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- Tasks: Lead and inspire your team while ensuring customers have an unforgettable experience.
- Company: Join the fun at Hollywood Bowl Group, a leader in family entertainment.
- Benefits: Earn extra pay, enjoy discounts, and access ongoing training and development.
- Other info: Flexible shifts, dynamic environment, and opportunities for growth await you!
- Why this job: Fast-track your career with our Assistant Manager in Training programme!
- Qualifications: Supervisory experience and great customer service skills are essential.
The predicted salary is between 24000 - 30000 £ per year.
The Why... Join Hollywood Bowl Group as an Assistant Manager in Training (Team Leader), in return you'll get:
- The opportunity to earn an extra 50p per hour, paid to you every month
- Access to our in-house management training programmes
- Optional pension plan
- Additional days holiday with length of service up to five days
- Ongoing training and development, with the opportunity to fast track your career
- Free game vouchers every month
- 30% discount off food and drink for you and up to five friends
- 50% off food when you are working
- Access to our Team Member Support Programme which includes counselling support, life coaching, computerised cognitive behaviour therapy and Mental Health First Aiders.
- Financial long service awards
- A £15 donation to our dedicated charity partner when you complete your induction
- Enhanced maternity, paternity, adoption, and shared parental leave benefits
- Opportunity to join our healthcare cash plan
- And excitingly, a place on our Assistant Manager in Training programme!
The What... As an Assistant Manager in Training (Team Leader) you’ll lead and inspire the team on shift and be responsible for ensuring that our customers are having an unforgettable time in the centres. You will join us as a Team Leader, with a place secured on our next Assistant Manager in Training programme intake to set you up for success as a Manager of the future in our business. No two shifts are the same, you may be welcoming customers, setting your department up for success or coaching your team. Your professional and engaging customer service, along with your high energy and infectious enthusiasm will ensure our customers have an enjoyable, excellent value‑for‑money experience with every visit.
Opening Hours and Shift Patterns: Our centres are typically open seven days a week, from 9am to midnight. Within the leisure industry, our busiest times are evenings, weekends, and public school holidays, which tends to be when we require availability from Team Member applicants. Here is an overview of the typical shift patterns we have in centre, from Monday to Sunday:
- Weekday AM shifts are typically 09.00 - 17.00
- Weekday PM shifts are typically 17.00 - 00.00
- Weekend AM shifts are typically 09.00 - 18.00
- Weekend PM shifts are typically 16.00 - 01.00
*Opening times and shift patterns will vary from centre to centre, your centre opening hours can be found online, and shift patterns will be confirmed at interview. You will be given a thorough induction and ongoing training and development to set you up for success, as well as ongoing development and career opportunities, including access to apprenticeship programmes and our in‑house management training programmes, should you wish to take the next step in your career.
To be a successful Assistant Manager in Training (Team Leader), we’ll want to see:
- Experience of supervising a team
- Great customer service, with the ability to communicate at all levels
- High energy and the ability to work in a fast‑paced environment
- A friendly, supportive and helpful team player
- Flexibility with working hours and shift patterns
- Basic literacy and numeracy skills
The Who... Hollywood Bowl Group has a passion for bringing families and friends together for affordable fun and healthy competition. Following our listing on the main stock market in 2016 we became Hollywood Bowl Group, seeking out the perfect locations for our bowling and golf centres nationwide. We formed our customer proposition, built on real feedback, and went from strength to strength with our in‑centre game technology and online scoring systems. Now with over 75 centres across the UK and 15 centres in Canada, operating under the Hollywood Bowl, Putt & Play and Splitsville brands, we’re proud to be ambitious market leaders in experiential family entertainment. We continue to expand our estate and look for profitable opportunities to grow, with an average of three new sites opening each year. At Hollywood Bowl Group, we value diversity and inclusion, and we’re committed to creating a working environment that promotes equal opportunities. Individual differences and the contributions of all employees are recognised and valued and we believe that a diverse and inclusive workplace makes us a more relevant, more competitive, and more resilient company.
Assistant Manager in Training - Team Leader in Carlisle employer: Hollywood Bowl
Contact Detail:
Hollywood Bowl Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager in Training - Team Leader in Carlisle
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Hollywood Bowl Group. Understand our values and what makes us tick. This will help you connect with the interviewers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on showcasing your customer service skills and how you can lead a team. Remember, we want to see your energy and enthusiasm shine through!
✨Tip Number 3
Dress to impress! While we love a casual vibe, make sure you look smart and professional for your interview. It shows respect for the opportunity and sets a positive tone right from the start.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your excitement about joining the Hollywood Bowl family!
We think you need these skills to ace Assistant Manager in Training - Team Leader in Carlisle
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and the fun side of working with us.
Tailor Your Application: Make sure to tailor your application to the Assistant Manager in Training role. Highlight any relevant experience you have in supervising teams or providing excellent customer service, as this is what we’re really looking for!
Be Clear and Concise: Keep your application clear and to the point. We appreciate a well-structured application that gets straight to the good stuff. Use bullet points if it helps to make your skills and experiences stand out!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our company there.
How to prepare for a job interview at Hollywood Bowl
✨Know the Company
Before your interview, take some time to research Hollywood Bowl Group. Understand their values, mission, and what makes them stand out in the leisure industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Leadership Skills
As an Assistant Manager in Training, you'll be leading a team. Prepare examples from your past experiences where you've successfully supervised or motivated a team. Highlight your ability to inspire others and create a positive work environment.
✨Demonstrate Customer Service Excellence
Customer service is key in this role. Be ready to discuss how you've handled customer interactions in the past, especially challenging situations. Use specific examples to illustrate your communication skills and your commitment to providing an unforgettable experience for customers.
✨Be Ready for Flexibility Questions
Given the varied shift patterns, be prepared to discuss your availability and flexibility. Show that you're willing to adapt to the needs of the business, especially during peak times like weekends and holidays. This will demonstrate your commitment to the role and the team.