At a Glance
- Tasks: Lead a fun team, ensure top-notch service, and create memorable experiences for customers.
- Company: Join the vibrant Hollywood Bowl Group, a leader in family entertainment.
- Benefits: Earn bonuses, enjoy discounts, and access mental health support.
- Other info: Dynamic work environment with opportunities for growth and development.
- Why this job: Be at the heart of the action, making every visit unforgettable.
- Qualifications: Management experience and a passion for customer service are essential.
The predicted salary is between 25000 - 30000 £ per year.
The opportunity to earn an extra £1 per hour, paid to you every month, as part of our monthly bonus scheme.
The opportunity to earn a centre outperformance bonus.
A 40-hour contract, plus additional pay for any extra shifts you work.
50% off food when you are working.
Optional pension plan.
28 days holiday & additional days holiday with length of service.
Access to our in‑house Centre Manager in Training programme and apprenticeships.
Free games vouchers every month.
30% discount off food and drink for you and up to five friends.
Access to our Team Member Support Programme which includes counselling support, life coaching, computerised cognitive behaviour therapy and Mental Health First Aiders.
The opportunity to join our healthcare cash plan.
Financial long service awards.
A £15 donation to our dedicated charity partner when you complete your induction.
Enhanced maternity, paternity, adoption, and shared parental leave benefits.
When joining Hollywood Bowl Group, you will receive a thorough induction, to set you up for success and make sure you are fully trained across all areas of the busy centre, including the lanes, the bar and diner, and the amusements area.
Within our fast‑paced, dynamic world, you will be at the very centre of the Hollywood Bowl experience, to support the effective operation of the business, injecting fun and positivity into the team and enhancing the customer journey.
The role is varied and exciting; your responsibilities will range from coaching and mentoring the team, and running an exceptional operation, front‑of‑house, to supporting the General Manager back‑of‑house in delivering on centre goals and financial targets.
You will be responsible for guaranteeing that your centre has the best standards and service in the industry to ensure the centre is a safe and fun environment for our customers.
To be successful you will have:
- Management experience, ideally within the leisure, hospitality, or retail industry.
- A passion for customer service.
- Evidence of inspiring and developing large teams.
- A willingness to work nights and weekends.
- Desire for success.
Hollywood Bowl Group has a passion for bringing families and friends together for affordable fun and healthy competition. Following our listing on the main stock market in 2016 we became Hollywood Bowl Group, seeking out the perfect locations for our bowling and golf centres nationwide. We formed our customer proposition, built on real feedback, and went from strength to strength with our in‑centre game technology and online scoring systems.
Now with over 75 centres across the UK and 15 centres in Canada, operating under the Hollywood Bowl, Putt & Play and Splitsville brands, we’re proud to be ambitious market leaders in experiential family entertainment. We continue to expand our estate and look for profitable opportunities to grow, with an average of three new sites opening each year.
At Hollywood Bowl Group, we value diversity and inclusion, and we’re committed to creating a working environment that promotes equal opportunities. Individual differences and the contributions of all employees are recognised and valued and we believe that a diverse and inclusive workplace makes us a more relevant, more competitive, and more resilient company.
Assistant Manager employer: Hollywoodbowlgroup
Hollywood Bowl Group is an exceptional employer that prioritises employee well-being and growth, offering a comprehensive benefits package including monthly bonuses, generous holiday allowances, and access to training programmes. With a vibrant work culture that fosters teamwork and inclusivity, employees are encouraged to develop their skills while enjoying a fun and dynamic environment at our centres. Join us in creating memorable experiences for families and friends, all while being part of a rapidly expanding company that values diversity and individual contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager
✨Tip Number 1
Get to know the company! Before your interview, dive into Hollywood Bowl Group's values and culture. This will help you connect your experience with what they’re all about, showing them you’re not just another candidate.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a mate or in front of the mirror. Focus on how your management experience and passion for customer service can shine in the Assistant Manager role.
✨Tip Number 3
Show your personality! Hollywood Bowl Group is all about fun and positivity, so let your enthusiasm for the role come through. Share stories that highlight your ability to inspire and develop teams in a lively environment.
✨Tip Number 4
Don’t forget to follow up! After your interview, drop a quick thank-you email to express your appreciation for the opportunity. It’s a great way to keep you fresh in their minds and show your genuine interest in joining the team.
We think you need these skills to ace Assistant Manager
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your passion for customer service shine through. We want to see how you can bring fun and positivity to our team, so share any relevant experiences that highlight your enthusiasm!
Tailor Your CV:Make sure your CV is tailored to the Assistant Manager role. Highlight your management experience in leisure, hospitality, or retail, and don’t forget to mention any times you've inspired or developed teams. We love seeing how you fit into our world!
Be Clear and Concise:Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate a well-structured application that gets straight to the good stuff without unnecessary fluff!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward – just like we like it!
How to prepare for a job interview at Hollywoodbowlgroup
✨Know the Company Inside Out
Before your interview, take some time to research Hollywood Bowl Group. Understand their values, mission, and what makes them stand out in the leisure and entertainment industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Management Skills
As an Assistant Manager, you'll need to demonstrate your management experience. Prepare specific examples of how you've inspired and developed teams in previous roles. Think about challenges you've faced and how you overcame them, as this will highlight your leadership abilities.
✨Emphasise Customer Service Passion
Hollywood Bowl Group is all about providing a fun and positive customer experience. Be ready to discuss your passion for customer service and share stories that illustrate how you've gone above and beyond to ensure customer satisfaction in past roles.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions to ask your interviewers about the role, team dynamics, and company culture. This shows that you're engaged and serious about the position, plus it gives you valuable insights into whether this is the right fit for you.
