At a Glance
- Tasks: Lead and inspire your team while ensuring customers have an unforgettable experience.
- Company: Join the dynamic Hollywood Bowl Group, a leader in family entertainment.
- Benefits: Earn extra pay, enjoy discounts, and access ongoing training and development.
- Other info: Flexible shifts and a commitment to diversity and inclusion.
- Why this job: Fast-track your career in a fun environment with great perks and support.
- Qualifications: Supervisory experience and excellent customer service skills are essential.
The predicted salary is between 24000 - 30000 £ per year.
The opportunity to earn an extra 50p per hour, paid to you every month.
Access to our in-house management training programmes.
Optional pension plan.
Additional days holiday with length of service up to five days.
Ongoing training and development, with the opportunity to fast track your career.
Free game vouchers every month.
30% discount off food and drink for you and up to five friends.
50% off food when you are working.
Access to our Team Member Support Programme which includes counselling support, life coaching, computerised cognitive behaviour therapy and Mental Health First Aiders.
Financial long service awards.
A £15 donation to our dedicated charity partner when you complete your induction.
Enhanced maternity, paternity, adoption, and shared parental leave benefits.
Opportunity to join our healthcare cash plan.
As an Assistant Manager in Training (Team Leader) you’ll lead and inspire the team on shift and be responsible for ensuring that our customers are having an unforgettable time in the centres. You will join us as a Team Leader, with a place secured on our next Assistant Manager in Training programme intake to set you up for success as a Manager of the future in our business.
No two shifts are the same; you may be welcoming customers, setting your department up for success or coaching your team. Your professional and engaging customer service, along with your high energy and infectious enthusiasm will ensure our customers have an enjoyable, excellent value-for-money experience with every visit.
Opening Hours and Shift Patterns:
- Weekday AM shifts are typically 09.00 - 17.00
- Weekday PM shifts are typically 17.00 - 00.00
- Weekend AM shifts are typically 09.00 - 18.00
- Weekend PM shifts are typically 16.00 - 01.00
To be a successful Assistant Manager in Training (Team Leader), we’ll want to see:
- Experience of supervising a team.
- Great customer service, with the ability to communicate at all levels.
- High energy and the ability to work in a fast-paced environment.
- A friendly, supportive and helpful team player.
- Flexibility with working hours and shift patterns.
- Basic literacy and numeracy skills.
Hollywood Bowl Group has a passion for bringing families and friends together for affordable fun and healthy competition. Following our listing on the main stock market in 2016 we became Hollywood Bowl Group, seeking out the perfect locations for our bowling and golf centres nationwide. We formed our customer proposition, built on real feedback, and went from strength to strength with our in-centre game technology and online scoring systems. Now with over 75 centres across the UK and 15 centres in Canada, operating under the Hollywood Bowl, Putt & Play and Splitsville brands, we’re proud to be ambitious market leaders in experiential family entertainment. We continue to expand our estate and look for profitable opportunities to grow, with an average of three new sites opening each year. At Hollywood Bowl Group, we value diversity and inclusion, and we’re committed to creating a working environment that promotes equal opportunities. Individual differences and the contributions of all employees are recognised and valued and we believe that a diverse and inclusive workplace makes us a more relevant, more competitive, and more resilient company.
Assistant Manager in Training Cwmbran employer: Hollywood Bowl
At Hollywood Bowl Group, we pride ourselves on being an exceptional employer, offering a vibrant work culture that prioritises employee growth and well-being. As an Assistant Manager in Training in Cwmbran, you'll benefit from comprehensive management training programmes, generous discounts, and a supportive environment that values diversity and inclusion. With opportunities for career advancement and a focus on creating unforgettable experiences for our customers, joining our team means being part of a dynamic and rewarding workplace.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager in Training Cwmbran
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Hollywood Bowl Group. Understand their values, mission, and what makes them tick. This will help you connect with the interviewers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your customer service skills! As an Assistant Manager in Training, you'll need to demonstrate excellent customer service. Think of examples from your past experiences where you've gone above and beyond for customers, and be ready to share those stories during your interview.
✨Tip Number 3
Show off your leadership potential! Even if you haven't held a formal management position, think about times when you've led a project or helped a team succeed. Highlight these experiences to show that you have what it takes to inspire and motivate others.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you're proactive and keen to join the Hollywood Bowl family. Don’t forget to follow up after applying; a little nudge can go a long way!
We think you need these skills to ace Assistant Manager in Training Cwmbran
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for customer service and team leadership shine through. We want to see that you’re excited about the role and ready to inspire others!
Tailor Your Application:Make sure to customise your application to highlight your relevant experience in supervising teams and providing excellent customer service. We love seeing how your skills align with what we’re looking for!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language to describe your experiences and achievements, so we can easily see why you’d be a great fit for our team.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way to ensure it gets to us directly and helps us keep track of all the amazing candidates like you.
How to prepare for a job interview at Hollywood Bowl
✨Know the Company
Before your interview, take some time to research Hollywood Bowl Group. Understand their values, mission, and what makes them unique in the entertainment industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Leadership Skills
As an Assistant Manager in Training, you'll need to demonstrate your ability to lead a team. Prepare examples from your past experiences where you've successfully supervised or motivated a team. Highlight your communication skills and how you can inspire others to deliver excellent customer service.
✨Prepare for Scenario Questions
Expect to face scenario-based questions during your interview. Think about how you would handle various situations, such as dealing with a difficult customer or managing a busy shift. Practising these scenarios will help you articulate your thought process and decision-making skills.
✨Bring Your Enthusiasm
Hollywood Bowl Group values high energy and enthusiasm. Make sure to convey your passion for customer service and teamwork during the interview. A positive attitude can go a long way in making a great impression, so let your personality shine through!
