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- Tasks: Support the sales team with account management and customer service tasks.
- Company: Join Holmesterne, a dynamic player in the FMCG sector.
- Benefits: Enjoy 25 days of annual leave plus public holidays and a competitive salary.
- Why this job: Gain hands-on experience in sales while developing key skills in a supportive environment.
- Qualifications: Ideal for those with 2 years of experience or eager beginners ready to learn.
- Other info: Office-based role, Monday to Friday, with opportunities for growth after probation.
The predicted salary is between 24000 - 36000 £ per year.
We have a truly unique opportunity for an experienced & determined individual to make a difference to Holmesterne, working alongside our existing sales team.
As a National Account Executive the main scope of your job will be:
- A hands-on sales support, customer service and account management role. A great introduction to FMCG sales where you will learn the fundamentals and grow.
- You will support the sales team with day-to-day account management (70% of your time).
- Working with all the key business functions, you will gain good exposure to production, technical, NPD, procurement, operations, and finance.
- This will require you to support the management of existing customer accounts, helping develop them in line with the business strategy to ensure sales budgets are met.
- This role is about farming current accounts, with future scope for new business development/hunting new business.
- After a successful probationary period, you will be given a group of smaller customer accounts. To allow you to learn, develop and hone your account manager skills.
Main Responsibilities:
- Key Account support
- Help resolve day to day issues where necessary
- Monitor shared inbox and manage the delegation of workload
- Organise sample requests for key accounts
- Communicate customer forecasts to the Planning team
- Update monthly KPI tracker
- Support the new pricing communications
- Support in the communication of new or delisted lines
- Work with NPD to develop bespoke products for customers when required
- Work with Technical to ensure all customer technical requirements are met
- Maintain and update how-to guides and identify areas for process improvement
- Aide in the preparation for customer meetings
- To be fully knowledgeable about all products and services
- Maintain a customer database, keeping it up to date and accurate with precise information relating to each account
Knowledge / Qualifications
- Proficient in Microsoft especially Outlook, Excel, and PowerPoint
- Prior experience of SAP is favourable but not essential
- Proficient in the English language
Who are we looking for?
Either an applicant who has at least 2 years relevant administration and sales support experience, or an applicant who is at the start of their career and would like an insight into a fast-paced sales environment.
Role Details:
- This is an office-based role 5 days a week. 40 hrs per week 9am-5.00pm Mon-Fri
- Salary Band – £28k to £30k DOE
- 25 days annual plus 8 public holidays per annum
Closing date for applications is the 28th February.
National Account Executive employer: Holmesterne Foods
Contact Detail:
Holmesterne Foods Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land National Account Executive
✨Tip Number 1
Familiarize yourself with the FMCG industry. Understanding the dynamics of fast-moving consumer goods will give you an edge in conversations and interviews, showing that you're genuinely interested in the field.
✨Tip Number 2
Network with professionals in sales and account management. Attend industry events or connect on platforms like LinkedIn to gain insights and potentially get referrals that could help you land the job.
✨Tip Number 3
Brush up on your Microsoft Office skills, especially Excel and PowerPoint. Being proficient in these tools is crucial for managing accounts and presenting information effectively.
✨Tip Number 4
Prepare to discuss your experience in customer service and account management. Think of specific examples where you've successfully resolved issues or supported a team, as this will demonstrate your capability for the role.
We think you need these skills to ace National Account Executive
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the National Account Executive position. Understand the key responsibilities and required skills, as this will help you tailor your application to highlight relevant experiences.
Tailor Your CV: Customize your CV to reflect your experience in sales support and account management. Emphasize any relevant skills, such as proficiency in Microsoft Office and any experience with customer databases or SAP, even if it's minimal.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific examples from your past experiences that demonstrate your ability to manage accounts and support a sales team effectively.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial for the role.
How to prepare for a job interview at Holmesterne Foods
✨Understand the Role
Make sure you have a clear understanding of the National Account Executive role. Familiarize yourself with the responsibilities, especially around account management and sales support, as this will help you answer questions confidently.
✨Showcase Your Experience
Prepare to discuss your relevant experience in administration and sales support. Highlight specific examples where you've successfully managed accounts or resolved customer issues, as this aligns with the job's requirements.
✨Demonstrate Team Collaboration
Since the role involves working closely with various business functions, be ready to talk about your experience in teamwork. Share examples of how you've collaborated with different departments to achieve common goals.
✨Familiarize Yourself with FMCG
Research the FMCG industry and understand its dynamics. Being knowledgeable about trends and challenges in this sector will show your enthusiasm for the role and your commitment to contributing to the company's success.
