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For Companies At a Glance
- Tasks: Lead a vibrant centre, ensuring fun and safety for customers and team.
- Company: Join Hollywood Bowl Group, a leader in family entertainment with 74 centres across the UK.
- Benefits: Enjoy performance bonuses, discounts, free games, and ongoing training opportunities.
- Why this job: Shape your career in a dynamic environment while making a real impact on business success.
- Qualifications: Experience as a General Manager in leisure or hospitality, managing budgets over £1m.
- Other info: Flexible working hours, including nights and weekends, with a focus on diversity and inclusion.
Are you a motivational General Manager looking for a highly autonomous role, with the power to really shape and influence the business? Are you looking for an employer that will heavily invest in you, and provide copious opportunities to develop your career further? Are you looking for a business that is financially stable and has very exciting growth plans? If so, then look no further!
The Why...
- Performance bonus: 15% of annual base pay, paid quarterly
- Outperformance bonus: Up to 15% of your centre's outperformance, paid annually (Average bonus FY23 was £40,000!)
- Access to our Electric Vehicle scheme
- 50% off food when you are working
- Optional pension plan
- Earn additional days holiday with length of service up to five days
- Ongoing training and development
- Free games vouchers every month
- 30% discount off food and drink for you and up to five friends
- Access to our Team Member Support Programme which includes counselling support, life coaching, computerised cognitive behaviour therapy and Mental Health First Aiders.
- Opportunity to join our healthcare cash plan
- Financial long service awards
- A £15 donation to our dedicated charity partner when you complete your induction
- Enhanced maternity, paternity, adoption, and shared parental leave benefits
The What...
As a General Manager for Hollywood Bowl Group, you will be responsible for running one of our busy centres. You will create a safe, fun, and vibrant environment for your team and customers. You will enjoy the freedom to make a real impact driving the financial and commercial performance of your business, across all four revenue streams; the bar, diner, amusements and bowling. You will be fully accountable for delivering all areas of your budget and KPIs, driving the profit performance of your centre and have the opportunity to share in the success.
Within our fast-paced, dynamic world, General Managers coach, lead, motivate and inspire team to deliver outstanding service that delights our customers and keeps them coming back for more.
To be successful, you should have:
- Experience as a hands-on General Manager ideally within the leisure, hospitality, or retail industry
- Experience managing a budget size of at least £1m
- A relentless approach to delivering the best operational standards in the industry
- Evidence of optimising sales and performance of a business unit
- A passion for people, with evidence of coaching, developing, and progressing your team
- An empathetic and compassionate approach
- Resilience, flexibility, and adaptability, to fit in with our fast-paced environment
- Willingness to work nights and weekends
The Who...
Hollywood Bowl Group has a passion for bringing families and friends together for affordable fun and healthy competition. Following our listing on the main stock market in 2016 we became Hollywood Bowl Group, seeking out the perfect locations for our bowling and golf centres nationwide. We formed our customer proposition, built on real feedback, and went from strength to strength with our in-centre game technology and online scoring systems. Now with 74 centres across the UK and 13 centres in Canada, operating under the Hollywood Bowl, Putt & Play and Splitsville brands, we're proud to be ambitious market leaders in experiential family entertainment. We continue to expand our estate and look for profitable opportunities to grow, with an average of three new sites opening each year.
At Hollywood Bowl Group, we value diversity and inclusion, and we're committed to creating a working environment that promotes equal opportunities. Individual differences and the contributions of all employees are recognised and valued and we believe that a diverse and inclusive workplace makes us a more relevant, more competitive, and more resilient company.
General Manager employer: Hollywood Bowl
Contact Detail:
Hollywood Bowl Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager
✨Tip Number 1
Network with current and former employees of Hollywood Bowl Group. Reach out on LinkedIn or attend industry events to gain insights into the company culture and expectations for a General Manager role.
✨Tip Number 2
Research the latest trends in the leisure and hospitality industry. Being knowledgeable about current market dynamics will help you demonstrate your expertise and vision during interviews.
✨Tip Number 3
Prepare specific examples of how you've successfully managed budgets and driven performance in previous roles. Highlighting your achievements will show that you can deliver results at Hollywood Bowl Group.
✨Tip Number 4
Showcase your leadership style by discussing how you've motivated and developed teams in the past. Emphasising your people skills will resonate well with the values of Hollywood Bowl Group.
We think you need these skills to ace General Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience as a General Manager, particularly in the leisure, hospitality, or retail industry. Emphasise your budget management skills and any achievements related to optimising sales and performance.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for people and your leadership style. Include specific examples of how you've coached and developed teams in previous roles, and how you can bring that experience to Hollywood Bowl Group.
Highlight Relevant Skills: In your application, clearly outline your skills that align with the job description, such as resilience, flexibility, and adaptability. Provide examples of how you've successfully navigated fast-paced environments in the past.
Show Enthusiasm for the Company: Demonstrate your knowledge of Hollywood Bowl Group and its values in your application. Mention their commitment to diversity and inclusion, and express your excitement about contributing to their growth and success.
How to prepare for a job interview at Hollywood Bowl
✨Show Your Leadership Skills
As a General Manager, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples of how you've successfully managed teams in the past, focusing on your coaching and development strategies.
✨Understand the Business Metrics
Familiarise yourself with key performance indicators (KPIs) relevant to the role. Be ready to discuss how you've managed budgets and driven financial performance in previous positions, especially if you've handled budgets of £1m or more.
✨Emphasise Your Customer Focus
Hollywood Bowl Group values outstanding customer service. Prepare to share specific instances where you've enhanced customer experiences and how you plan to maintain a vibrant environment for both staff and customers.
✨Demonstrate Adaptability
The role requires resilience and flexibility in a fast-paced environment. Think of examples that showcase your ability to adapt to changing circumstances and how you've thrived under pressure in previous roles.
