Solutions Analyst

Solutions Analyst

Colchester Full-Time 28800 - 43200 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Analyse business processes and support software solutions to enhance operational efficiency.
  • Company: Join Holmes & Hills, a leading law firm with a collaborative culture.
  • Benefits: Enjoy 28 days annual leave, health benefits, and a vibrant office environment.
  • Why this job: Develop your analytical and technical skills in a forward-thinking legal setting.
  • Qualifications: Degree in IT, Data Science, or relevant experience; strong problem-solving skills required.
  • Other info: Dynamic workspace with networking events and excellent career growth opportunities.

The predicted salary is between 28800 - 43200 Β£ per year.

Overview

We are seeking a proactive Solutions Analyst to join our technology and business solutions team. This role offers an excellent opportunity to develop analytical, technical, and problem-solving skills in a forward-thinking legal environment. The successful candidate will support the implementation, maintenance, and enhancement of software solutions aimed at driving operational efficiency and client service excellence.

Please note this is an office based role in our Marks Tey, Colchester office where you will be required to attend Monday-Friday.

Responsibilities

  • Solution Development & Support
    • Analyse business processes to identify improvement opportunities.
    • Assist in the development, testing, deployment, and maintenance of IT and legal technology solutions.
    • Troubleshoot and resolve system issues, collaborating with IT teams and external vendors.
    • Contribute to process automation and system integration initiatives.
  • Data Analysis & Reporting
    • Gather, analyse, and interpret data to support business decision-making.
    • Maintain dashboards and generate reports using business intelligence tools (e.g., Power BI, SQL).
    • Ensure data integrity and accuracy across key systems.
  • User Support & Training
    • Provide first-line support for legal and business applications.
    • Assist in creating user guides and delivering training sessions for staff.
    • Support adoption of new and existing technology solutions through effective communication and training.
  • Project Support
    • Collaborate with senior analysts, IT teams, and legal departments to implement new solutions.
    • Assist in project planning, documentation, and implementation, contributing to continuous improvement efforts.
    • Support workflow automation and integration projects to enhance operational efficiency.

Experience & Qualifications

  • Degree in Business, Information Technology, Data Science, or related field; or relevant work experience.
  • Strong analytical and problem-solving skills with attention to detail.
  • Familiarity with databases, reporting tools (Power BI, SQL), and legal technology platforms.
  • Excellent communication skills – able to explain technical information to non-technical users.
  • Proactive, collaborative, and able to work independently when required.

Desirable Skills & Experience

  • Basic understanding of software development life cycle (SDLC) and Agile methodologies.
  • Experience with automation tools or workflow management systems.
  • Exposure to legal technology platforms (e.g., document management, case management).
  • Legal Industry experience/knowledge
  • Knowledge of scripting or coding languages (Python, JavaScript, etc.) is an advantage.

What Skills Should I Have?

  • Problem-Solving: Identify and resolve technical and business-related issues efficiently.
  • Attention to Detail: Ensure accuracy in analysis and troubleshooting.
  • Communication: Convey complex concepts clearly to diverse audiences.
  • Collaboration: Work effectively within cross-functional teams.
  • Adaptability: Learn and adapt to new technologies and processes with enthusiasm.

What Are We Offering?

At Holmes & Hills we enjoy a collaborative, open plan, modern workspace with plenty of working pods and breakout areas. We arrange regular networking and social events and hold all-office get togethers at least twice a year.

Our benefits package includes 28 days annual leave plus UK bank holidays, access to an employee assistance programme, virtual GP access 24/7, death in service, a retail discount platform and optional medical insurance policies at group discount rates. After 1 year’s service employees automatically receive Medicash (a health cash-back scheme).

About Us

Holmes & Hills Solicitors is a large regional firm of solicitors with seven offices across Essex and Suffolk and over 200 legal professionals across a number of specialist departments. Holmes & Hills works in partnership with clients across East Anglia, including businesses, individuals, families and local authorities, to build long standing relationships, protect clients\’ interests and support clients\’ growth and development.

