Holman UK is seeking an IT Helpdesk Analyst to join the IT Services team in Birmingham on a permanent, on-site basis. You will provide first-line support across devices and software, manage tickets within SLAs, and assist with new starter onboarding in the Birmingham office.
The role requires a strong customer focus, solid MS Office and service desk experience, and a proactive, detail‑oriented approach to documenting issues, resolving incidents, and contributing to security and compliance
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IT Service Desk Analyst - Onsite UK in Birmingham employer: Holman, Inc.
Holman, Inc. is an excellent employer that values its employees by offering a competitive salary and a strong focus on work-life balance. With a hybrid working model based in Chippenham or Birmingham, employees enjoy a supportive work culture that fosters career development and growth opportunities, making it an ideal place for those seeking meaningful and rewarding employment in the IT security field.
