At a Glance
- Tasks: Maintain high standards in our centres and ensure smooth operations.
- Company: Join the fun-loving Hollywood Bowl Group, a leader in family entertainment.
- Benefits: Earn extra pay, enjoy discounts, and access training programmes.
- Other info: Opportunities for career growth and a supportive work environment.
- Why this job: Be part of a dynamic team and make every visit memorable for customers.
- Qualifications: Great customer service skills and a proactive attitude.
The predicted salary is between 20000 - 25000 £ per year.
Are you a dab-hand in DIY and general maintenance? Are you looking for a fun and fast-paced environment to work in, with great benefits? If so, then look no further!
The Why...
- The opportunity to earn an extra 50p per hour, paid to you every month
- Access to apprenticeship programmes and our in-house management training programmes
- Optional pension plan
- Additional days holiday with length of service up to five days
- Ongoing training and development, with the opportunity to fast track your career
- Free game vouchers every month
- 30% discount off food and drink for you and up to five friends
- 50% off food when you are working
- Access to our Team Member Support Programme which includes counselling support, life coaching, computerised cognitive behaviour therapy and Mental Health First Aiders.
- Financial long service awards
- A £15 donation to our dedicated charity partner when you complete your induction
- Enhanced maternity, paternity, adoption, and shared parental leave benefits
- Opportunity to join our healthcare cash plan
The What...
We need a highly motivated Facilities Team Member who can work alongside our centre team. You'll need to maintain high standards of our centres and ensure our lanes are in full operation. You’ll also be liaising with both the team and the customers about any faults they experience while at the centre. Within our fast-paced, dynamic world, you will be trained on everything you need to know. You will be given a thorough induction and ongoing training and development to set you up for success, as well as ongoing development and career opportunities should you wish to take the next step into management. Your professional and engaging customer service, along with your high energy and infectious enthusiasm will ensure our customers have an enjoyable, excellent value-for-money experience with every visit.
To be a successful Facilities Team Member, we’ll want to see:
- Great customer service, with the ability to communicate at all levels
- High energy and the ability to work in a fast-paced environment
- A friendly, supportive, and helpful team player
- Flexibility with working hours and shift patterns
- Basic literacy and numeracy skills
- Being on the ball when it comes to spotting and resolving a problem
- A proactive approach, maintaining our equipment and centre to the highest standards
The Who...
Hollywood Bowl Group has a passion for bringing families and friends together for affordable fun and healthy competition. Following our listing on the main stock market in 2016 we became Hollywood Bowl Group, seeking out the perfect locations for our bowling and golf centres nationwide. We formed our customer proposition, built on real feedback, and went from strength to strength with our in-centre game technology and online scoring systems. Now with over 75 centres across the UK and 15 centres in Canada, operating under the Hollywood Bowl, Putt & Play and Splitsville brands, we’re proud to be ambitious market leaders in experiential family entertainment. We continue to expand our estate and look for profitable opportunities to grow, with an average of three new sites opening each year. At Hollywood Bowl Group, we value diversity and inclusion, and we’re committed to creating a working environment that promotes equal opportunities. Individual differences and the contributions of all employees are recognised and valued and we believe that a diverse and inclusive workplace makes us a more relevant, more competitive, and more resilient company.
Facilities Team Member in Oxford employer: Hollywoodbowlgroup
Hollywood Bowl Group is an excellent employer that offers a vibrant and dynamic work environment, perfect for those who thrive in fast-paced settings. With a strong focus on employee development, you will benefit from ongoing training, career progression opportunities, and a range of perks including free game vouchers and generous discounts. Our commitment to diversity and inclusion ensures that every team member feels valued and supported, making it a rewarding place to work.
StudySmarter Expert Advice🤫
We think this is how you could land Facilities Team Member in Oxford
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Hollywood Bowl Group. Understand their values and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their fun environment.
✨Tip Number 2
Show off your DIY skills! If you've got experience in maintenance or fixing things, be ready to share some examples during your chat. We want to see how you can keep our centres running smoothly and maintain those high standards we pride ourselves on.
✨Tip Number 3
Bring your energy! The fast-paced vibe at Hollywood Bowl means we need team members who can keep up. Be enthusiastic and let your personality shine through. Show us that you’re not just a team player but also someone who can lift the spirits of both colleagues and customers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re keen on joining our team. So, get your application in and let’s get this ball rolling!
We think you need these skills to ace Facilities Team Member in Oxford
Some tips for your application 🫡
Show Off Your DIY Skills:Make sure to highlight any DIY or maintenance experience you have in your application. We want to see how your skills can keep our centres running smoothly and looking great!
Be Yourself:Let your personality shine through! We’re all about high energy and enthusiasm, so don’t be afraid to show us what makes you a friendly and supportive team player.
Tailor Your Application:Read the job description carefully and tailor your application to match. Use similar language and focus on the qualities we’re looking for, like customer service and problem-solving skills.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into our hands quickly and easily, so don’t miss out!
How to prepare for a job interview at Hollywoodbowlgroup
✨Show Off Your DIY Skills
Since the role is all about facilities maintenance, be ready to discuss your DIY experience. Bring examples of past projects or repairs you've handled, and if possible, share any relevant certifications or training you've completed.
✨Demonstrate Your Customer Service Skills
This job requires great customer service, so think of specific instances where you’ve gone above and beyond for a customer. Be prepared to explain how you handle difficult situations and ensure a positive experience for everyone.
✨Emphasise Your Team Spirit
Hollywood Bowl Group values teamwork, so highlight your ability to work well with others. Share stories that showcase your collaborative spirit and how you contribute to a positive team environment.
✨Be Ready for a Fast-Paced Environment
The role is dynamic and fast-paced, so convey your ability to adapt quickly. Prepare examples of how you've successfully managed multiple tasks or worked under pressure in previous jobs.
