At a Glance
- Tasks: Serve drinks and create memorable experiences for our customers in a fun environment.
- Company: Join Hollywood Bowl Group, a leader in family entertainment with a vibrant culture.
- Benefits: Earn extra pay, enjoy discounts, and access training programmes for career growth.
- Other info: Flexible shifts available, with opportunities for advancement and ongoing support.
- Why this job: Be part of a dynamic team where your energy and enthusiasm make a difference.
- Qualifications: Great customer service skills and the ability to thrive in a fast-paced setting.
The predicted salary is between 10 - 12 £ per hour.
Are you looking for a fun and fast paced environment to work in, with great benefits? Could you help us create lasting memories for our customers by providing outstanding customer service? If so, then look no further!
The Why... Join Hollywood Bowl Group as a Team Member, in return you'll get:
- the opportunity to earn an extra 50p per hour, paid to you every month
- access to apprenticeship programmes and our in-house management training programmes
- optional pension plan
- additional days holiday with length of service up to five days
- ongoing training and development, with the opportunity to fast track your career
- free game vouchers every month
- 30% discount off food and drink for you and up to five friends
- 50% off food when you are working
- access to our Team Member Support Programme which includes counselling support, life coaching, computerised cognitive behaviour therapy and Mental Health First Aiders
- financial long service awards
- a £15 donation to our dedicated charity partner when you complete your induction
- enhanced maternity, paternity, adoption, and shared parental leave benefits
- opportunity to join our healthcare cash plan
The What... Do you have a thirst for a new role? As our Bar Team Member, you’ll be responsible for ensuring that our customers receive an exceptional service and have perfectly served drinks every time. You’ll keep the bar area spic and span and help make sure that the fridges are fully stocked. It’s fast paced, and fun, so to succeed with us you’ll have to love this type of environment.
Within our fast-paced, dynamic world, you will be trained on everything you need to know. You will be given a thorough induction and ongoing training and development to set you up for success, as well as ongoing development and career opportunities should you wish to take the next step into management. Your professional and engaging customer service, along with your high energy and infectious enthusiasm will ensure our customers have an enjoyable, excellent value-for-money experience with every visit.
You may be required to work in the Kitchen.
Opening Hours and Shift Patterns: Our centres are typically open seven days a week, from 9am to midnight. Within the leisure industry, our busiest times are evenings, weekends, and public school holidays, which tends to be when we require availability from Team Member applicants. Here is an overview of the typical shift patterns we have in centre, from Monday to Sunday:
- Weekday AM shifts are typically 09.00 - 17.00
- Weekday PM shifts are typically 17.00 - 00.00
- Weekend AM shifts are typically 09.00 - 18.00
- Weekend PM shifts are typically 16.00 - 01.00
*Opening times and shift patterns will vary from centre to centre, your centre opening hours can be found online, and shift patterns will be confirmed at interview.
To be a successful Bar Team Member, we’ll want to see:
- Great customer service, with the ability to communicate at all levels
- High energy and the ability to work in a fast-paced environment
- A friendly, supportive and helpful team player
- Flexibility with working hours and shift patterns
- Basic literacy and numeracy skills
The Who: Hollywood Bowl Group has a passion for bringing families and friends together for affordable fun and healthy competition. Following our listing on the main stock market in 2016 we became Hollywood Bowl Group, seeking out the perfect locations for our bowling and golf centres nationwide. We formed our customer proposition, built on real feedback, and went from strength to strength with our in-centre game technology and online scoring systems. Now with over 75 centres across the UK and 15 centres in Canada, operating under the Hollywood Bowl, Putt & Play and Splitsville brands, we’re proud to be ambitious market leaders in experiential family entertainment. We continue to expand our estate and look for profitable opportunities to grow, with an average of three new sites opening each year. At Hollywood Bowl Group, we value diversity and inclusion, and we’re committed to creating a working environment that promotes equal opportunities. Individual differences and the contributions of all employees are recognised and valued and we believe that a diverse and inclusive workplace makes us a more relevant, more competitive, and more resilient company.
Bar Team Member in Reading employer: Hollywoodbowlgroup
At Hollywood Bowl Group, we pride ourselves on being an excellent employer, offering a vibrant and dynamic work environment where fun meets professional growth. As a Bar Team Member, you'll enjoy fantastic benefits such as monthly bonuses, extensive training programmes, and generous discounts, all while contributing to memorable experiences for our customers. With a strong commitment to employee development and a culture that values diversity and inclusion, you'll find ample opportunities to advance your career in the leisure industry.
StudySmarter Expert Advice🤫
We think this is how you could land Bar Team Member in Reading
✨Tip Number 1
Get to know the company! Before your interview, check out Hollywood Bowl Group's values and what they stand for. This will help you connect with the team and show that you're genuinely interested in being part of their fun environment.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you provided excellent service. Be ready to share these stories during your interview to demonstrate your high energy and enthusiasm.
✨Tip Number 3
Be flexible with your availability! Since the busiest times are evenings and weekends, showing that you can work during these hours will make you a more attractive candidate. Plus, it shows you're ready to dive into the fast-paced environment.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the details about the role and benefits right there, making it easier for you to prepare for your interview.
We think you need these skills to ace Bar Team Member in Reading
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see your enthusiasm for the role and how you can bring that high energy to our team. Don't be afraid to show us what makes you unique!
Tailor Your Application:Make sure to tailor your application to the Bar Team Member role. Highlight any relevant experience in customer service or fast-paced environments. We love seeing how your skills match what we're looking for!
Keep It Clear and Concise:While we want to know all about you, it's important to keep your application clear and to the point. Use bullet points if needed, and make sure your key skills and experiences stand out. We appreciate a well-organised application!
Apply Through Our Website:Don't forget to apply through our website! It's the best way to ensure your application gets to us directly. Plus, you'll find all the info you need about the role and our company there. We can't wait to hear from you!
How to prepare for a job interview at Hollywoodbowlgroup
✨Know the Company
Before your interview, take some time to research Hollywood Bowl Group. Understand their values, mission, and what makes them unique in the leisure industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Customer Service Skills
As a Bar Team Member, outstanding customer service is key. Prepare examples from your past experiences where you provided excellent service or handled difficult situations. Be ready to demonstrate your communication skills and how you can create lasting memories for customers.
✨Emphasise Your Energy and Enthusiasm
The role requires high energy and a fun-loving attitude. During the interview, let your personality shine through! Share stories that highlight your enthusiasm for working in fast-paced environments and how you thrive under pressure.
✨Be Flexible with Availability
Since the job involves various shifts, be clear about your availability during the interview. Highlight your willingness to work evenings, weekends, and holidays. This shows that you’re committed and ready to jump into the role whenever needed.
