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For Companies At a Glance
- Tasks: Engage customers, serve food and drinks, and create memorable experiences.
- Company: Join the fun at Hollywood Bowl Group, a leader in family entertainment.
- Benefits: Earn extra pay, enjoy discounts, and access training programmes.
- Other info: Flexible weekend shifts with opportunities for growth and development.
- Why this job: Be part of a vibrant team and fast-track your career in a dynamic environment.
- Qualifications: Great customer service skills and a positive attitude.
The predicted salary is between 10 - 12 £ per hour.
The Why
Join Hollywood Bowl Group as a Team Member, in return you'll get:
- The opportunity to earn an extra 50p per hour, paid to you every month
- Access to apprenticeship programmes and our in‑house management training programmes
- Optional pension plan
- Additional days holiday with length of service up to five days
- Ongoing training and development, with the opportunity to fast track your career
- Free game vouchers every month
- 30% discount off food and drink for you and up to five friends
- 50% off food when you are working
- Access to our Team Member Support Programme which includes counselling support, life coaching, computerised cognitive behaviour therapy and Mental Health First Aiders.
- Financial long service awards
- A £15 donation to our dedicated charity partner when you complete your induction
- Enhanced maternity, paternity, adoption, and shared parental leave benefits
- Opportunity to join our healthcare cash plan
The What
As a Team Member for Hollywood Bowl Group, you will be at the very centre of the customer’s journey! No two shifts are the same, you may be welcoming customers at reception, hosting parties on the lanes or serving food & drink from our bar and diner. Your professional and engaging customer service, along with your high energy and infectious enthusiasm will ensure our customers have an enjoyable, excellent value‑for‑money experience with every visit. Within our fast‑paced, dynamic world, Team Members are trained across all key areas of the centre, so you’ll be able to provide support and add value at every stage of the customer journey. You may be required to work in the Kitchen.
Opening Hours and Shift Patterns
Our centres are typically open seven days a week, from 9am to midnight. This role is based on working during the weekend (Friday - Sunday). Within the leisure industry, our busiest times are evenings, weekends, and public school holidays, which tends to be when we require availability from Team Member applicants. Here is an overview of the typical shift patterns we have in centre, from Friday to Sunday:
- Weekend AM shifts are typically 09.00 - 18.00
- Weekend PM shifts are typically 16.00 - 01.00
Opening times and shift patterns will vary from centre to centre, your centre opening hours can be found online, and shift patterns will be confirmed at interview. Team Members under the age of 18 may be expected to work up until midnight, but no later. You will be given a thorough induction and ongoing training and development to set you up for success, as well as ongoing development and career opportunities, including access to apprenticeship programmes and our in‑house management training programmes, should you wish to take the next step in your career.
To be a successful Team Member, we’ll want to see:
- Great customer service, with the ability to communicate at all levels
- High energy and the ability to work in a fast‑paced environment
- A friendly, supportive and helpful team player
- Flexibility with working hours and shift patterns
- Basic literacy and numeracy skills
The Who
Hollywood Bowl Group has a passion for bringing families and friends together for affordable fun and healthy competition. Following our listing on the main stock market in 2016 we became Hollywood Bowl Group, seeking out the perfect locations for our bowling and golf centres nationwide. We formed our customer proposition, built on real feedback, and went from strength to strength with our in‑centre game technology and online scoring systems. Now with over 75 centres across the UK and 15 centres in Canada, operating under the Hollywood Bowl, Putt & Play and Splitsville brands, we’re proud to be ambitious market leaders in experiential family entertainment. We continue to expand our estate and look for profitable opportunities to grow, with an average of three new sites opening each year. At Hollywood Bowl Group, we value diversity and inclusion, and we’re committed to creating a working environment that promotes equal opportunities. Individual differences and the contributions of all employees are recognised and valued and we believe that a diverse and inclusive workplace makes us a more relevant, more competitive, and more resilient company.
Team Member - Weekend in Leicester employer: Hollywoodbowlgroup
Contact Detail:
Hollywoodbowlgroup Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member - Weekend in Leicester
✨Tip Number 1
Get to know the Hollywood Bowl vibe! Before your interview, pop into one of our centres and soak up the atmosphere. This will help you understand what we’re all about and give you some great talking points when you meet us.
✨Tip Number 2
Show off your personality! We love high energy and enthusiasm, so don’t be shy about letting your true self shine through during the interview. Share your experiences and how you can bring that fun spirit to our team.
✨Tip Number 3
Flexibility is key! Make sure to highlight your availability for those busy weekend shifts. We want to know you’re ready to jump in and help out when the centre is buzzing with customers.
✨Tip Number 4
Apply through our website! It’s the best way to get your application noticed. Plus, you’ll find all the info you need about the role and our awesome perks right there. Let’s get you on board!
We think you need these skills to ace Team Member - Weekend in Leicester
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for customer service shine through! We want to see that you're excited about the role and ready to bring your high energy to our team.
Tailor Your Application: Make sure to customise your application to highlight how your skills match what we're looking for. Mention any relevant experience in fast-paced environments or customer service roles to catch our eye!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and gets straight to the good stuff about why you’d be a great fit for us.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly and helps us keep track of all the amazing candidates like you.
How to prepare for a job interview at Hollywoodbowlgroup
✨Know the Company
Before your interview, take some time to research Hollywood Bowl Group. Understand their values, mission, and what makes them unique in the leisure industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Customer Service Skills
As a Team Member, customer service is key! Prepare examples from your past experiences where you provided excellent service or handled difficult situations. Highlight your ability to communicate well and work in a fast-paced environment, as these are crucial for the role.
✨Be Energetic and Enthusiastic
Hollywood Bowl Group thrives on high energy and enthusiasm. During the interview, let your personality shine through! Smile, engage with your interviewer, and express your excitement about the opportunity to contribute to a fun and dynamic environment.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training programmes, shift patterns, or opportunities for career advancement. This shows that you’re serious about the role and eager to grow within the company.