Working in partnership with businesses and individuals

Holmes & Hills\’ large team of legal experts work in partnership with individuals and organisations to provide them with truly proactive legal services through personal relationships. Acting as a trusted advisor to clients, we take the time to understand clients\’ needs and objectives before delivering practical advice through a personal and accessible approach.

Independently recognised as a leading law firm

Holmes & Hills Solicitors is independently recognised by The Legal 500 and Chambers & Partners – two independent directories of the UK’s top law firms – as being a leading supplier of legal services in the region.

These accreditations give our clients the confidence that the legal advice and representation they receive from Holmes & Hills is some of the best available.

Our clients range from established and growing businesses whose brands are recognised and sold around the world and local authorities across the region, through to families and first-time home buyers.

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Solutions Analyst employer: Holmes & Hills Solicitors

Holmes & Hills Solicitors is an excellent employer, offering a collaborative and modern work environment in Marks Tey, Colchester. With a strong focus on employee growth, we provide comprehensive benefits including 28 days annual leave, access to health programmes, and regular social events that foster a sense of community. Our commitment to professional development and a supportive culture makes us an attractive choice for those seeking meaningful and rewarding careers in the legal sector.
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Contact Detail:

Holmes & Hills Solicitors Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Solutions Analyst

✨Tip Number 1

Network like a pro! Reach out to current employees at Holmes & Hills on LinkedIn or through mutual connections. A friendly chat can give you insider info and might just get your foot in the door.

✨Tip Number 2

Prepare for the interview by brushing up on your problem-solving skills. Think of examples where you've tackled challenges, especially in tech or legal settings. We want to see how you think on your feet!

✨Tip Number 3

Show off your analytical side! Be ready to discuss how you've used data analysis tools like Power BI or SQL in past roles. We love candidates who can turn numbers into actionable insights.

✨Tip Number 4

Don’t forget to highlight your communication skills! Being able to explain complex tech concepts to non-tech folks is key. Practice explaining your past projects in simple terms to showcase this talent.

We think you need these skills to ace Solutions Analyst

Analytical Skills
Problem-Solving Skills
Attention to Detail
Technical Aptitude
Data Analysis
Communication Skills
Collaboration
Adaptability
Experience with Power BI
Experience with SQL
Understanding of Software Development Life Cycle (SDLC)
Familiarity with Agile Methodologies
Knowledge of Legal Technology Platforms
Experience with Automation Tools
Exposure to Scripting or Coding Languages (Python, JavaScript)

Some tips for your application 🫑

Tailor Your Application: Make sure to customise your CV and cover letter for the Solutions Analyst role. Highlight your analytical skills and any relevant experience with software solutions, as this will show us you’re a great fit for our team.

Show Off Your Problem-Solving Skills: In your application, give examples of how you've tackled challenges in the past. We love candidates who can think on their feet and come up with creative solutions, so don’t hold back!

Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and avoid jargon unless it’s relevant. We want to see that you can communicate complex ideas simply, especially since you'll be explaining tech to non-tech users.

Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows us you’re keen to join our team!

How to prepare for a job interview at Holmes & Hills Solicitors

✨Know Your Tech

Familiarise yourself with the software solutions and tools mentioned in the job description, like Power BI and SQL. Being able to discuss your experience with these technologies will show that you're proactive and ready to hit the ground running.

✨Showcase Your Problem-Solving Skills

Prepare examples of how you've identified and resolved issues in previous roles. This could be anything from troubleshooting a system problem to improving a business process. Highlighting your analytical skills will resonate well with the interviewers.

✨Communicate Clearly

Practice explaining complex technical concepts in simple terms. Since the role involves training non-technical users, demonstrating your ability to communicate effectively will be key. Consider doing mock interviews with friends or family to refine this skill.

✨Be Ready to Collaborate

The job requires working with various teams, so be prepared to discuss your experience in collaborative environments. Share specific instances where you worked with cross-functional teams to implement solutions or improve processes, showcasing your adaptability and teamwork.

Solutions Analyst
Holmes & Hills Solicitors
Location: Colchester
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