At a Glance
- Tasks: Maintain our centres and ensure everything runs smoothly for an awesome customer experience.
- Company: Join the fun-loving Hollywood Bowl Group, a leader in family entertainment.
- Benefits: Earn extra pay, enjoy discounts, and access training programmes for career growth.
- Other info: Flexible hours, ongoing training, and a supportive work environment await you.
- Why this job: Be part of a dynamic team and make every visit memorable for our customers.
- Qualifications: Great customer service skills and a proactive attitude are essential.
Are you a dab-hand in DIY and general maintenance?
Are you looking for a fun and fast paced environment to work in, with great benefits?
If so, then look no further!
The Why...
Join Hollywood Bowl Group as a Facilities Team Member, in return you'll get:
- The opportunity to earn an extra 50p per hour, paid to you every month
- Access to apprenticeship programmes and our in-house management training programmes
- Optional pension plan
- Additional days holiday with length of service up to five days
- Ongoing training and development, with the opportunity to fast track your career
- Free game vouchers every month
- 30% discount off food and drink for you and up to five friends
- 50% off food when you are working
- Access to our Team Member Support Programme which includes counselling support, life coaching, computerised cognitive behaviour therapy and Mental Health First Aiders.
- Financial long service awards
- A £15 donation to Barnardo's when you complete your induction
- Enhanced maternity, paternity, adoption, and shared parental leave benefits
- Opportunity to join our healthcare cash plan
The What...
We need a highly motivated, Facilities Team Member who can work alongside our centre team. You'll need to maintain high standards of our centres and ensure our lanes are in full operation. You'll also be liaising with both the team and the customers about any faults they experience while at the centre.
Within our fast-paced, dynamic world, you will be trained on everything you need to know. You will be given a thorough induction and ongoing training and development to set you up for success, as well as ongoing development and career opportunities should you wish to take the next step into management.
Your professional and engaging customer service, along with your high energy and infectious enthusiasm will ensure our customers have an enjoyable, excellent value-for-money experience with every visit.
To be a successful Facilities Team Member, we'll want to see:
- Great customer service, with the ability to communicate at all levels
- High energy and the ability to work in a fast-paced environment
- A friendly, supportive, and helpful team player
- Flexibility with working hours and shift patterns
- Basic literacy and numeracy skills
- Being on the ball when it comes to spotting and resolving a problem
- A proactive approach, maintaining our equipment and centre to the highest standards
The Who...
Hollywood Bowl Group has a passion for bringing families and friends together for affordable fun and healthy competition.
Following our listing on the main stock market in 2016 we became Hollywood Bowl Group, seeking out the perfect locations for our bowling and golf centres nationwide. We formed our customer proposition, built on real feedback, and went from strength to strength with our in-centre game technology and online scoring systems.
Now with over 75 centres across the UK and 15 centres in Canada, operating under the Hollywood Bowl, Putt & Play and Splitsville brands, we're proud to be ambitious market leaders in experiential family entertainment.
We continue to expand our estate and look for profitable opportunities to grow, with an average of three new sites opening each year.
At Hollywood Bowl Group, we value diversity and inclusion, and we're committed to creating a working environment that promotes equal opportunities. Individual differences and the contributions of all employees are recognised and valued and we believe that a diverse and inclusive workplace makes us a more relevant, more competitive, and more resilient company.
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Facilities Team Member in Glasgow employer: Hollywoodbowlgroup
Hollywood Bowl Group in Tees Valley is an excellent employer that prioritises a vibrant work culture and employee satisfaction. With flexible hours, generous perks like free game vouchers, and ample opportunities for career development, team members can thrive in a fun and dynamic environment while creating memorable experiences for guests.
StudySmarter Expert Advice🤫
We think this is how you could land Facilities Team Member in Glasgow
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Hollywood Bowl Group. Understand their values and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their fun environment.
✨Tip Number 2
Show off your DIY skills! If you've got experience in maintenance or customer service, be sure to highlight it during your chat. Share specific examples of how you've tackled problems in the past – this will demonstrate your proactive approach and ability to keep things running smoothly.
✨Tip Number 3
Bring your energy! Hollywood Bowl is all about fun and excitement, so make sure your enthusiasm shines through. Be friendly and engaging during your interview – it’s not just about your skills, but also about fitting into their vibrant team culture.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities there. Don’t miss out on the chance to join a fantastic team and enjoy some great perks while you’re at it!
We think you need these skills to ace Facilities Team Member in Glasgow
Some tips for your application 🫡
Show Your DIY Skills:When you're filling out your application, make sure to highlight any DIY or maintenance experience you have. We love a candidate who can show off their handy skills and how they can keep our centres running smoothly!
Be Yourself:Let your personality shine through in your written application! We’re looking for friendly, enthusiastic team players, so don’t be afraid to show us who you are and why you’d be a great fit for our fun environment.
Tailor Your Application:Make sure to tailor your application to the Facilities Team Member role. Use keywords from the job description to demonstrate that you understand what we’re looking for and how you can contribute to our team.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, plus you’ll find all the info you need about the role and our company!
How to prepare for a job interview at Hollywoodbowlgroup
✨Know Your DIY Basics
Brush up on your DIY skills and general maintenance knowledge before the interview. Be ready to discuss any past experiences where you’ve successfully tackled maintenance tasks or resolved issues, as this will show your hands-on capability.
✨Show Off Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in previous roles. Highlight situations where you’ve effectively communicated with customers and resolved their concerns, as this is crucial for a Facilities Team Member.
✨Emphasise Your Team Spirit
Hollywood Bowl Group values teamwork, so be sure to convey your ability to work well with others. Share stories that demonstrate your supportive nature and how you contribute positively to a team environment.
✨Be Ready for a Fast-Paced Environment
Expect questions about how you handle pressure and fast-paced situations. Think of specific instances where you thrived under such conditions, showcasing your high energy and proactive approach to problem-solving.
