At a Glance
- Tasks: Provide IT support and manage Help Desk tickets in a hybrid environment.
- Company: Holman, Inc. - a dynamic company based in Chippenham.
- Benefits: Competitive salary of £32,000 to £35,000 and supportive work culture.
- Other info: Exciting opportunity for career advancement in a collaborative setting.
- Why this job: Join a team where you can make a difference and grow your IT skills.
- Qualifications: Bachelor's degree or equivalent experience with strong Microsoft Office skills.
The predicted salary is between 32000 - 35000 € per year.
Holman, Inc. is seeking an IT Helpdesk / Desktop Engineer for their Chippenham headquarters. This permanent role involves providing IT support, managing Help Desk tickets, and supporting new starters in a hybrid working environment.
Ideal candidates will have:
- a bachelor's degree or equivalent experience
- strong proficiency in Microsoft Office and desktop applications
- familiarity with service desk platforms like ServiceNow
A competitive salary of £32,000 to £35,000 per annum is offered, based on experience.
Hybrid IT Helpdesk & Desktop Engineer – Chippenham employer: Holman, Inc.
Holman, Inc. is an excellent employer that fosters a collaborative and innovative work culture in its Chippenham headquarters. Employees benefit from a competitive salary, opportunities for professional growth, and the flexibility of a hybrid working environment, making it an ideal place for those seeking meaningful and rewarding employment in IT support.
StudySmarter Expert Advice🤫
We think this is how you could land Hybrid IT Helpdesk & Desktop Engineer – Chippenham
✨Tip Number 1
Network like a pro! Reach out to current employees at Holman, Inc. on LinkedIn or other platforms. A friendly chat can give us insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common IT support scenarios. We should be ready to showcase our problem-solving skills and how we handle Help Desk tickets effectively.
✨Tip Number 3
Show off your tech skills! Bring examples of how you've used Microsoft Office and desktop applications in past roles. We want to demonstrate our proficiency and make a lasting impression.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we can tailor our CVs and cover letters to match what Holman, Inc. is looking for.
We think you need these skills to ace Hybrid IT Helpdesk & Desktop Engineer – Chippenham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with IT support and desktop applications. We want to see how your skills match the role, so don’t be shy about showcasing your proficiency in Microsoft Office and any service desk platforms you've used.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Hybrid IT Helpdesk & Desktop Engineer role. Share specific examples of your past experiences that relate to managing Help Desk tickets and supporting new starters.
Show Your Personality:While we love a professional tone, don’t forget to let your personality come through! We’re looking for someone who can thrive in a hybrid working environment, so a bit of warmth and enthusiasm in your application can go a long way.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and submit your materials!
How to prepare for a job interview at Holman, Inc.
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Microsoft Office and desktop applications. Be ready to discuss specific tools you've used and how you've solved common IT issues in the past. This will show that you're not just familiar with the software, but that you can also troubleshoot effectively.
✨Familiarise Yourself with Service Desk Platforms
Since familiarity with service desk platforms like ServiceNow is a must, take some time to understand its features and functionalities. If you’ve used similar platforms, be prepared to share your experiences and how they relate to the role at Holman, Inc.
✨Prepare for Hybrid Work Scenarios
Given the hybrid working environment, think about how you would support new starters remotely. Prepare examples of how you've successfully onboarded or assisted colleagues in a similar setup. This will demonstrate your adaptability and understanding of modern work dynamics.
✨Showcase Your Problem-Solving Skills
During the interview, be ready to discuss specific instances where you've resolved Help Desk tickets or technical issues. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it clear how your actions led to positive outcomes.
