At a Glance
- Tasks: Lead a vibrant team and create an exciting environment for customers at our bowling centre.
- Company: Join Hollywood Bowl Group, a leader in family entertainment with exciting growth plans.
- Benefits: Enjoy performance bonuses, discounts, free games, and ongoing training opportunities.
- Other info: Dynamic role with opportunities for career development and a supportive work culture.
- Why this job: Shape the future of our centres while making a real impact on customer experiences.
- Qualifications: Experience as a General Manager in leisure or hospitality, with strong leadership skills.
The predicted salary is between 36000 - 60000 £ per year.
Are you a motivational General Manager looking for a highly autonomous role, with the power to really shape and influence the business? Are you looking for an employer that will heavily invest in you, and provide copious opportunities to develop your career further? Are you looking for a business that is financially stable and has very exciting growth plans? If so, then look no further!
The Why...
- Performance bonus: 15% of annual base pay, paid quarterly
- Outperformance bonus: Up to 15% of your centre's outperformance, paid annually (Average bonus FY23 was £40,000!)
- Access to our Electric Vehicle scheme
- 50% off food when you are working
- Optional pension plan
- Earn additional days holiday with length of service up to five days
- Ongoing training and development
- Free games vouchers every month
- 30% discount off food and drink for you and up to five friends
- Access to our Team Member Support Programme which includes counselling support, life coaching, computerised cognitive behaviour therapy and Mental Health First Aiders.
- Opportunity to join our healthcare cash plan
- Financial long service awards
- A £15 donation to our dedicated charity partner when you complete your induction
- Enhanced maternity, paternity, adoption, and shared parental leave benefits
The What...
As a General Manager for Hollywood Bowl Group, you will be responsible for running one of our busy centres. You will create a safe, fun, and vibrant environment for your team and customers. You will enjoy the freedom to make a real impact driving the financial and commercial performance of your business, across all four revenue streams; the bar, diner, amusements and bowling. You will be fully accountable for delivering all areas of your budget and KPIs, driving the profit performance of your centre and have the opportunity to share in the success.
Within our fast-paced, dynamic world, General Managers coach, lead, motivate and inspire team to deliver outstanding service that delights our customers and keeps them coming back for more.
To be successful, you should have:
- Experience as a hands-on General Manager ideally within the leisure, hospitality, or retail industry
- Experience managing a budget size of at least £1m
- A relentless approach to delivering the best operational standards in the industry
- Evidence of optimising sales and performance of a business unit
- A passion for people, with evidence of coaching, developing, and progressing your team
- An empathetic and compassionate approach
- Resilience, flexibility, and adaptability, to fit in with our fast-paced environment
- Willingness to work nights and weekends
The Who...
Hollywood Bowl Group has a passion for bringing families and friends together for affordable fun and healthy competition. Following our listing on the main stock market in 2016 we became Hollywood Bowl Group, seeking out the perfect locations for our bowling and golf centres nationwide. We formed our customer proposition, built on real feedback, and went from strength to strength with our in-centre game technology and online scoring systems. Now with over 75 centres across the UK and 15 centres in Canada, operating under the Hollywood Bowl, Putt & Play and Splitsville brands, we're proud to be ambitious market leaders in experiential family entertainment. We continue to expand our estate and look for profitable opportunities to grow, with an average of three new sites opening each year. At Hollywood Bowl Group, we value diversity and inclusion, and we're committed to creating a working environment that promotes equal opportunities. Individual differences and the contributions of all employees are recognised and valued and we believe that a diverse and inclusive workplace makes us a more relevant, more competitive, and more resilient company.
General Manager in London employer: Hollywood Bowl
Hollywood Bowl in Wellingborough is an excellent employer that prioritises a vibrant work culture and employee satisfaction. With flexible hours, enhanced holiday benefits, and generous staff discounts, team members enjoy a rewarding experience while developing their careers in a fun, fast-paced environment. Join us to be part of a dynamic team dedicated to creating memorable moments for our customers!
StudySmarter Expert Advice🤫
We think this is how you could land General Manager in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join relevant groups on social media, and don’t be shy about reaching out to current or former employees at Hollywood Bowl Group. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for the interview by researching the company culture and values. Hollywood Bowl Group is all about fun and teamwork, so think of examples from your past that showcase your leadership skills and how you’ve motivated teams. Show them you’re the perfect fit!
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to get comfortable with common questions. Focus on articulating your experience in managing budgets and driving performance, as these are key for a General Manager role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining the Hollywood Bowl Group family. Let’s make it happen!
We think you need these skills to ace General Manager in London
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see your passion for leading teams and creating a vibrant environment. Share specific examples of how you've motivated others in previous roles.
Tailor Your CV:Make sure your CV is tailored to the General Manager position. Highlight your experience in managing budgets and driving performance. We love seeing how you've optimised sales and improved operational standards in your past roles.
Be Authentic:Don’t be afraid to show your personality in your application. We value authenticity and want to know the real you! Share your unique approach to leadership and how you connect with your team and customers.
Apply Through Our Website:For the best chance of success, make sure to apply through our website. This way, we can easily track your application and get back to you quickly. Plus, it shows you're serious about joining our team!
How to prepare for a job interview at Hollywood Bowl
✨Know Your Numbers
As a General Manager, you'll be expected to manage budgets and KPIs. Brush up on your financial acumen before the interview. Be ready to discuss how you've optimised sales and performance in previous roles, and have specific examples at hand.
✨Showcase Your Leadership Style
This role is all about motivating and inspiring your team. Prepare to share your leadership philosophy and provide examples of how you've coached and developed your team in the past. Highlight any successful initiatives that improved team performance or morale.
✨Understand the Business
Familiarise yourself with Hollywood Bowl Group's operations and values. Research their growth plans and think about how you can contribute to their success. Showing that you understand their business model will demonstrate your genuine interest in the role.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving skills and adaptability. Prepare for scenarios related to managing a busy centre, handling customer complaints, or driving financial performance. Think through your responses and be ready to explain your thought process.
