Fleet Administrator (Maternity Cover) in Birmingham

At Holman, we exist to provide rewarding careers and better lives for employees and their families. We hire, train, empower, and reward exceptional people. Our journey is guided by our desire to get it right every time and the acknowledgement that we have an opportunity to be better. To be better, we have to do better, and to do better we must know better. That’s why we are listening, open to learning new things – about ourselves and each other. We will never stop striving for improved diversity, equity, and inclusion because we are successful together when we feel trusted and supported. It’s The Holman Way.

At Holman, your total compensation goes beyond your paycheck. To position you for success and provide a rewarding career and better life for you and your family, Holman is proud to offer you the benefits you deserve; including protection against illness, disability, loss of work, or preparation for retirement. Below is a brief overview of these programs (programs may vary by country or worker type):

• Health Insurance
• Dental Insurance
• Life and Disability Insurance
• Flexible Spending and Health Savings Accounts
• Employee Assistance Program
• Retirement Plan
• Paid Time Off
• Tuition Reimbursement

We have an exciting opportunity that has arisen for a Fleet Administrator (Maternity Cover) to join our growing Fines + Taxation Team here at Holman UK. This role will be based out of our Birmingham office near the NEC, with the opportunity for hybrid working, following a 6‑month probationary period, details of which will be discussed at interview. This is a temporary 12–14‑month opportunity, and we are looking to pay circa £28,000 per annum.

Key Responsibilities

• Declare vehicles SORN at the client’s request, updating Holman systems to track SORN vehicles
• Manage incoming V5C documents, escalating any missing documents to relevant points of contact
• Post documents via predetermined postal methods, recording tracking number and costs as required
• Scan, tag (to vehicle records) and file documentation including V5C’s, plating certificates, fine documentation etc
• Administration of fuel card processes for clients as per agreed parameters
• Administration of fines processes for clients, including appeals where required, as per agreed parameters
• Adding and removing vehicles from client MID accounts, auditing these as per agreed frequency
• Administration of parking permits
• Adding and removing vehicles from client toll accounts, auditing these as per agreed frequency
• Administration of cherished plate retention and assignment processes
• Administration of replacement plating certificate processes
• Manage the Fines & Taxation credit card transaction reconciliation, initiating write off requests as required
• Perform all other duties and special projects as assigned

We are looking for candidates who have:

• Qualifications or good knowledge around vehicle compliance requirements (advantageous)
• Experience working within a similar role (preferred)
• The ability to assimilate, collate and record information, demonstrating a high degree of accuracy in performing routine document checks and data input
• Experience of working within a pressurised environment, with the ability to remain calm, empathetic and professional in difficult situations
• A proactive and committed attitude to finding a solution, with the ability to use initiative and common sense
• The ability to adapt communication style to accommodate customers, colleagues, suppliers and other contacts with excellent questioning and listening skills and an ability to assimilate accurate information
• Experience of and are comfortable with working to targets and deadlines

What’s in it for you?

• 26 days annual holiday entitlement (+ 8 bank holidays)
• Jan – Dec Group Personal Pension Plan
• Death in Service insurance cover
• Critical illness insurance cover
• Free parking
• Health cash plan
• Profit Sharing
• Annual Bonus
• Partners In Excellence rewards – Partner of the Quarter, Partner of the Year
• Free Breakdown cover (eligible employees – service related)
• Long Service Awards, Support for further education / employee development.

The need to know parts:

You must have the right to remain and work in the UK. You must tell us about any previous convictions or cautions including any deemed as ‘spent’. These will not necessarily exclude you from employment, but they must be declared at the point of application. Please also be aware we do not provide visa sponsorship for any of our positions advertised.

We want to positively encourage differences within Holman UK and believe it is critical to our success as a company. Holman UK is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, people living with disabilities, and any other groups that could bring diverse perspectives to our business.

Holman is a global automotive leader that serves both commercial and consumer clients. The Holman Way: always doing the right thing for our people, our customers, and the community since 1924. The Holman story began nearly a century ago as a single Ford dealership in New Jersey. Today, Holman, headquartered in Mount Laurel, New Jersey, is one of the largest family‑owned automotive service organizations in North America with more than 6,500 employees across North America, the UK, and Germany. Holman delivers a unique range of automotive‑centric services including industry‑leading fleet management and leasing; vehicle fabrication and upfitting; component manufacturing and productivity solutions; powertrain distribution and logistics services; commercial and personal insurance and risk management; and retail automotive sales as one of the largest privately owned dealership groups in the United States. Guided by its deeply rooted core values and principles, Holman is continuously Driving What’s Right.

Holman provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

If this sounds like the role for you then we look forward to welcoming your application!