Solutions Analyst

Solutions Analyst

Colchester Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support software solutions to enhance efficiency and client service in a legal environment.
  • Company: Join Holmes & Hills, a leading law firm with a collaborative culture.
  • Benefits: Enjoy 28 days leave, health perks, and a vibrant office atmosphere.
  • Why this job: Develop your analytical and technical skills while making a real impact.
  • Qualifications: Degree in relevant field or equivalent experience; strong problem-solving skills required.
  • Other info: Dynamic workspace with networking events and excellent career growth opportunities.

The predicted salary is between 36000 - 60000 £ per year.

We are seeking a proactive Solutions Analyst to join our technology and business solutions team. This role offers an excellent opportunity to develop analytical, technical, and problem-solving skills in a forward-thinking legal environment. The successful candidate will support the implementation, maintenance, and enhancement of software solutions aimed at driving operational efficiency and client service excellence.

Please note this is an office based role in our Marks Tey, Colchester office where you will be required to attend Monday-Friday.

The day to day will include:

  • Solution Development & Support
    • Analyse business processes to identify improvement opportunities.
    • Assist in the development, testing, deployment, and maintenance of IT and legal technology solutions.
    • Troubleshoot and resolve system issues, collaborating with IT teams and external vendors.
    • Contribute to process automation and system integration initiatives.
  • Data Analysis & Reporting
    • Gather, analyse, and interpret data to support business decision-making.
    • Maintain dashboards and generate reports using business intelligence tools (e.g., Power BI, SQL).
    • Ensure data integrity and accuracy across key systems.
  • User Support & Training
    • Provide first-line support for legal and business applications.
    • Assist in creating user guides and delivering training sessions for staff.
    • Support adoption of new and existing technology solutions through effective communication and training.
  • Project Support
    • Collaborate with senior analysts, IT teams, and legal departments to implement new solutions.
    • Assist in project planning, documentation, and implementation, contributing to continuous improvement efforts.
    • Support workflow automation and integration projects to enhance operational efficiency.

WHAT EXPERIENCE DO I NEED?

  • Degree in Business, Information Technology, Data Science, or related field; or relevant work experience.
  • Strong analytical and problem-solving skills with attention to detail.
  • Familiarity with databases, reporting tools (Power BI, SQL), and legal technology platforms.
  • Excellent communication skills – able to explain technical information to non-technical users.
  • Proactive, collaborative, and able to work independently when required.

Desirable Skills & Experience:

  • Basic understanding of software development life cycle (SDLC) and Agile methodologies.
  • Experience with automation tools or workflow management systems.
  • Exposure to legal technology platforms (e.g., document management, case management).
  • Legal Industry experience/knowledge.
  • Knowledge of scripting or coding languages (Python, JavaScript, etc.) is an advantage.

WHAT SKILLS SHOULD I HAVE?

  • Problem-Solving: Identify and resolve technical and business-related issues efficiently.
  • Attention to Detail: Ensure accuracy in analysis and troubleshooting.
  • Communication: Convey complex concepts clearly to diverse audiences.
  • Collaboration: Work effectively within cross-functional teams.
  • Adaptability: Learn and adapt to new technologies and processes with enthusiasm.

WHAT ARE WE OFFERING?

At Holmes & Hills we enjoy a collaborative, open plan, modern workspace with plenty of working pods and breakout areas. We arrange regular networking and social events and hold all-office get togethers at least twice a year.

Our benefits package is made up of benefits including; 28 days annual leave plus UK bank holidays, access to an employee assistance programme, virtual GP access 24/7, death in service, a retail discount platform and optional medical insurance policies at group discount rates. After 1 years' service employees automatically receive Medicash (a health cash-back scheme).

About us: Holmes & Hills Solicitors is a large regional firm of solicitors with seven offices across Essex and Suffolk and over 200 legal professionals across a number of specialist departments. Holmes & Hills works in partnership with clients across East Anglia, including businesses, individuals, families and local authorities, to build long standing relationships, protect clients' interests and support clients' growth and development.

