At a Glance
- Tasks: Lead a dynamic team, ensuring exceptional customer experiences and smooth operations.
- Company: Join the Hollywood Bowl Group, a leader in family entertainment with exciting growth plans.
- Benefits: Earn monthly bonuses, enjoy 50% off food, and access professional development opportunities.
- Other info: Diverse and inclusive workplace with excellent career growth potential.
- Why this job: Be at the heart of fun, making a real impact in a vibrant environment.
- Qualifications: Management experience in leisure or hospitality and a passion for customer service.
The predicted salary is between 30000 - 40000 € per year.
Are you highly motivated, engaging manager? Are you looking for an employer that will invest in you and develop your career further? Are you looking for a business that is financially stable and has very exciting growth plans? If so, then look no further!
The Why...
- The opportunity to earn an extra £1 per hour, paid to you every month, as part of our monthly bonus scheme
- The opportunity to earn a centre outperformance bonus
- A 40-hour contract, plus additional pay for any extra shifts you work
- 50% off food when you are working
- Optional pension plan
- 28 days holiday & additional days holiday with length of service
- Access to our in-house Centre Manager in Training programme and apprenticeships
- Free games vouchers every month
- 30% discount off food and drink for you and up to five friends
- Access to our Team Member Support Programme which includes counselling support, life coaching, computerised cognitive behaviour therapy and Mental Health First Aiders.
- The opportunity to join our healthcare cash plan
- Financial long service awards
- A £15 donation to our dedicated charity partner when you complete your induction
- Enhanced maternity, paternity, adoption, and shared parental leave benefits
The What...
When joining Hollywood Bowl Group as an Assistant Manager, you will receive a thorough induction, to set you up for success and make sure you are fully trained across all areas of the busy centre, including the lanes, the bar and diner, and the amusements area. Within our fast-paced, dynamic world, you will be at the very centre of the Hollywood Bowl experience, to support the effective operation of the business, injecting fun and positivity into the team and enhancing the customer journey. The role is varied and exciting; your responsibilities will range from coaching and mentoring the team, and running an exceptional operation, front‑of‑house, to supporting the General Manager back‑of‑house in delivering on centre goals and financial targets. You will be responsible for guaranteeing that your centre has the best standards and service in the industry to ensure the centre is a safe and fun environment for our customers.
To be successful you will have:
- Management experience, ideally within the leisure, hospitality, or retail industry
- A passion for customer service
- Evidence of inspiring and developing large teams
- A willingness to work nights and weekends
- Desire for success
The Who...
Hollywood Bowl Group has a passion for bringing families and friends together for affordable fun and healthy competition. Following our listing on the main stock market in 2016 we became Hollywood Bowl Group, seeking out the perfect locations for our bowling and golf centres nationwide. We formed our customer proposition, built on real feedback, and went from strength to strength with our in‑centre game technology and online scoring systems. Now with over 75 centres across the UK and 15 centres in Canada, operating under the Hollywood Bowl, Putt & Play and Splitsville brands, we’re proud to be ambitious market leaders in experiential family entertainment. We continue to expand our estate and look for profitable opportunities to grow, with an average of three new sites opening each year. At Hollywood Bowl Group, we value diversity and inclusion, and we’re committed to creating a working environment that promotes equal opportunities. Individual differences and the contributions of all employees are recognised and valued and we believe that a diverse and inclusive workplace makes us a more relevant, more competitive, and more resilient company.
Assistant Manager in Portsmouth employer: Hollywood Bowl
Hollywood Bowl Group is an exceptional employer that prioritises the growth and development of its employees, offering a comprehensive induction programme and access to in-house training opportunities. With a vibrant work culture that emphasises fun, teamwork, and customer service, employees enjoy competitive benefits including bonuses, discounts, and a supportive environment that values diversity and inclusion. Join us in a dynamic role as an Assistant Manager, where you can make a meaningful impact while being part of an exciting and expanding business in the leisure and entertainment sector.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager in Portsmouth
✨Tip Number 1
Get to know the company culture! Before your interview, check out Hollywood Bowl Group's social media and website. This will help you understand their vibe and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your management experience aligns with their needs, especially in customer service and team development.
✨Tip Number 3
Show your passion! During the interview, share specific examples of how you've inspired and developed teams in the past. Highlight your enthusiasm for creating a fun and safe environment for customers.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to keep yourself top of mind and show your eagerness to join the Hollywood Bowl Group.
We think you need these skills to ace Assistant Manager in Portsmouth
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for customer service shine through. We want to see that you’re not just looking for a job, but that you genuinely care about creating fun experiences for our guests.
Tailor Your CV:Make sure your CV is tailored to the Assistant Manager role. Highlight your management experience and any relevant skills that match what we’re looking for. This helps us see how you fit into our team right from the start!
Be Yourself:Don’t be afraid to let your personality come through in your application. We value authenticity and want to know who you are beyond your qualifications. A bit of your unique flair can make your application stand out!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Hollywood Bowl
✨Know the Company Inside Out
Before your interview, take some time to research Hollywood Bowl Group. Understand their values, mission, and recent developments. This will not only show your enthusiasm but also help you align your answers with what they’re looking for in an Assistant Manager.
✨Showcase Your Management Skills
Prepare specific examples from your past management experience that highlight your ability to inspire and develop teams. Think about times when you successfully led a team or improved customer service, as these are key aspects of the role.
✨Emphasise Customer Service Passion
Since the role revolves around enhancing the customer journey, be ready to discuss your passion for customer service. Share stories that demonstrate how you’ve gone above and beyond to ensure a great experience for customers in previous roles.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle challenges. Practice responses to common situations you might face as an Assistant Manager, such as managing a busy shift or resolving a customer complaint.
