General Manager *NEW CENTRE OPENING*
General Manager *NEW CENTRE OPENING*

General Manager *NEW CENTRE OPENING*

Uxbridge Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a vibrant bowling centre, ensuring fun and safety for all guests.
  • Company: Join Hollywood Bowl Group, a leader in family entertainment with 74 centres across the UK.
  • Benefits: Enjoy performance bonuses, discounts, free games, and ongoing training opportunities.
  • Why this job: Shape your career in a dynamic environment while making a real impact on business success.
  • Qualifications: Experience as a General Manager in leisure or hospitality, managing budgets over £1m.
  • Other info: Flexible hours required; nights and weekends included.

The predicted salary is between 36000 - 60000 £ per year.

Are you a motivational General Manager looking for a highly autonomous role, with the power to really shape and influence the business?

Are you looking for an employer that will heavily invest in you, and provide copious opportunities to develop your career further?

Are you looking for a business that is financially stable and has very exciting growth plans?

If so, then look no further!

The Why…

Join Hollywood Bowl Group as a General Manager, in return you’ll get:

  • Performance bonus: 15% of annual base pay, paid quarterly
  • Outperformance bonus: Up to 15% of your centre’s outperformance, paid annually (Average bonus FY23 was £40,000!)
  • Access to our Electric Vehicle scheme
  • 50% off food when you are working
  • Optional pension plan
  • Earn additional days holiday with length of service up to five days
  • Ongoing training and development
  • Free games vouchers every month
  • 30% discount off food and drink for you and up to five friends
  • Access to our Employee Assistance Programme (EAP) for you and your family, plus access to dedicated Mental Health First Aiders
  • Opportunity to join our healthcare cash plan
  • Financial long service awards
  • A £15 donation to our dedicated charity partner when you complete your induction
  • Enhanced maternity, paternity, adoption, and shared parental leave benefits

The What…

As a General Manager for Hollywood Bowl Group, you will be responsible for running one of our busy centres. You will create a safe, fun, and vibrant environment for your team and customers.

You will enjoy the freedom to make a real impact driving the financial and commercial performance of your business, across all four revenue streams; the bar, diner, amusements and bowling. You will be fully accountable for delivering all areas of your budget and KPIs, driving the profit performance of your centre and have the opportunity to share in the success.

Within our fast-paced, dynamic world, General Managers coach, lead, motivate and inspire team to deliver outstanding service that delights our customers and keeps them coming back for more.

To be successful, you should have:

  • Experience as a hands-on General Manager ideally within the leisure, hospitality, or retail industry
  • Experience managing a budget size of at least £1m
  • A relentless approach to delivering the best operational standards in the industry
  • Evidence of optimising sales and performance of a business unit
  • A passion for people, with evidence of coaching, developing, and progressing your team
  • An empathetic and compassionate approach
  • Resilience, flexibility, and adaptability, to fit in with our fast-paced environment
  • Willingness to work nights and weekends

The Who…

Hollywood Bowl Group has a passion for bringing families and friends together for affordable fun and healthy competition.

Following our listing on the main stock market in 2016 we became Hollywood Bowl Group, seeking out the perfect locations for our bowling and golf centres nationwide. We formed our customer proposition, built on real feedback, and went from strength to strength with our in-centre game technology and online scoring systems.

Now with 74 centres across the UK and 13 centres in Canada, operating under the Hollywood Bowl, Putt & Play and Splitsville brands, we’re proud to be ambitious market leaders in experiential family entertainment.

We continue to expand our estate and look for profitable opportunities to grow, with an average of three new sites opening each year.

At Hollywood Bowl Group, we value diversity and inclusion, and we’re committed to creating a working environment that promotes equal opportunities. Individual differences and the contributions of all employees are recognised and valued and we believe that a diverse and inclusive workplace makes us a more relevant, more competitive, and more resilient company.

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General Manager *NEW CENTRE OPENING* employer: Hollywood Bowl

At Hollywood Bowl Group, we pride ourselves on being an exceptional employer that invests heavily in our General Managers, offering a highly autonomous role where you can truly shape the business. With a vibrant work culture that emphasizes personal development, competitive performance bonuses, and unique benefits like free games vouchers and discounts for friends, we ensure that our team members thrive both professionally and personally. Join us in a financially stable environment with exciting growth plans, where your contributions are recognized and celebrated.
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Contact Detail:

Hollywood Bowl Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land General Manager *NEW CENTRE OPENING*

Tip Number 1

Familiarize yourself with the Hollywood Bowl Group's values and mission. Understanding their commitment to diversity, inclusion, and customer experience will help you align your leadership style with their expectations.

Tip Number 2

Highlight your hands-on management experience in the leisure or hospitality industry during your conversations. Be ready to share specific examples of how you've successfully managed budgets and driven performance in previous roles.

Tip Number 3

Demonstrate your passion for team development by discussing your coaching and mentoring experiences. Share stories that showcase how you've motivated your team to achieve outstanding service and operational standards.

Tip Number 4

Prepare to discuss your adaptability and resilience in fast-paced environments. Think of examples where you've successfully navigated challenges and maintained high performance under pressure.

We think you need these skills to ace General Manager *NEW CENTRE OPENING*

Leadership Skills
Budget Management
Operational Excellence
Sales Optimization
Team Coaching and Development
Customer Service Orientation
Financial Acumen
Resilience and Adaptability
Strategic Planning
Performance Monitoring
Effective Communication
Problem-Solving Skills
Time Management
Empathy and Compassion

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience as a General Manager, especially in the leisure, hospitality, or retail industry. Emphasize your budget management skills and any achievements related to sales optimization.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for people and your leadership style. Mention specific examples of how you've motivated teams and improved operational standards in previous roles.

Showcase Relevant Experience: In your application, provide concrete examples of your experience managing budgets of at least £1m and driving profit performance. Use metrics to demonstrate your success in previous positions.

Highlight Your Adaptability: Given the fast-paced environment of Hollywood Bowl Group, emphasize your resilience and flexibility. Share experiences where you successfully adapted to changing circumstances or challenges in your previous roles.

How to prepare for a job interview at Hollywood Bowl

Show Your Leadership Skills

As a General Manager, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples of how you've successfully managed teams in the past, focusing on your coaching and development strategies.

Understand Financial Performance

Be ready to discuss your experience with managing budgets and driving financial performance. Highlight specific instances where you optimized sales and improved profitability in previous roles.

Emphasize Your Customer Focus

Hollywood Bowl Group values outstanding customer service. Share stories that showcase your commitment to creating a fun and safe environment for customers, and how you've gone above and beyond to ensure their satisfaction.

Demonstrate Adaptability

The role requires resilience and flexibility in a fast-paced environment. Prepare to discuss situations where you've had to adapt quickly to changes or challenges, and how you maintained operational standards during those times.

General Manager *NEW CENTRE OPENING*
Hollywood Bowl
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