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For Companies At a Glance
- Tasks: Provide top-notch client service by handling legal inquiries and coordinating appointments.
- Company: A growing law firm in Colchester with a focus on client satisfaction.
- Benefits: Competitive salary, holiday pay, and wellbeing support services.
- Why this job: Join a dynamic team and make a difference in clients' lives through exceptional service.
- Qualifications: Customer service experience and strong communication skills.
- Other info: Opportunity for personal growth in a supportive work environment.
The predicted salary is between 36000 - 60000 £ per year.
A growing law firm in Colchester is seeking a professional individual for the Client Enquiries Department. This role involves providing exceptional client service by handling inquiries related to legal services, primarily in conveyancing and clinical negligence.
Responsibilities include:
- Following up with clients
- Coordinating appointments
- Maintaining client records
Ideal candidates should have customer service experience and excellent communication skills. The firm offers a competitive salary alongside various benefits including holiday pay and wellbeing support services.
Legal Enquiries Specialist — Client Intake & Service in Colchester employer: Holmes & Hills
Contact Detail:
Holmes & Hills Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Legal Enquiries Specialist — Client Intake & Service in Colchester
✨Tip Number 1
Network like a pro! Reach out to people in the legal field, especially those who work in client service roles. You never know who might have a lead on a job or can give you insider info about the firm.
✨Tip Number 2
Practice your communication skills! Since this role is all about client interaction, make sure you can articulate your thoughts clearly and confidently. Consider doing mock interviews with friends or family to get comfortable.
✨Tip Number 3
Follow up after applying! A quick email or call to express your enthusiasm for the position can set you apart from other candidates. It shows you're proactive and genuinely interested in the role.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you land that Legal Enquiries Specialist role. Plus, it’s the best way to ensure your application gets seen by the right people.
We think you need these skills to ace Legal Enquiries Specialist — Client Intake & Service in Colchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and communication skills. We want to see how your background aligns with the role of a Legal Enquiries Specialist, so don’t be shy about showcasing relevant experiences!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about providing exceptional client service in the legal field. We love seeing genuine enthusiasm, so let your personality come through!
Be Clear and Concise: When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, especially since this role involves handling client inquiries. Avoid jargon and make it easy for us to understand your qualifications.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss any important updates. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Holmes & Hills
✨Know Your Legal Stuff
Brush up on the basics of conveyancing and clinical negligence. Familiarise yourself with common legal terms and processes, as this will show your potential employer that you're serious about the role and can handle client inquiries with confidence.
✨Show Off Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Think about how you resolved issues or went above and beyond for clients. This will demonstrate your ability to handle inquiries effectively and maintain a positive client relationship.
✨Practice Your Communication
Since excellent communication skills are key for this role, practice articulating your thoughts clearly and concisely. You might even want to do a mock interview with a friend to get comfortable discussing your experiences and answering questions confidently.
✨Ask Insightful Questions
Prepare a few thoughtful questions to ask at the end of your interview. This could be about the firm's approach to client service or how they support their staff's wellbeing. It shows you're genuinely interested in the role and the company, which can leave a lasting impression.
