At a Glance
- Tasks: Lead and inspire your team while ensuring customers have an unforgettable experience.
- Company: Join the fun-loving Hollywood Bowl Group, a leader in leisure entertainment.
- Benefits: Earn extra pay, enjoy discounts, free games, and access to training programmes.
- Other info: Flexible shifts, ongoing development, and a supportive team environment await you.
- Why this job: Fast-track your career with management training and make lasting memories for customers.
- Qualifications: Supervisory experience, great customer service skills, and high energy required.
The predicted salary is between 22000 - 26000 € per year.
The Why... Join Hollywood Bowl Group as an Assistant Manager in Training (Team Leader), in return you'll get:
- The opportunity to earn an extra 50p per hour, paid to you every month
- Access to our in-house management training programmes
- Optional pension plan
- Additional days holiday with length of service up to five days
- Ongoing training and development, with the opportunity to fast track your career
- Free game vouchers every month
- 30% discount off food and drink for you and up to five friends
- 50% off food when you are working
- Access to our Team Member Support Programme which includes counselling support, life coaching, computerised cognitive behaviour therapy and Mental Health First Aiders.
- Financial long service awards
- A £15 donation to our dedicated charity partner when you complete your induction
- Enhanced maternity, paternity, adoption, and shared parental leave benefits
- Opportunity to join our healthcare cash plan
- And excitingly, a place on our Assistant Manager in Training programme!
The What... As an Assistant Manager in Training (Team Leader) you’ll lead and inspire the team on shift and be responsible for ensuring that our customers are having an unforgettable time in the centres. You will join us as a Team Leader, with a place secured on our next Assistant Manager in Training programme intake to set you up for success as a Manager of the future in our business. No two shifts are the same, you may be welcoming customers, setting your department up for success or coaching your team. Your professional and engaging customer service, along with your high energy and infectious enthusiasm will ensure our customers have an enjoyable, excellent value‑for‑money experience with every visit.
Opening Hours and Shift Patterns: Our centres are typically open seven days a week, from 9am to midnight. Within the leisure industry, our busiest times are evenings, weekends, and public school holidays, which tends to be when we require availability from Team Member applicants. Here is an overview of the typical shift patterns we have in centre, from Monday to Sunday:
- Weekday AM shifts are typically 09.00 - 17.00
- Weekday PM shifts are typically 17.00 - 00.00
- Weekend AM shifts are typically 09.00 - 18.00
- Weekend PM shifts are typically 16.00 - 01.00
*Opening times and shift patterns will vary from centre to centre, your centre opening hours can be found online, and shift patterns will be confirmed at interview. You will be given a thorough induction and ongoing training and development to set you up for success, as well as ongoing development and career opportunities, including access to apprenticeship programmes and our in‑house management training programmes, should you wish to take the next step in your career.
To be a successful Assistant Manager in Training (Team Leader), we’ll want to see:
- Experience of supervising a team
- Great customer service, with the ability to communicate at all levels
- High energy and the ability to work in a fast‑paced environment
- A friendly, supportive and helpful team player
- Flexibility with working hours and shift patterns
- Basic literacy and numeracy skills
The Who... Hollywood Bowl Group has a passion for bringing families and friends together for affordable fun and healthy competition. Following our listing on the main stock market in 2016 we became Hollywood Bowl Group, seeking out the perfect locations for our bowling and golf centres nationwide. We formed our customer proposition, built on real feedback, and went from strength to strength with our in‑centre game technology and online scoring systems. Now with over 75 centres across the UK and 15 centres in Canada, operating under the Hollywood Bowl, Putt.
Assistant Manager in Training - Team Leader employer: Hollywoodbowlgroup
Hollywood Bowl Group is an exceptional employer that prioritises the growth and well-being of its team members. With comprehensive training programmes, flexible working hours, and a vibrant work culture, employees are empowered to develop their careers while enjoying generous benefits such as discounts, free game vouchers, and mental health support. Join us in creating unforgettable experiences for our customers in a fun and dynamic environment.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager in Training - Team Leader
✨Tip Number 1
Get to know the company culture! Before your interview, check out Hollywood Bowl Group's social media and website. This will help you understand their vibe and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your customer service skills! As an Assistant Manager in Training, you'll need to shine in this area. Think of examples from your past experiences where you've gone above and beyond for customers, and be ready to share them during your chat with us.
✨Tip Number 3
Show off your leadership potential! Even if you haven't been a manager before, think about times when you've led a project or helped a team member. Highlighting these experiences can really set you apart as a candidate.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're keen on joining our team directly. Don’t miss out on this opportunity!
We think you need these skills to ace Assistant Manager in Training - Team Leader
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for the role shine through! We want to see that you're excited about the opportunity to lead a team and create unforgettable experiences for our customers.
Tailor Your Application:Make sure to customise your application to highlight your relevant experience. Mention any previous supervisory roles or customer service achievements that align with what we’re looking for in an Assistant Manager in Training.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand. Avoid jargon and focus on what makes you a great fit for the role.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Hollywoodbowlgroup
✨Know the Company
Before your interview, take some time to research Hollywood Bowl Group. Understand their values, mission, and what makes them unique in the leisure industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Leadership Skills
As an Assistant Manager in Training, you'll be leading a team. Prepare examples from your past experiences where you've successfully supervised or motivated a team. Highlight your ability to inspire others and create a positive environment, as this is key for the role.
✨Demonstrate Customer Service Excellence
Customer service is at the heart of this position. Be ready to discuss how you've handled customer interactions in the past, especially challenging situations. Use specific examples that showcase your communication skills and ability to ensure a great experience for customers.
✨Be Energetic and Engaging
The role requires high energy and enthusiasm, so let your personality shine during the interview! Practice conveying your passion for the leisure industry and how you can contribute to making every customer's visit unforgettable. A positive attitude can go a long way!
