At a Glance
- Tasks: Create lasting memories for customers through outstanding service in a fun environment.
- Company: Join the Hollywood Bowl Group, a leader in family entertainment.
- Benefits: Earn extra pay, enjoy discounts, and access training programmes.
- Other info: Flexible shifts with opportunities for career growth and development.
- Why this job: Be part of an energetic team and make every visit memorable for guests.
- Qualifications: Great customer service skills and a friendly attitude are essential.
The predicted salary is between 10 - 12 £ per hour.
Are you looking for a fun and fast paced environment to work in, with great benefits? Could you help us create lasting memories for our customers by providing outstanding customer service? If so, then look no further!
The Why... Join Hollywood Bowl Group as a Team Member, in return you'll get:
- The opportunity to earn an extra 50p per hour, paid to you every month
- Access to apprenticeship programmes and our in-house management training programmes
- Optional pension plan
- Additional days holiday with length of service up to five days
- Ongoing training and development, with the opportunity to fast track your career
- Free game vouchers every month
- 30% discount off food and drink for you and up to five friends
- 50% off food when you are working
- Access to our Team Member Support Programme which includes counselling support, life coaching, computerised cognitive behaviour therapy and Mental Health First Aiders.
- Financial long service awards
- A £15 donation to our dedicated charity partner when you complete your induction
- Enhanced maternity, paternity, adoption, and shared parental leave benefits
- Opportunity to join our healthcare cash plan
The What... As a Team Member for Hollywood Bowl Group, you will be at the very centre of the customer’s journey! No two shifts are the same, you may be welcoming customers at reception, hosting parties on the lanes or serving food & drink from our bar and diner. Your professional and engaging customer service, along with your high energy and infectious enthusiasm will ensure our customers have an enjoyable, excellent value-for-money experience with every visit.
Within our fast-paced, dynamic world, Team Members are trained across all key areas of the centre, so you'll be able to provide support and add value at every stage of the customer journey. You may be required to work in the Kitchen.
Opening Hours and Shift Patterns: Our centres are typically open seven days a week, from 9am to midnight. Within the leisure industry, our busiest times are evenings, weekends, and public school holidays, which tends to be when we require availability from Team Member applicants. Here is an overview of the typical shift patterns we have in centre, from Monday to Sunday:
- Weekday AM shifts are typically 09.00 - 17.00
- Weekday PM shifts are typically 17.00 - 00.00
- Weekend AM shifts are typically 09.00 - 18.00
- Weekend PM shifts are typically 16.00 - 01.00
*Opening times and shift patterns will vary from centre to centre, your centre opening hours can be found online, and shift patterns will be confirmed at interview. Team Members under the age of 18 may be expected to work up until midnight, but no later.
You will be given a thorough induction and ongoing training and development to set you up for success, as well as ongoing development and career opportunities, including access to apprenticeship programmes and our in-house management training programmes, should you wish to take the next step in your career.
To be a successful Team Member, we’ll want to see:
- Great customer service, with the ability to communicate at all levels
- High energy and the ability to work in a fast-paced environment
- A friendly, supportive and helpful team player
- Flexibility with working hours and shift patterns
- Basic literacy and numeracy skills
The Who... Hollywood Bowl Group has a passion for bringing families and friends together for affordable fun and healthy competition. Following our listing on the main stock market in 2016 we became Hollywood Bowl Group, seeking out the perfect locations for our bowling and golf centres nationwide. We formed our customer proposition, built on real feedback, and went from strength to strength with our in‑centre game technology and online scoring systems. Now with over 75 centres across the UK and 15 centres in Canada, operating under the Hollywood Bowl, Putt & Play and Splitsville brands, we’re proud to be ambitious market leaders in experiential family entertainment. We continue to expand our estate and look for profitable opportunities to grow, with an average of three new sites opening each year. At Hollywood Bowl Group, we value diversity and inclusion, and we’re committed to creating a working environment that promotes equal opportunities. Individual differences and the contributions of all employees are recognised and valued and we believe that a diverse and inclusive workplace makes us a more relevant, more competitive, and more resilient company.
Team Member in Yeovil employer: Hollywoodbowlgroup
Hollywood Bowl Group is an excellent employer that offers a vibrant and dynamic work environment where Team Members can thrive. With comprehensive benefits including ongoing training, career development opportunities, and a supportive culture that values diversity and inclusion, employees are empowered to create memorable experiences for customers while enjoying perks like discounts and free game vouchers. Join us in a fun-filled atmosphere that prioritises your growth and well-being!
StudySmarter Expert Advice🤫
We think this is how you could land Team Member in Yeovil
✨Tip Number 1
Get to know the Hollywood Bowl vibe! Before your interview, pop into one of our centres and soak up the atmosphere. This will help you understand what we’re all about and give you some great talking points when you meet us.
✨Tip Number 2
Show off your personality! We love high energy and enthusiasm, so don’t be shy about letting your true self shine through during the interview. Share your experiences and how you can bring that fun spirit to our team.
✨Tip Number 3
Flexibility is key! Make sure to highlight your availability for those busy evenings and weekends. We want to know you’re ready to jump in and help create amazing experiences for our customers whenever they visit.
✨Tip Number 4
Don’t forget to check out our website for any updates or additional info about the role. Applying through our site not only shows your interest but also keeps you in the loop about what’s happening at Hollywood Bowl Group!
We think you need these skills to ace Team Member in Yeovil
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see your enthusiasm and energy, so don’t be afraid to show us what makes you unique.
Tailor Your Application:Make sure to tailor your application to the Team Member role. Highlight any relevant experience in customer service or fast-paced environments, as this will really catch our eye!
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforwardness, so make sure your skills and experiences are easy to read and understand.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Hollywoodbowlgroup
✨Know the Company
Before your interview, take some time to research Hollywood Bowl Group. Understand their values, mission, and what makes them unique in the leisure industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Customer Service Skills
As a Team Member, outstanding customer service is key. Prepare examples from your past experiences where you provided excellent service or resolved issues. Be ready to discuss how you can create lasting memories for customers, as this aligns perfectly with the role.
✨Demonstrate Your Energy and Enthusiasm
Hollywood Bowl Group thrives on high energy and enthusiasm. During the interview, let your personality shine through! Smile, engage with your interviewer, and express your excitement about working in a fast-paced environment. This will help them see you as a great fit for their team.
✨Be Flexible with Availability
Since the role requires flexibility with working hours, be prepared to discuss your availability openly. Highlight your willingness to work evenings, weekends, and during busy periods like school holidays. This shows that you're committed to meeting the needs of the business.
