At a Glance
- Tasks: Install and maintain medical imaging equipment while providing top-notch customer service.
- Company: Join a leading healthcare technology company making a difference in patient care.
- Benefits: Competitive salary, comprehensive benefits, and ongoing training for career growth.
- Other info: Enjoy autonomy in a field-based role with opportunities for professional development.
- Why this job: Be part of a dynamic team solving real-world problems in healthcare technology.
- Qualifications: Electrical/mechanical engineering experience and strong troubleshooting skills required.
The predicted salary is between 35000 - 48000 £ per year.
Overview
Field Service Engineer to support Breast and Skeletal Health medical imaging equipment across London.
Requires electrical/mechanical engineering experience, willingness to travel, and a passion for troubleshooting and finding solutions.
Role involves installation, repair, service, maintenance, or enhancement of hardware and/or software products with a high level of customer service.
Responsibilities
- Install instruments at customer sites and perform maintenance, repair, service, maintenance, or enhancement of hardware and/or software products.
- Liaise with customer IT departments and assist with information systems installations and troubleshooting.
- Carry out maintenance and repair work on Hologic products.
- Support marketing activities such as exhibitions.
- Complete administrative work, including but not limited to: Time Reports, Expense Reports, Equipment Site Assessments, Inventory Reports, Equipment Checklists, and Field Service Reports.
- Provide basic use and maintenance training to customers.
- Perform duties with autonomy in a field-based environment.
- Ability to troubleshoot electrical, electronic and mechanical systems.
- Excellent interpersonal, communication and customer service skills.
- Experience working in similar customer-based or laboratory environments.
- Effective time management skills.
- Ability to accurately diagnose issues as described over the phone by Field Service Engineers/customers.
- Proficient use of Microsoft Word, Excel, Outlook; basic knowledge of networks and interfacing with the ability to progress through training.
Qualifications
- Engineering experience (electrical/mechanical) with field service experience preferred.
Salary and Benefits
The final offer will depend on experience, skills, and alignment with internal pay structures.
A comprehensive benefits package including pension and insurances is provided.
We also provide comprehensive training on joining and ongoing development throughout your career.
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StudySmarter Expert Advice🤫
We think this is how you could land Field Service Engineer - London, UK
✨Join Engineering Meetups!
Get yourself along to local engineering meetups or tech conferences. These are great places to connect with like-minded folks and industry leaders who might just have a lead on that full-time Field Service Engineer - London, UK role you’re after at Hologic.
✨Show Off Your Projects!
Don’t be shy about showcasing your engineering projects. Whether it’s a funky app, a mechanical design, or a complex algorithm, having a solid portfolio on platforms like GitHub can really make you stand out. Plus, it gives potential employers at Hologic a taste of what you can bring to the table!
✨Engage with Online Communities
Dive into engineering forums and online communities, like Reddit or specific engineering Discord channels. Sharing your insights, asking questions, and being active can help you build connections that might lead to job opportunities at Hologic.
✨Apply Through Company Websites
When you spot a role like Field Service Engineer - London, UK at Hologic, apply directly through their website. Often, this can show your genuine interest in the company and you might just get noticed quicker than via typical job boards.
We think you need these skills to ace Field Service Engineer - London, UK
Some tips for your application 🫡
Showcase Your Technical Expertise:When applying for an engineering role like Field Service Engineer - London, UK, it’s essential to highlight your technical skills. Include any relevant software or tools you're proficient in on your CV—think CAD software, simulation tools, or programming languages. Don't skimp on any engineering projects you've worked on that demonstrate your ability to solve complex problems.
Focus on Results and Impact:In the engineering world, we love numbers and real-world impact. Quantify your achievements wherever possible—like reducing costs by a certain percentage, improving efficiency, or successfully completing a project ahead of schedule. This gives your future employers at Hologic a clear picture of the value you can bring.
Craft a Compelling Cover Letter:Use your cover letter to express your passion for engineering and explain why you’re drawn to Hologic specifically. Share what aspects of their work excite you and how your values align with theirs. This is your chance to show a bit of personality while keeping it professional!
Include Relevant Certifications:If you have any engineering certifications, especially ones that are recognised in your field, make sure to feature them prominently on your CV. They demonstrate not just your knowledge, but also your commitment to professional development, which is something we at StudySmarter value highly.
How to prepare for a job interview at Hologic
✨Brush Up on Core Engineering Principles
Before heading into the interview with Hologic, make sure you're solid on the fundamental engineering principles relevant to the role. Be ready to discuss concepts such as thermodynamics, fluid mechanics, or structural analysis, depending on the specifics mentioned in the job description. Don’t skip any hands-on projects or coursework; these can be excellent talking points!
✨Show Off Your Problem-Solving Skills
Expect technical questions or case studies during your interview—after all, engineering is all about solving problems! Prepare a few examples of how you've tackled engineering challenges in the past, whether at university or in any practical experience. Practising with mock technical interviews can really help you articulate your thought process and solutions.
✨Relate Your Experience to the Role
In a full-time role, employers like Hologic want to see that you can adapt and grow within their team. Be ready to discuss how your previous internships, projects, or studies relate directly to the work you'll be doing. Highlight specific experiences that showcase your collaborative skills and how you've successfully worked within a team environment.
✨Know Your Tools and Software
Most engineering roles require familiarity with specific tools and software. Prepare to talk about your proficiency with programmes like AutoCAD, MATLAB, or SolidWorks if they’re relevant to the role. Even better, have examples of projects where you’ve used these tools, as it'll demonstrate your hands-on experience and readiness for the job.
