Part Time Receptionist (Job Share Mon, Tues) in Birmingham

We are seeking a proactive, detail‐oriented Part‐Time Receptionist to join our Birmingham office. The successful candidate will demonstrate flexibility, a strong customer‐service focus, and the ability to manage competing priorities. As this is a job‐share role, availability to provide cover during the other receptionist’s leave is essential. The position is based at our Birmingham office near the NEC, working Monday and Tuesday, 08:30–17:00. This is a permanent role with a salary of £10,819.

Key Responsibilities will include:

• Answer, screen, and forward calls promptly.
• Welcome employees, clients, and visitors, ensuring correct sign‐in procedures.
• Monitor visitor access and perform basic security tasks, including issuing passes.
• Manage calendars, appointments, and meeting schedules.
• Ensure adherence to data protection policies.
• Provide administrative support and assist with departmental projects without disrupting call flow.
• Arrange taxi or train travel for employees, clients, and visitors when needed.
• Handle incoming and outgoing mail, including courier arrangements.
• Prepare refreshments for meetings, including light lunches when required.
• Maintain a clean, professional reception area.
• Manage supplies for reception and meeting rooms.
• Log and report facility-related issues as needed.
• Support emergency procedures (e.g., evacuation lists, fire marshal duties where applicable).
• Manage shared inboxes.
• Perform ad‐hoc duties as required.

A good general level of education with sound administrative skills and good written communication is required. IT literate and proficient in the use of the Microsoft suite of products, i.e. Word, Excel & Outlook. Switchboard experience in a high-volume call centre or customer service environment preferred. Proactive, organised approach to multitasking and prioritisation. Excellent interpersonal and customer service skills; ability to communicate effectively and professionally at all levels.

25 days annual holiday entitlement Pro Rata (+ 8 bank holidays). Floating Day Holiday in lieu of Birthday. Group Personal Pension Plan. Death in Service insurance cover. Critical illness insurance cover. Free parking. Health cash plan. Partners In Excellence rewards – Partner of the Quarter, Partner of the Year, Bonus. Free Breakdown cover (eligible employees – service related). Long Service Awards, Support for further education / employee development.

If this sounds like the role for you then we look forward to welcoming your application!

The need to know parts:

• You must have the right to remain and work in the UK.
• You must tell us about any previous convictions or cautions including any deemed as 'spent'. These will not necessarily exclude you from employment, but they must be declared at the point of application.
• Please also be aware we do not provide sponsorship for any of our positions advertised.
• We want to positively encourage differences within Holman UK and believe it is critical to our success as a company. Holman UK is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills.
• We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.