Working in partnership with businesses and individuals, Holmes & Hills' large team of legal experts work in partnership with individuals and organisations to provide them with truly proactive legal services through personal relationships. Acting as a trusted advisor to clients, we take the time to understand clients' needs and objectives before delivering practical advice through a personal and accessible approach.

Independently recognised as a leading law firm, Holmes & Hills Solicitors is independently recognised by The Legal 500 and Chambers & Partners - two independent directories of the UK's top law firms - as being a leading supplier of legal services in the region. These accreditations give our clients the confidence that the legal advice and representation they receive from Holmes & Hills is some of the best available. Our clients range from established and growing businesses whose brands are recognised and sold around the world and local authorities across the region, through to families and first-time home buyers.

Solutions Analyst employer: Holmes & Hills LLP

Holmes & Hills Solicitors is an excellent employer, offering a collaborative and modern workspace in Marks Tey, Colchester, where employees can thrive in a supportive environment. With a strong focus on professional development, employees benefit from a comprehensive package that includes generous annual leave, health initiatives, and opportunities for networking and social engagement. The firm’s commitment to employee well-being and growth, combined with its reputation as a leading legal service provider, makes it an attractive place for those seeking meaningful and rewarding careers.
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Contact Detail:

Holmes & Hills LLP Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Solutions Analyst

✨Tip Number 1

Network like a pro! Reach out to current employees at Holmes & Hills on LinkedIn or attend industry events. A friendly chat can give us insights into the company culture and maybe even a referral!

✨Tip Number 2

Prepare for the interview by brushing up on your problem-solving skills. Think of examples where you've tackled challenges, especially in tech or legal settings. We want to see how you think on your feet!

✨Tip Number 3

Show off your analytical side! Be ready to discuss how you've used data analysis tools like Power BI or SQL in past roles. We love candidates who can turn numbers into actionable insights.

✨Tip Number 4

Don’t forget to ask questions during the interview! It shows your interest and helps us gauge if you're the right fit. Ask about team dynamics or upcoming projects that excite you!

We think you need these skills to ace Solutions Analyst

Analytical Skills
Problem-Solving Skills
Attention to Detail
Technical Aptitude
Data Analysis
Communication Skills
Collaboration
Adaptability
Familiarity with Databases
Experience with Reporting Tools (Power BI, SQL)
Understanding of Software Development Life Cycle (SDLC)
Knowledge of Agile Methodologies
Exposure to Legal Technology Platforms
Scripting or Coding Languages (Python, JavaScript)

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Solutions Analyst role. Highlight relevant experience, especially in data analysis and problem-solving, and don’t forget to mention any familiarity with tools like Power BI or SQL.

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how your skills align with what we’re looking for. Be sure to mention your proactive approach and collaborative spirit.

Showcase Your Communication Skills: Since this role involves explaining technical concepts to non-technical users, make sure to demonstrate your communication skills in your application. Use clear and concise language to convey your ideas.

Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and keep track of all the amazing candidates like you!

How to prepare for a job interview at Holmes & Hills LLP

✨Know Your Tech

Familiarise yourself with the software solutions and tools mentioned in the job description, like Power BI and SQL. Be ready to discuss how you've used these tools in past experiences or how you would approach learning them.

✨Show Off Your Problem-Solving Skills

Prepare examples of how you've tackled technical or business-related issues in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your analytical skills.

✨Communicate Clearly

Practice explaining complex concepts in simple terms. Since you'll be working with non-technical users, demonstrating your ability to communicate effectively will set you apart from other candidates.

✨Be Proactive and Collaborative

Emphasise your ability to work independently as well as part of a team. Share examples of how you've contributed to projects or collaborated with others to achieve common goals, especially in a tech or legal context.

Solutions Analyst
Holmes & Hills LLP
Location: Colchester
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