General Manager

General Manager

Cannock Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead daily operations, manage staff, and ensure customer satisfaction at our bingo club.
  • Company: Join a vibrant independent bingo club known for exceptional customer service and entertainment.
  • Benefits: Enjoy a full-time role with opportunities for growth in a fun environment.
  • Why this job: Be part of a dynamic team that values creativity and customer engagement in the leisure industry.
  • Qualifications: Strong leadership and communication skills; experience in hospitality or entertainment preferred.
  • Other info: Located in Hednesford, this role is perfect for those passionate about creating memorable experiences.

The predicted salary is between 36000 - 60000 £ per year.

We are a small independent bingo club located in Hednesford, Cannock area. We pride ourselves on customer service and delivering top quality entertainment to our customers on a daily basis.

This is a full-time on-site General Manager role located in Cannock at Hollywood clubs - Hednesford Bingo. The General Manager will be responsible for overseeing the day-to-day operations of the club, managing staff, ensuring customer satisfaction, and driving revenue growth. The role involves developing and implementing strategies to improve club performance, maintaining a positive work environment, and upholding high standards of service.

Qualifications

  • Leadership, Management, and Communication skills
  • Experience in the hospitality or entertainment industry
  • Knowledge of budgeting, financial management, and strategic planning
  • Excellent customer service and problem-solving skills
  • Ability to work in a fast-paced environment and multitask effectively
  • Previous experience as a General Manager or similar role in the bingo and leisure industry preferred
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Contact Detail:

Hollywood clubs - Hednesford Bingo Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land General Manager

✨Tip Number 1

Familiarise yourself with the bingo and leisure industry by visiting local clubs and observing their operations. This will give you insights into what works well and what doesn't, which you can discuss during your interview.

✨Tip Number 2

Network with professionals in the hospitality and entertainment sectors. Attend industry events or join relevant online forums to connect with others who can provide valuable advice or even refer you to opportunities.

✨Tip Number 3

Prepare to showcase your leadership skills by thinking of specific examples from your past experiences where you successfully managed a team or improved customer satisfaction. Be ready to discuss these during your interview.

✨Tip Number 4

Research the specific challenges and opportunities facing the Hednesford Bingo club. Understanding the local market and community can help you propose tailored strategies that demonstrate your commitment to the role.

We think you need these skills to ace General Manager

Leadership Skills
Management Skills
Effective Communication
Customer Service Excellence
Problem-Solving Skills
Financial Management
Budgeting Skills
Strategic Planning
Multitasking Ability
Experience in Hospitality Industry
Knowledge of Entertainment Sector
Team Management
Operational Oversight
Revenue Growth Strategies

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in management and the hospitality or entertainment industry. Emphasise any previous roles that demonstrate your leadership skills and ability to drive revenue growth.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and entertainment. Mention specific strategies you have implemented in past roles that improved performance and customer satisfaction.

Highlight Relevant Skills: In your application, clearly outline your skills in budgeting, financial management, and strategic planning. Provide examples of how you've successfully managed teams and improved operational efficiency.

Showcase Problem-Solving Abilities: Include examples in your application that demonstrate your problem-solving skills, especially in fast-paced environments. This will show that you can handle challenges effectively and maintain high standards of service.

How to prepare for a job interview at Hollywood clubs - Hednesford Bingo

✨Showcase Your Leadership Skills

As a General Manager, you'll need to demonstrate strong leadership abilities. Prepare examples of how you've successfully led teams in the past, focusing on your communication style and how you motivate staff to achieve their best.

✨Know the Industry

Familiarise yourself with the bingo and leisure industry, especially trends affecting customer preferences. Being able to discuss these insights during your interview will show your passion for the role and your commitment to improving club performance.

✨Prepare for Financial Questions

Since budgeting and financial management are key aspects of the role, be ready to discuss your experience with financial planning. Bring examples of how you've managed budgets or driven revenue growth in previous positions.

✨Emphasise Customer Service Excellence

Customer satisfaction is crucial in this role. Be prepared to share specific instances where you've resolved customer issues or enhanced the customer experience, highlighting your problem-solving skills and dedication to service.

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