At a Glance
- Tasks: Prepare and cook delicious food while ensuring high hygiene standards.
- Company: Join the fun and dynamic Hollywood Bowl Group.
- Benefits: Earn extra pay, enjoy discounts, and access training programmes.
- Why this job: Be part of a vibrant team and make customers smile with great food.
- Qualifications: Passion for food and excellent customer service skills.
- Other info: Flexible shifts with opportunities for career growth and development.
Are you looking for a fun and fast paced environment to work in, with great benefits?
Do you have a passion for food and providing great customer service?
If so, then look no further!
The Why…
Join Hollywood Bowl Group as a Kitchen Team Member, in return you\’ll get:
- The opportunity to earn an extra 50p per hour, paid to you every month
- Access to apprenticeship programmes and our in-house management training programmes
- Optional pension plan
- Additional days holiday with length of service up to five days
- Ongoing training and development, with the opportunity to fast track your career
- Free game vouchers every month
- 30% discount off food and drink for you and up to five friends
- 50% off food when you are working
- Access to our Team Member Support Programme which includes counselling support, life coaching, computerised cognitive behaviour therapy and Mental Health First Aiders.
- Financial long service awards
- A £15 donation to our dedicated charity partner when you complete your induction
- Enhanced maternity, paternity, adoption, and shared parental leave benefits
- Opportunity to join our healthcare cash plan
The What…
As our Kitchen Team Member, you’ll be responsible for preparing, cooking and delivering our delicious range of food options for all the family to feast upon. All whilst maintaining our high cleaning and hygiene standards. You will be required to work in the Kitchen.
Your professional and engaging customer service, along with your high energy and infectious enthusiasm will ensure our customers have an enjoyable, excellent value-for-money experience with every visit.
You will be given a thorough induction and ongoing training and development to set you up for success, as well as ongoing development and career opportunities, including access to apprenticeship programmes and our in-house management training programmes, should you wish to take the next step in your career.
Opening Hours and Shift Patterns:
Our centres are typically open seven days a week, from 9am to midnight.
Within the leisure industry, our busiest times are evenings, weekends, and public school holidays, which tends to be when we require availability from Team Member applicants.
Here is an overview of the typical shift patterns we have in centre, from Monday to Sunday.
- Weekday AM shifts are typically 09.00 – 17.00
- Weekday PM shifts are typically 17.00 – 00.00
- Weekend AM shifts are typically 09.00 – 18.00
- Weekend PM shifts are typically 16.00 – 01.00
*Opening times and shift patterns will vary from centre to centre, your centre opening hours can be found online, and shift patterns will be confirmed at interview.
To be a successful Kitchen Team Member, we’ll want to see:
- A real passion for food
- Great customer service, with the ability to communicate at all levels
- High energy and the ability to work in a fast-paced environment
- A friendly, supportive and helpful team player
- Flexibility with working hours and shift patterns
- Basic literacy and numeracy skills
The Who…
Hollywood Bowl Group has a passion for bringing families and friends together for affordable fun and healthy competition.
Following our listing on the main stock market in 2016 we became Hollywood Bowl Group, seeking out the perfect locations for our bowling and golf centres nationwide. We formed our customer proposition, built on real feedback, and went from strength to strength with our in-centre game technology and online scoring systems.
Now with over 75 centres across the UK and 15 centres in Canada, operating under the Hollywood Bowl, Putt & Play and Splitsville brands, we’re proud to be ambitious market leaders in experiential family entertainment.
We continue to expand our estate and look for profitable opportunities to grow, with an average of three new sites opening each year.
At Hollywood Bowl Group, we value diversity and inclusion, and we’re committed to creating a working environment that promotes equal opportunities. Individual differences and the contributions of all employees are recognised and valued and we believe that a diverse and inclusive workplace makes us a more relevant, more competitive, and more resilient company.
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Kitchen Team Member employer: Hollywood Bowl
Contact Detail:
Hollywood Bowl Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Kitchen Team Member
✨Tip Number 1
Get to know the company! Before your interview, check out Hollywood Bowl Group's values and culture. This will help you connect with the team and show that you're genuinely interested in being part of their fun environment.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing great service, think of examples from your past experiences where you went above and beyond for a customer. Be ready to share these stories during your chat!
✨Tip Number 3
Show off your passion for food! Whether it's your favourite dish to cook or a memorable dining experience, let your enthusiasm shine through. This will help you stand out as someone who truly cares about the kitchen team vibe.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining the Hollywood Bowl family right from the start!
We think you need these skills to ace Kitchen Team Member
Some tips for your application 🫡
Show Your Passion for Food: When you're writing your application, let us know about your love for food! Share any experiences you have in the kitchen or your favourite dishes to prepare. This will help us see your enthusiasm and fit for the Kitchen Team Member role.
Highlight Your Customer Service Skills: We want to know how you connect with customers! Include examples of times you've provided great service or handled tricky situations. This will show us that you can keep our guests happy and coming back for more.
Be Yourself: Don’t be afraid to let your personality shine through in your application. We’re looking for friendly, energetic team players, so a bit of your unique flair can really make your application stand out!
Apply Through Our Website: Make sure to submit your application through our website. It’s the best way for us to receive your details and get you started on this exciting journey with Hollywood Bowl Group!
How to prepare for a job interview at Hollywood Bowl
✨Show Your Passion for Food
Make sure to express your love for food during the interview. Share any experiences you have in cooking or working with food, and how that passion translates into providing great customer service.
✨Demonstrate Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Highlight situations where you went above and beyond to ensure a positive experience for customers, as this is key for a Kitchen Team Member.
✨Be Ready for a Fast-Paced Environment
Since the role involves working in a busy kitchen, be prepared to discuss how you handle pressure and multitask. Share specific instances where you thrived in a fast-paced setting to show you're up for the challenge.
✨Flexibility is Key
Emphasise your willingness to work various shifts, including evenings and weekends. This shows that you're adaptable and ready to meet the demands of the job, which is crucial for success in this role.