- Support complex contract management and assist in optimizing supplier relationships by contributing to team activities.
- Foster and maintain trusted relationships at all levels, present data clearly using appropriate tools.
- Collaborate with third-party suppliers to ensure smooth operations.
- Support complaint management through documentation and resolution activities, escalating issues when needed, and working collaboratively with colleagues and stakeholders.
- Understanding of B2B selling environments, including both public and private sector contexts.
- Familiarity with the fundamentals of contract management and supplier relationships.
- Awareness of sales transaction processes and the workflow for engaging with suppliers.
- Understanding the basics of complaint management and resolution procedures.
- Excellent interpersonal and communication skills, with the ability to coordinate cross-functional teamwork between field-based Sales teams, and office-based support teams.
- Ability to manage competing priorities in a results-driven environment.
- Proactive in pursuing continuous improvement opportunities; with a desire to learn more by analysing past performance to determine where things could be enhanced.
If you’re excited by the opportunity and have the skills to succeed, we’d love to hear from you.
Sales Support Specialist - 12 months FTC in Manchester employer: Hologic
At Hologic, we pride ourselves on being an exceptional employer, offering a dynamic remote work environment that fosters collaboration and innovation. Our commitment to employee growth is evident through continuous learning opportunities and a supportive culture that values strong partnerships and exceptional service. Join us in our mission to champion women's health while enjoying the flexibility of remote work and occasional engagement with our vibrant Manchester office.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Support Specialist - 12 months FTC in Manchester
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Show them you’re not just another candidate; you’re genuinely interested in their mission and values.
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills align with the role of Sales Support Specialist. Highlight your experience in contract management and customer service.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step.
We think you need these skills to ace Sales Support Specialist - 12 months FTC in Manchester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the Sales Support Specialist role. Highlight your understanding of B2B environments and any relevant contract management experience to catch our eye!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your passion for women's health and how you can contribute to our mission at Hologic. Be sure to mention your ability to build strong partnerships and deliver exceptional service.
Showcase Your Communication Skills:Since this role involves collaboration with various teams, make sure to demonstrate your excellent interpersonal and communication skills in your application. We want to see how you can coordinate effectively across different functions!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Hologic
✨Know Your Stuff
Before the interview, make sure you understand the basics of contract management and supplier relationships. Brush up on B2B selling environments, especially in both public and private sectors. This knowledge will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
Since this role involves building strong partnerships, be prepared to demonstrate your excellent interpersonal and communication skills. Think of examples where you've successfully coordinated with teams or resolved conflicts. Practising these scenarios can help you articulate your experiences clearly during the interview.
✨Be Proactive About Problem-Solving
Hologic values continuous improvement, so come ready to discuss how you've identified and tackled challenges in past roles. Share specific instances where you’ve optimised processes or improved supplier relationships. This will highlight your proactive nature and ability to thrive in a fast-paced environment.
✨Prepare for Scenario Questions
Expect questions that assess your ability to manage competing priorities and handle complaints. Prepare by thinking through potential scenarios related to contract management and customer service. Practising your responses will help you feel more at ease and ready to impress during the interview.
