At a Glance
- Tasks: Lead a dynamic team, ensuring exceptional customer experiences and smooth operations.
- Company: Join the Hollywood Bowl Group, a leader in family entertainment with exciting growth plans.
- Benefits: Earn bonuses, enjoy discounts, and access professional development opportunities.
- Other info: Diverse and inclusive workplace with excellent career progression opportunities.
- Why this job: Be at the heart of fun, making a real impact in a vibrant environment.
- Qualifications: Management experience in leisure or hospitality and a passion for customer service.
The predicted salary is between 30000 - 42000 £ per year.
Are you a highly motivated, engaging manager?
Are you looking for an employer that will invest in you and develop your career further?
Are you looking for a business that is financially stable and has very exciting growth plans?
If so, then look no further!
The Why...
Join Hollywood Bowl Group as an Assistant Manager, in return you’ll get:
- The opportunity to earn an extra £1 per hour, paid to you every month, as part of our monthly bonus scheme
- The opportunity to earn a centre outperformance bonus
- A 40-hour contract, plus additional pay for any extra shifts you work
- 50% off food when you are working
- Optional pension plan
- 28 days holiday & additional days holiday with length of service
- Access to our in-house Centre Manager in Training programme and apprenticeships
- Free games vouchers every month
- 30% discount off food and drink for you and up to five friends
- Access to our Team Member Support Programme which includes counselling support, life coaching, computerised cognitive behaviour therapy and Mental Health First Aiders.
- The opportunity to join our healthcare cash plan
- Financial long service awards
- A £15 donation to our dedicated charity partner when you complete your induction
- Enhanced maternity, paternity, adoption, and shared parental leave benefits
The What...
When joining Hollywood Bowl Group as an Assistant Manager, you will receive a thorough induction, to set you up for success and make sure you are fully trained across all areas of the busy centre, including the lanes, the bar and diner, and the amusements area.
Within our fast-paced, dynamic world, you will be at the very centre of the Hollywood Bowl experience, to support the effective operation of the business, injecting fun and positivity into the team and enhancing the customer journey.
The role is varied and exciting; your responsibilities will range from coaching and mentoring the team, and running an exceptional operation, front-of-house, to supporting the General Manager back-of-house in delivering on centre goals and financial targets.
You will be responsible for guaranteeing that your centre has the best standards and service in the industry to ensure the centre is a safe and fun environment for our customers.
To be successful you will have:
- Management experience, ideally within the leisure, hospitality, or retail industry
- A passion for customer service
- Evidence of inspiring and developing large teams
- A willingness to work nights and weekends
- Desire for success
The Who...
Hollywood Bowl Group has a passion for bringing families and friends together for affordable fun and healthy competition.
Following our listing on the main stock market in 2016 we became Hollywood Bowl Group, seeking out the perfect locations for our bowling and golf centres nationwide. We formed our customer proposition, built on real feedback, and went from strength to strength with our in-centre game technology and online scoring systems.
Now with over 75 centres across the UK and 15 centres in Canada, operating under the Hollywood Bowl, Putt & Play and Splitsville brands, we’re proud to be ambitious market leaders in experiential family entertainment.
We continue to expand our estate and look for profitable opportunities to grow, with an average of three new sites opening each year.
At Hollywood Bowl Group, we value diversity and inclusion, and we’re committed to creating a working environment that promotes equal opportunities. Individual differences and the contributions of all employees are recognised and valued and we believe that a diverse and inclusive workplace makes us a more relevant, more competitive, and more resilient company.
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Assistant Manager in Cwmbran employer: Hollywood Bowl
Hollywood Bowl in Wellingborough is an excellent employer that prioritises a vibrant work culture and employee satisfaction. With flexible hours, enhanced holiday benefits, and generous staff discounts, team members enjoy a rewarding experience while developing their careers in a fun, fast-paced environment. Join us to be part of a dynamic team dedicated to creating memorable moments for our customers!
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager in Cwmbran
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Hollywood Bowl Group. Understand their values, mission, and what makes them tick. This will help you connect with the interviewers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to management and customer service. Think about your past experiences and how they align with the role of Assistant Manager. We want you to feel confident and ready to shine!
✨Tip Number 3
Show off your personality! The Hollywood Bowl Group is all about fun and positivity, so let your enthusiasm shine through during the interview. Share stories that highlight your passion for customer service and team development – it’ll make you memorable!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and reinforces your interest in the position. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Assistant Manager in Cwmbran
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for the role shine through! We want to see that you’re genuinely excited about joining our team and contributing to the fun atmosphere at Hollywood Bowl.
Tailor Your CV:Make sure your CV is tailored to the Assistant Manager role. Highlight your management experience and any relevant skills that align with what we’re looking for. This will help us see how you fit into our dynamic environment.
Be Specific in Your Cover Letter:In your cover letter, be specific about why you want to work with us and how your previous experiences have prepared you for this role. We love to hear personal stories that connect to our values and mission!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward!
How to prepare for a job interview at Hollywood Bowl
✨Know the Company Inside Out
Before your interview, take some time to research Hollywood Bowl Group. Understand their values, mission, and recent developments. This will not only show your enthusiasm but also help you tailor your answers to align with their goals.
✨Showcase Your Management Skills
Be ready to discuss your management experience in detail. Prepare examples of how you've inspired and developed teams in previous roles. Highlight specific situations where your leadership made a positive impact on customer service or team performance.
✨Demonstrate Your Passion for Customer Service
Hollywood Bowl Group is all about creating fun experiences for customers. Share stories that illustrate your commitment to exceptional customer service. Think about times when you went above and beyond to ensure a great experience for guests.
✨Prepare for Scenario-Based Questions
Expect questions that assess how you'd handle real-life situations in the centre. Practice responses to scenarios like managing a busy shift or resolving a customer complaint. This will help you demonstrate your problem-solving skills and ability to thrive in a fast-paced environment.
