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- Tasks: Provide top-notch service by installing and maintaining medical diagnostic equipment.
- Company: Join a leading medical device company focused on innovation and customer satisfaction.
- Benefits: Comprehensive training, competitive salary, and opportunities for career growth.
- Why this job: Make a real difference in healthcare while travelling and solving problems.
- Qualifications: Engineering experience, preferably in medical devices, with strong troubleshooting skills.
- Other info: Enjoy autonomy in a dynamic field-based role with supportive team culture.
The predicted salary is between 30000 - 40000 £ per year.
Our field service engineers are instrumental in providing first class customer experience when repairing and maintaining our products on customer sites.
We are looking for a talented Field Service Engineer to join our team primarily supporting our diagnostics equipment across the North and Midlands regions of the UK. To service the territory successfully you will be based around Sheffield area ideally.
We are looking for people who have engineering experience (electrical/mechanical) ideally from within a medical device background, are happy to be in the field travelling to support our customers and who love troubleshooting and finding solutions.
The role will provide a high level of service to customers on the installation, repair, service, maintenance, or enhancement of hardware and/or software products:
- Carry out maintenance and repair work on Hologic products
- Liaise with customer IT departments and assist with information systems installations and troubleshooting
- Support marketing activities such as exhibitions
- Routinely complete administrative work, such as but not limited to: Time Reports, Expense Reports, Equipment Site Assessments, Inventory Reports, Equipment Checklists and Field Service Reports
- Provide basic use/maintenance training to customers
- Perform duties and responsibilities with autonomy in a field-based environment
- Ability to troubleshoot electrical, electronic, pneumatic, and mechanical systems
- Excellent interpersonal, communication and customer service skills
- Ability to accurately diagnose issues as described over the phone by Field Service Engineers/customers
- Proficient use of Microsoft products (Word, Excel, Outlook)
- Basic knowledge of network and interfacing with the ability to progress through training
We are committed to making Hologic the company where top talent comes to grow. For you to succeed, we want to enable you with the tools and knowledge required and so we provide comprehensive training when you join as well as continued development and training throughout your career. Our talent partners can discuss our salary offering and bonus schemes with you.
Field Service Engineer Installation/Service in Bolton employer: Hologic
Contact Detail:
Hologic Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer Installation/Service in Bolton
✨Tip Number 1
Get to know the company inside out! Research Hologic and their products, especially the diagnostics equipment you'll be working with. This will not only help you in interviews but also show your genuine interest in the role.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips and might even refer you directly, which can give you a leg up in the application process.
✨Tip Number 3
Practice your troubleshooting skills! Since the role involves diagnosing issues, brush up on your problem-solving techniques. You could even set up mock scenarios with friends to simulate real-life challenges.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team at Hologic.
We think you need these skills to ace Field Service Engineer Installation/Service in Bolton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your engineering experience, especially in electrical and mechanical fields. We want to see how your background aligns with the role, so don’t be shy about showcasing relevant skills and experiences!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about the Field Service Engineer role and how you can contribute to our team. Keep it engaging and personal – we love to see your personality come through.
Showcase Your Troubleshooting Skills: Since troubleshooting is key in this role, make sure to include examples of how you've successfully diagnosed and resolved issues in the past. We want to know how you think on your feet and tackle challenges head-on!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Hologic
✨Know Your Stuff
Make sure you brush up on your electrical and mechanical engineering knowledge, especially as it relates to medical devices. Be ready to discuss specific troubleshooting scenarios you've encountered in the past and how you resolved them.
✨Show Off Your Customer Skills
Since this role is all about providing top-notch customer service, think of examples where you've gone above and beyond for a customer. Highlight your communication skills and how you handle difficult situations with clients.
✨Get Familiar with the Tech
Familiarise yourself with Hologic products and any relevant software or diagnostic equipment. If you can, try to get hands-on experience or at least read up on common issues and solutions related to their products.
✨Prepare for the Admin Side
Don’t forget that this role involves a fair bit of paperwork! Be prepared to discuss your experience with administrative tasks like reports and inventory management. Mention any tools or software you’ve used to keep things organised.