Graduate Manager Programme - North West
Graduate Manager Programme - North West

Graduate Manager Programme - North West

Bolton Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Join our 18-month Graduate Programme, rotating through key hospitality areas.
  • Company: Hollywood Bowl Group is a leader in family entertainment with 75 centres across the UK.
  • Benefits: Enjoy 50% off food, free games vouchers, and 28 days holiday.
  • Why this job: Kick-start your career with mentorship and hands-on experience in a dynamic industry.
  • Qualifications: A 2:2 degree and some customer-facing experience are required.
  • Other info: Start date is October 2025; flexible placements across the North West.

The predicted salary is between 28800 - 43200 £ per year.

Launch Your Career with Our 18-Month Hospitality Graduate Scheme

Are you passionate about delivering exceptional customer experiences? Ready to kick-start your career in one of the world's most dynamic industries? Our Hospitality Graduate Scheme is designed to fast-track your development and set you on the path to leadership.

Duration: 18 months

Location: North West (Liverpool, Bolton, Preston)

Start Date: October 2025

What You'll Gain:

  • Over the course of the programme, you'll rotate through key areas of our business - from front-of-house, lanes and bar to amusements and team leadership.
  • You'll be mentored by industry professionals, gain hands-on experience, and build the skills needed to become a future hospitality leader.

The Why...

Join Hollywood Bowl Group's Graduate 2025 programme and in return you'll get:

  • Access to our in-house Centre Manager in Training programme once you have successfully completed the Graduate programme.
  • 50% off food when you are working.
  • One in four weekends off.
  • 1 to 1 mentoring and coaching sessions.
  • Optional pension plan.
  • 28 days holiday & additional days holiday with length of service.
  • Free games vouchers every month.
  • 30% discount off food and drink for you and up to five friends.
  • Access to our Team Member Support Programme for you and your family.
  • The opportunity to join our healthcare cash plan.
  • Financial long service awards.
  • A £15 donation to our charity partner when you complete your induction.
  • Enhanced maternity, paternity, adoption, and shared parental leave benefits.

What We're Looking For:

  • A 2:2 degree in any subject - your passion and drive are what count most.
  • Some experience in retail, hospitality, or leisure - experience in a customer facing role means you will get off to a great start.
  • The ability to move between centres for placements within a region to get some well-rounded experience.
  • The right to work in the UK - unfortunately, we're unable to sponsor visas at this time.

Whether you're a recent graduate or looking to switch industries, this is your chance to build a meaningful career where no two days are the same.

The When

In May/June there will be the screening process this will include a telephone call. In June/July you will be invited to group assessment in your region. If successful you will visit one of our centres to get a more hands on experience. In October if you are successful, you will meet the rest of the Grads at our launch day and start your journey at your home centre.

The Who...

Hollywood Bowl Group has a passion for bringing families and friends together for affordable fun and healthy competition. Following our listing on the main stock market in 2016 we became Hollywood Bowl Group, seeking out the perfect locations for our bowling and golf centres nationwide. We formed our customer proposition, built on real feedback, and went from strength to strength with our in-centre game technology and online scoring systems. Now with 75 centres across the UK, operating under the Hollywood Bowl and Putt and Play brands, we're proud to be ambitious market leaders in experiential family entertainment.

At Hollywood Bowl Group, we value diversity and inclusion, and we're committed to creating a working environment that promotes equal opportunities. Individual differences and the contributions of all employees are recognised and valued and we believe that a diverse and inclusive workplace makes us a more relevant, more competitive, and more resilient company.

Graduate Manager Programme - North West employer: Hollywood Bowl

At Hollywood Bowl Group, we pride ourselves on being an exceptional employer, offering a vibrant work culture that fosters growth and development. Our Graduate Manager Programme in the North West not only provides hands-on experience across various business areas but also includes 1-to-1 mentoring, generous employee benefits like 50% off food while working, and opportunities for career advancement through our Centre Manager in Training programme. Join us to be part of a diverse team dedicated to delivering unforgettable customer experiences in a fun and supportive environment.
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Contact Detail:

Hollywood Bowl Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Graduate Manager Programme - North West

✨Tip Number 1

Research Hollywood Bowl Group thoroughly. Understand their values, mission, and the specifics of their Graduate Manager Programme. This knowledge will help you tailor your conversations during interviews and show your genuine interest in the company.

✨Tip Number 2

Network with current or former employees of Hollywood Bowl Group. Use platforms like LinkedIn to connect and ask about their experiences. This can provide you with insider insights that could be beneficial during the assessment process.

✨Tip Number 3

Prepare for the group assessment by practising teamwork and leadership skills. Since you'll be evaluated in a group setting, demonstrating your ability to collaborate and lead effectively will set you apart from other candidates.

✨Tip Number 4

Showcase your customer service experience during the interview process. Be ready to discuss specific examples where you've excelled in a customer-facing role, as this is crucial for the hospitality industry and what they are looking for.

We think you need these skills to ace Graduate Manager Programme - North West

Customer Service Skills
Team Leadership
Communication Skills
Adaptability
Problem-Solving Skills
Time Management
Interpersonal Skills
Attention to Detail
Sales Skills
Ability to Work in a Fast-Paced Environment
Basic Financial Acumen
Conflict Resolution
Organisational Skills
Mentoring and Coaching Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in hospitality, retail, or customer service. Emphasise any leadership roles or responsibilities you've had, even if they were informal.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the hospitality industry and your desire to develop into a leadership role. Mention specific experiences that demonstrate your customer service skills and adaptability.

Showcase Your Soft Skills: In your application, highlight soft skills such as communication, teamwork, and problem-solving. These are crucial in the hospitality sector and will set you apart from other candidates.

Prepare for Assessments: Research common assessment centre activities and prepare accordingly. Practice group discussions and role-playing scenarios to demonstrate your ability to work well with others and handle customer interactions.

How to prepare for a job interview at Hollywood Bowl

✨Research the Company

Before your interview, take some time to learn about Hollywood Bowl Group. Understand their values, mission, and the services they offer. This will help you tailor your answers and show genuine interest in the company.

✨Prepare for Customer Service Scenarios

Since the role is focused on delivering exceptional customer experiences, be ready to discuss your previous experiences in customer-facing roles. Think of specific examples where you handled challenges or went above and beyond for a customer.

✨Show Your Passion for Hospitality

Express your enthusiasm for the hospitality industry during the interview. Share what excites you about working in this field and how you envision your career progressing within it. This will demonstrate your commitment to the role.

✨Ask Thoughtful Questions

Prepare a few questions to ask at the end of your interview. Inquire about the training and mentorship opportunities available during the Graduate Programme, or ask about the company culture. This shows that you are engaged and serious about the position.

Graduate Manager Programme - North West
Hollywood Bowl
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