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- Tasks: Lead and coordinate the Planning and Service Team to meet customer needs.
- Company: Join Holmen Board and Paper, a Swedish company with a focus on sustainability.
- Benefits: Enjoy 33 days annual leave, private medical insurance, and a generous pension plan.
- Why this job: Make a positive impact in a pioneering, customer-oriented business.
- Qualifications: Degree level education and strong problem-solving skills required.
- Other info: Dynamic work environment with a commitment to employee development.
The predicted salary is between 36000 - 60000 £ per year.
We currently have an exciting opportunity for an experienced Planning & Services Manager to join our skilled team at the Workington Mill. Joining us on a full-time, permanent basis, you will receive a competitive salary and become part of our welcoming team.
Holmen Board and Paper is a Swedish company and a member of the Holmen Group. The Workington Mill produces premium paperboard under the brand Incada. Our paperboard is an integral part of the shopping experience for our clients’ customers. Since 2013 we have powered the mill almost entirely by fossil fuel free energy. We value our employees and products highly. Today we are approximately 340 co-workers. Our integrated pulp and paperboard mill is located to the west of the beautiful Lake District in the north of England.
Your future challenge
As Planning and Service Manager, you will manage and develop the Planning and Service Team within budget frames, policies and overall objectives of the Mill, and implement and follow up on service offerings. The holder of this position will be expected to work closely with Customers, Customer Service, Supply Chain, Logistics and internal functions throughout the mill (Board making, Technical Services).
What we offer you
- A competitive salary (depending on experience)
- 33 days annual leave (inclusive of bank holidays) and the option to buy additional holidays
- Generous contributory pension plan
- 3 x Life Assurance cover
- A range of benefits to support your health & wellbeing
- Private medical insurance
- Employee assistance programme
- Bi-annual eye test at local optician
- Flu vaccinations
- Annual uniform allowance
- Proactive medical screening with on-site OHT support
- On-site staff canteen
- Cycle to work scheme
- Family friendly procedures including enhanced maternity leave and menopause policy
- Exclusive staff discounts and deals through Benefit Hub
- Active Social Club with money off local entertainment vendors and regular events throughout the year
Responsibilities
As our Planning & Services Manager, your responsibilities would include:
- Initiating, leading and co-ordinating work within the Planning and Service Team and where necessary across the Mill and Sales organisation.
- Delivering Customer requirements On Time and In Full.
- Planning and Service team development and competence.
- Maximising Mill Quality efficiency through effective planning.
- Providing prompt and accurate response to enquiries from Sales Team.
- Stock level maintenance.
- Managing volumes and throughput in despatch to ensure a smooth operation.
- Monthly operation reviews of transport providers.
- Monitoring or pallet supplier efficiency.
- Service development project portfolio.
What we’re looking for
- Excellent problem-solving skills
- Flexible and service minded attitude
- Strong influencing and communication skills at all levels of the organisation
- Educated to Degree level (BSc/BA), highly numerate and strong computer skills
- Experience in managing personnel
- Appropriate training in both the working environment and Health and Safety
- Basic knowledge of the Pulp and Paper process and Mill capabilities
- Knowledge of Sales & Marketing, Logistics and Purchasing organisations
- Knowledge of Customer Service requirements
- Knowledge of the Company’s IT system - in particular Oscar, MiMi, Tips Plan and Hipos
Working hours and application
Normal hours of work are 37.5 hours, Monday to Friday. This is an on-site role.
Closing Date: 1800 hours on 30th January 2026
If you’re looking for the opportunity to challenge yourself and make a positive impact with a pioneering customer-orientated business, we’d love to hear from you. Please click Apply Now to be considered as our Planning & Services Manager.
Disabled applicants are welcome and encouraged to apply. We will make accommodations during the recruitment process to ensure accessibility.
We are devoted and committed to developing our teams and ensuring that our staff have the courage, commitment and responsibility to perform at their best. We provide significant resources to enable you to achieve your potential and expect our staff to perform to the best of their ability at all times.
Holmen is an equal opportunities employer that values diversity and is strongly committed to providing equal employment opportunities for all employees and all applicants for employment.
Planning & Services Manager employer: Holmen Iggesund
Contact Detail:
Holmen Iggesund Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Planning & Services Manager
✨Tip Number 1
Network like a pro! Reach out to current employees at Holmen or in similar roles on LinkedIn. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by researching the company culture and values. Show us that you understand what makes Holmen tick and how you can contribute to their mission.
✨Tip Number 3
Practice your problem-solving skills! Think of examples from your past experiences where you’ve tackled challenges head-on. We want to see how you think on your feet.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining our team.
We think you need these skills to ace Planning & Services Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Planning & Services Manager role. Highlight relevant experience and skills that match the job description, like problem-solving and communication skills. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background aligns with our values at Holmen. Keep it engaging and personal – we love to see your personality come through!
Showcase Your Achievements: When detailing your experience, focus on specific achievements that demonstrate your ability to lead and coordinate teams effectively. Numbers and results speak volumes, so don’t shy away from sharing your successes with us!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of being noticed. It’s straightforward and ensures your application goes straight to the right people. Plus, we can’t wait to hear from you!
How to prepare for a job interview at Holmen Iggesund
✨Know Your Stuff
Make sure you brush up on the basics of pulp and paper processes, as well as the specific operations at the Workington Mill. Familiarise yourself with the company's IT systems like Oscar and MiMi, as this will show your commitment and readiness to hit the ground running.
✨Showcase Your Problem-Solving Skills
Prepare examples from your past experiences where you've successfully tackled challenges in planning or service management. Highlight how your flexible and service-minded attitude helped you influence outcomes positively, as this is key for the role.
✨Communicate Effectively
Practice articulating your thoughts clearly and confidently. Since the role involves liaising with various teams, demonstrate your strong communication skills by engaging in mock interviews or discussions with friends or colleagues.
✨Understand the Company Culture
Research Holmen Board and Paper's values and their commitment to employee wellbeing. Be ready to discuss how you align with their culture and how you can contribute to a positive work environment, especially in terms of team development and collaboration.
