HGV Compliance Coordinator

HGV Compliance Coordinator

Birmingham Full-Time 24000 - 32000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Join our team as an HGV Compliance Coordinator, managing fleet compliance and ensuring smooth operations.
  • Company: Holman is a leading global automotive service provider with a commitment to diversity and employee growth.
  • Benefits: Enjoy 25 days holiday, health insurance, pension plans, and opportunities for further education.
  • Why this job: Be part of a supportive culture that values learning and diversity while making a real impact.
  • Qualifications: Experience in transport compliance and customer service is essential; a background in fleet management is a plus.
  • Other info: This role starts in the office full-time before transitioning to a hybrid model.

The predicted salary is between 24000 - 32000 £ per year.

At Holman, we exist to provide rewarding careers and better lives for employees and their families. We hire, train, empower, and reward exceptional people. Our journey is guided by our desire to get it right every time and the acknowledgement that we have an opportunity to be better. To be better, we have to do better, and to do better we must know better. That’s why we are listening, open to learning new things – about ourselves and each other. We will never stop striving for improved diversity, equity, and inclusion because we are successful together when we feel trusted and supported. It’s The Holman Way.

At Holman, your total compensation goes beyond your paycheck. To position you for success and provide a rewarding career and better life for you and your family, Holman is proud to offer you the benefits you deserve; including protection against illness, disability, loss of work, or preparation for retirement. Below is a brief overview of these programs (programs may vary by country or worker type):

  • Health Insurance

  • Dental Insurance

  • Life and Disability Insurance

  • Flexible Spending and Health Savings Accounts

  • Employee Assistance Program

  • Retirement Plan

  • Paid Time Off

  • Tuition Reimbursement

Here at Holman, we exist to provide rewarding careers and better lives for employees and their families. We hire, train, empower, and reward exceptional people. Our journey is guided by our desire to get it right every time and the acknowledgement that we have an opportunity to be better. To be better, we have to do better, and to do better we must know better. That is why we are listening; open to learning new things – about each other and ourselves. We will never stop striving for improved diversity, equity, and inclusion because we are successful together when we feel trusted and supported. It is The Holman Way!

We have an exciting opportunity that has arisen for a HGV Compliance Coordinator to join our growing Operations Team here at Holman UK. For the first 6 months you’ll need to spend at least 5 days a week in the office before we move you over to our hybrid model of Tues-Thurs in the office whilst working from home on a Monday and Friday, so please bear this in mind when applying. This is a permanent opportunity and the salary for this role will be £28,000.

You must come from a transport background and have experience of working with fleet compliance tasks.

Key Responsibilities will include:

  • Proactively monitor all compliance schedules for all vehicle types
  • Outbound chase all compliance bookings liaising with vendors, drivers and customers.
  • Ensure all required job types are booked within the specified date or date range
  • Ensure all data is updated in a timely and accurate manner
  • Highlight any incorrect contact data to specified account contact
  • Ensure any slippage is reported to fleet contact and account contact
  • Confirm booking dates to all parties
  • Act as point of contact for other departments for any changes in bookings or information needed
  • Follow up all bookings to ensure completion and pass
  • Perform all other duties and special projects as assigned.

What are we looking for?

  • Experience of O’ licence requirements- MOTs, PMIs, Laden Brake Tests, Tachograph Calibrations, Loler certification- essential
  • Ability to demonstrate experience and understanding of various inspection intervals and scheduling of events
  • Experience of working in a transport team/ department with exposure to planning and service scheduling- essential
  • Experience of administering a fleet of HGVs- essential
  • Experience of transport planning/ scheduling- desirable
  • Experience of working within a customer service-related role is essential, ideally in a service or contact centre environment
  • Experience of working within a pressurised environment, with the ability to remain calm, empathetic and professional in difficult situations
  • Comfortable working to targets and deadlines

What’s in it for you?

  • 25 days annual holiday entitlement (+ 8 bank holidays)
  • Floating Day Holiday in lieu of Birthday
  • Option for purchasing 3 extra days annual leave each year
  • Group Personal Pension Plan
  • Death in Service insurance cover
  • Critical illness insurance cover
  • Free parking
  • Health cash plan
  • Partners In Excellence rewards – Partner of the Quarter, Partner of the Year, Bonus
  • Free Breakdown cover (eligible employees – service related)
  • Long Service Awards, Support for further education / employee development.

If this sounds like the role for you then we look forward to welcoming your application!

