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For Companies At a Glance
- Tasks: Lead a team, inspire others, and ensure customers have an unforgettable experience.
- Company: Join the fun at Hollywood Bowl Group, a leader in family entertainment.
- Benefits: Earn extra pay, enjoy discounts, and access ongoing training and development.
- Why this job: Kickstart your management career in a vibrant, fast-paced environment.
- Qualifications: Supervisory experience and a passion for great customer service.
- Other info: Flexible shifts with opportunities for career growth and personal development.
The predicted salary is between 24000 - 36000 £ per year.
Are you looking for personal development to become a future manager? Are you looking for a fun and fast-paced environment to work in, with great benefits? Could you help us create lasting memories for our customers by providing outstanding customer service? If so, then look no further!
The Why...
- The opportunity to earn an extra 50p per hour, paid to you every month
- Access to our in-house management training programmes
- Optional pension plan
- Additional days holiday with length of service up to five days
- Ongoing training and development, with the opportunity to fast track your career
- Free game vouchers every month
- 30% discount off food and drink for you and up to five friends
- 50% off food when you are working
- Access to our Team Member Support Programme which includes counselling support, life coaching, computerised cognitive behaviour therapy and Mental Health First Aiders.
- Financial long service awards
- A £15 donation to our dedicated charity partner when you complete your induction
- Enhanced maternity, paternity, adoption, and shared parental leave benefits
- Opportunity to join our healthcare cash plan
The What...
As an Assistant Manager in Training (Team Leader) you’ll lead and inspire the team on shift and be responsible for ensuring that our customers are having an unforgettable time in the centres. You will join us as a Team Leader, with a place secured on our next Assistant Manager in Training programme intake to set you up for success as a Manager of the future in our business. No two shifts are the same, you may be welcoming customers, setting your department up for success or coaching your team. Your professional and engaging customer service, along with your high energy and infectious enthusiasm will ensure our customers have an enjoyable, excellent value-for-money experience with every visit.
Opening Hours and Shift Patterns
Our centres are typically open seven days a week, from 9am to midnight. Within the leisure industry, our busiest times are evenings, weekends, and public school holidays, which tends to be when we require availability from Team Member applicants.
- Weekday AM shifts are typically 09.00 - 17.00
- Weekday PM shifts are typically 17.00 - 00.00
- Weekend AM shifts are typically 09.00 - 18.00
- Weekend PM shifts are typically 16.00 - 01.00
*Opening times and shift patterns will vary from centre to centre, your centre opening hours can be found online, and shift patterns will be confirmed at interview. You will be given a thorough induction and ongoing training and development to set you up for success, as well as ongoing development and career opportunities, including access to apprenticeship programmes and our in-house management training programmes, should you wish to take the next step in your career.
To be a successful Assistant Manager in Training (Team Leader), we’ll want to see:
- Experience of supervising a team
- Great customer service, with the ability to communicate at all levels
- High energy and the ability to work in a fast-paced environment
- A friendly, supportive and helpful team player
- Flexibility with working hours and shift patterns
- Basic literacy and numeracy skills
The Who...
Hollywood Bowl Group has a passion for bringing families and friends together for affordable fun and healthy competition. Following our listing on the main stock market in 2016 we became Hollywood Bowl Group, seeking out the perfect locations for our bowling and golf centres nationwide. We formed our customer proposition, built on real feedback, and went from strength to strength with our in-centre game technology and online scoring systems. Now with over 75 centres across the UK and 15 centres in Canada, operating under the Hollywood Bowl, Putt & Play and Splitsville brands, we’re proud to be ambitious market leaders in experiential family entertainment. We continue to expand our estate and look for profitable opportunities to grow, with an average of three new sites opening each year. At Hollywood Bowl Group, we value diversity and inclusion, and we’re committed to creating a working environment that promotes equal opportunities. Individual differences and the contributions of all employees are recognised and valued and we believe that a diverse and inclusive workplace makes us a more relevant, more competitive, and more resilient company.
Assistant Manager in Training employer: Hollywood Bowl
Contact Detail:
Hollywood Bowl Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager in Training
✨Tip Number 1
Get to know the company culture! Before your interview, check out Hollywood Bowl Group's social media and website. Understanding their vibe will help you connect with the team and show that you're genuinely interested in being part of their fun environment.
✨Tip Number 2
Practice your customer service skills! Since this role is all about creating unforgettable experiences for customers, think of examples from your past where you've gone above and beyond. Be ready to share these stories during your interview to showcase your passion for great service.
✨Tip Number 3
Show off your leadership potential! Even though you're applying for an Assistant Manager in Training position, highlight any experience you have in leading teams or projects. This will demonstrate that you're ready to step up and inspire others in a fast-paced environment.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you're proactive and keen to join the Hollywood Bowl Group family. Don’t miss out on this opportunity to kickstart your management career!
We think you need these skills to ace Assistant Manager in Training
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see your enthusiasm and energy, so don’t be afraid to show us what makes you unique. Remember, we’re looking for someone who can inspire a team and create memorable experiences for our customers.
Tailor Your Application: Make sure to tailor your application to the Assistant Manager in Training role. Highlight any relevant experience you have in supervising teams or providing excellent customer service. We love seeing how your skills align with what we’re looking for!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that’s easy to read, so make sure to organise your thoughts logically.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the information you need about the role and our company there. We can’t wait to hear from you!
How to prepare for a job interview at Hollywood Bowl
✨Know the Company
Before your interview, take some time to research Hollywood Bowl Group. Understand their values, mission, and what makes them unique in the leisure industry. This will not only help you answer questions more effectively but also show your genuine interest in becoming part of their team.
✨Showcase Your Customer Service Skills
As an Assistant Manager in Training, outstanding customer service is key. Prepare examples from your past experiences where you’ve gone above and beyond for customers. Highlight your ability to communicate effectively and create memorable experiences, as this aligns perfectly with what they’re looking for.
✨Demonstrate Leadership Potential
Since this role involves leading a team, be ready to discuss your supervisory experience. Share specific instances where you’ve motivated or coached a team, and how you handled challenges. This will illustrate your readiness for the management training programme.
✨Be Energetic and Engaging
The fast-paced environment at Hollywood Bowl Group requires high energy and enthusiasm. During the interview, let your personality shine through! Show that you can bring positivity to the team and create a fun atmosphere for both staff and customers.