At a Glance
- Tasks: Manage communications, resolve customer issues, and prepare invoicing documents.
- Company: Join Hologic, a leader in healthcare innovation.
- Benefits: Competitive salary, annual bonus, and hybrid work options.
- Other info: 12-month fixed-term contract with potential for growth.
- Why this job: Make a difference in customer support while developing your skills.
- Qualifications: Strong Microsoft Office skills and excellent customer service abilities.
The predicted salary is between 30000 - 40000 £ per year.
Hologic, Inc. is seeking a Service and Customer Support Administrator for a 12-month fixed-term contract in Manchester, UK, with opportunities for hybrid or remote work. The successful candidate will manage internal and external communications, resolve customer issues, and prepare invoicing documents.
Key qualifications include:
- Strong Microsoft Office skills
- Organizational abilities
- Customer service proficiency
- Fluent English
This role offers a competitive salary and annual bonus scheme.
Service & Customer Admin (12-Month FTC) – Hybrid employer: Hologic, Inc.
Hologic, Inc. is an excellent employer that values its employees by offering a supportive work culture and flexible hybrid working options in Manchester. With a focus on professional development, employees are encouraged to grow their skills while enjoying competitive salaries and annual bonuses, making it a rewarding place for those seeking meaningful employment in customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Service & Customer Admin (12-Month FTC) – Hybrid
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Hologic, Inc. on LinkedIn. A friendly chat can give us insider info about the company culture and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to customer service and administration. We can role-play with a friend or use online resources to boost our confidence and polish our answers.
✨Tip Number 3
Showcase your Microsoft Office skills during the interview. Bring examples of how you've used these tools in past roles. We want to demonstrate that we can hit the ground running!
✨Tip Number 4
Don’t forget to follow up after the interview! A quick thank-you email can keep us fresh in their minds and show our enthusiasm for the role. Plus, it’s just good manners!
We think you need these skills to ace Service & Customer Admin (12-Month FTC) – Hybrid
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your relevant experience and skills that match the job description. We want to see how your background aligns with the role of Service & Customer Admin, so don’t hold back on showcasing your customer service proficiency!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. We love seeing enthusiasm, so let us know what excites you about working with Hologic and how you can contribute to the team.
Show Off Your Microsoft Office Skills:Since strong Microsoft Office skills are key for this position, make sure to mention any specific tools or projects where you've used them effectively. We want to know how you’ve used these skills in real-world scenarios!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Hologic, Inc.
✨Know Your Stuff
Make sure you brush up on your Microsoft Office skills before the interview. Hologic is looking for someone who can handle invoicing documents with ease, so be ready to discuss your experience and any relevant projects you've worked on.
✨Customer Service Focus
Since this role involves resolving customer issues, think of specific examples where you've successfully handled customer queries or complaints. We recommend preparing a couple of STAR (Situation, Task, Action, Result) stories to showcase your customer service proficiency.
✨Organisational Skills Matter
This position requires strong organisational abilities, so be prepared to talk about how you manage your time and tasks. Consider sharing tools or methods you use to stay organised, especially in a hybrid work environment.
✨Fluent English is Key
As fluent English is a requirement, practice articulating your thoughts clearly and confidently. We suggest doing a mock interview with a friend or using online resources to refine your communication skills before the big day.