The need to know parts:

  • You must have the right to remain and work in the UK.
  • You must tell us about any previous convictions or cautions including any deemed as \’spent\’. These will not necessarily exclude you from employment but they must be declared at the point of application.
  • Please also be aware we do not provide sponsorship for any of our positions advertised.

We want to positively encourage differences within Holman UK and believe it is critical to our success as a company. Holman UK is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills.

We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.

Holman is a global automotive leader that serves both commercial and consumer clientsThe Holman Wayby always doing the right thing for our people, our customers, and the community since 1924. The Holman story began nearly a century ago as a single Ford dealership in New Jersey. Today, Holman, headquartered in Mount Laurel, New Jersey, is one of the largest family-owned automotive service organizations in North America with more than 6,500 employees across North America, the UK, and Germany.

Holman delivers a unique range of automotive-centric services including industry-leading fleet management and leasing; vehicle fabrication and upfitting; component manufacturing and productivity solutions; powertrain distribution and logistics services; commercial and personal insurance and risk management; and retail automotive sales as one of the largest privately owned dealership groups in the United States. Guided by its deeply rooted core values and principles, Holman is continuouslyDriving What’s Right.

Holman provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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HGV Compliance Coordinator employer: Holman Enterprises

Holman is an exceptional employer that prioritises the well-being and growth of its employees, offering a comprehensive benefits package including health insurance, retirement plans, and generous paid time off. With a strong commitment to diversity, equity, and inclusion, Holman fosters a supportive work culture where employees are empowered to learn and develop their skills, making it an ideal place for those seeking a meaningful career in Birmingham's vibrant automotive sector.
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Contact Detail:

Holman Enterprises Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land HGV Compliance Coordinator

✨Tip Number 1

Familiarise yourself with the specific compliance requirements for HGVs, such as O' licence regulations and inspection intervals. This knowledge will not only help you in interviews but also demonstrate your commitment to the role.

✨Tip Number 2

Network with professionals in the transport industry, especially those who have experience in fleet compliance. Engaging with them can provide insights into the role and may even lead to referrals.

✨Tip Number 3

Prepare to discuss your experience in managing compliance schedules and liaising with vendors and drivers. Be ready to share specific examples that highlight your organisational skills and ability to work under pressure.

✨Tip Number 4

Research Holman's values and culture, particularly their focus on diversity, equity, and inclusion. Tailoring your conversation to align with these values during interviews can set you apart from other candidates.

We think you need these skills to ace HGV Compliance Coordinator

Knowledge of O' licence requirements
Experience with MOTs and PMIs
Understanding of Laden Brake Tests and Tachograph Calibrations
Familiarity with Loler certification
Proficiency in compliance monitoring and scheduling
Strong organisational skills
Ability to liaise effectively with vendors, drivers, and customers
Data entry and management skills
Experience in transport planning and service scheduling
Customer service experience in a service or contact centre environment
Ability to work under pressure and meet deadlines
Excellent communication skills
Attention to detail
Problem-solving skills
Empathy and professionalism in difficult situations

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the HGV Compliance Coordinator position. Tailor your application to highlight relevant experience in fleet compliance and transport.

Highlight Relevant Experience: In your CV and cover letter, emphasise your experience with O' licence requirements, MOTs, and other compliance tasks. Use specific examples to demonstrate your understanding of inspection intervals and scheduling.

Craft a Strong Cover Letter: Write a compelling cover letter that reflects your passion for the role and the company. Mention how your values align with Holman's commitment to diversity, equity, and inclusion, and express your eagerness to contribute to their mission.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application shows attention to detail, which is crucial for a compliance role.

How to prepare for a job interview at Holman Enterprises

✨Know Your Compliance Regulations

Familiarise yourself with the O' licence requirements and other compliance regulations relevant to HGV operations. Being able to discuss these in detail will show your expertise and understanding of the role.

✨Demonstrate Your Experience

Prepare specific examples from your past roles that highlight your experience with fleet compliance tasks, scheduling, and customer service. This will help you illustrate your capabilities effectively during the interview.

✨Showcase Your Problem-Solving Skills

Be ready to discuss how you've handled challenging situations in a pressurised environment. Employers value candidates who can remain calm and professional while resolving issues.

✨Ask Insightful Questions

Prepare thoughtful questions about the company's culture, team dynamics, and expectations for the HGV Compliance Coordinator role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.

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