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For Companies At a Glance
- Tasks: Ensure amusement machines are in top shape and create a fun atmosphere for customers.
- Company: Join the Hollywood Bowl Group, a leader in family entertainment across the UK.
- Benefits: Earn extra pay, enjoy discounts, free game vouchers, and access to training programmes.
- Why this job: Be part of a dynamic team and make every visit memorable for our guests.
- Qualifications: Passion for games, customer service experience, and high energy.
- Other info: Opportunities for career growth and a supportive, inclusive work environment.
The Why…
Join Hollywood Bowl Group as a Gameskeeper, in return you\’ll get:
- the opportunity to earn an extra 50p per hour, paid to you every month
- access to apprenticeship programmes and our in-house management training programmes
- optional pension plan
- additional days holiday with length of service up to five days
- ongoing training and development, with the opportunity to fast track your career
- free game vouchers every month
- 30% discount off food and drink for you and up to five friends
- 50% off food when you are working
- Access to our Team Member Support Programme which includes counselling support, life coaching, computerised cognitive behaviour therapy and Mental Health First Aiders.
- financial long service awards
- a £15 donation to our dedicated charity partner when you complete your induction
- enhanced maternity, paternity, adoption, and shared parental leave benefits
- opportunity to join our healthcare cash plan
The What…
Can you keep ahead of the game? Our Gameskeepers play a starring role in ensuring our customers have an enjoyable and engaging experience. In this role, you will ensure that the amusement machines are in full order, stock is replenished and that the games area and machines are spick and span at all times. You will also interact with our customers while they play and celebrate success!
Within our fast-paced, dynamic world, you will be trained on everything you need to know in the Amusements area. You will be given a thorough induction and ongoing training and development to set you up for success, as well as ongoing development and career opportunities should you wish to take the next step into management.
Your professional and engaging customer service, along with your high energy and infectious enthusiasm will ensure our customers have an enjoyable, excellent value-for-money experience with every visit.
To be a successful, we’ll want to see:
- An interest in games or computers
- Experience in a customer-facing role
- Ability to demonstrate great customer service
- High energy and ability to work in a fast-paced environment
- Ability to use own initiative as well as being a friendly and supportive team player
The Who…
Hollywood Bowl Group has a passion for bringing families and friends together for affordable fun and healthy competition.
Following our listing on the main stock market in 2016 we became Hollywood Bowl Group, seeking out the perfect locations for our bowling and golf centres nationwide. We formed our customer proposition, built on real feedback, and went from strength to strength with our in-centre game technology and online scoring systems.
Now with over 75 centres across the UK and 15 centres in Canada, operating under the Hollywood Bowl, Putt & Play and Splitsville brands, we’re proud to be ambitious market leaders in experiential family entertainment.
We continue to expand our estate and look for profitable opportunities to grow, with an average of three new sites opening each year.
At Hollywood Bowl Group, we value diversity and inclusion, and we’re committed to creating a working environment that promotes equal opportunities. Individual differences and the contributions of all employees are recognised and valued and we believe that a diverse and inclusive workplace makes us a more relevant, more competitive, and more resilient company.
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Amusements Team Member employer: Hollywood Bowl
Contact Detail:
Hollywood Bowl Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Amusements Team Member
✨Tip Number 1
Get to know the company! Before your interview, check out Hollywood Bowl Group's values and culture. This will help you connect with the team and show that you're genuinely interested in being part of their fun environment.
✨Tip Number 2
Practice your customer service skills! Since this role is all about engaging with customers, think of examples from your past experiences where you've gone above and beyond to make someone’s day better. Be ready to share these stories!
✨Tip Number 3
Show off your enthusiasm! When you’re chatting with the team, let your passion for games and customer service shine through. A positive attitude can really set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining the Hollywood Bowl family right from the start.
We think you need these skills to ace Amusements Team Member
Some tips for your application 🫡
Show Your Enthusiasm: When you're writing your application, let your passion for games and customer service shine through! We want to see that high energy and enthusiasm that makes you a perfect fit for our team.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience in customer-facing roles. We love seeing how your skills align with what we’re looking for in a Gameskeeper!
Be Yourself: Don’t be afraid to let your personality come through in your writing. We value individuality and want to know the real you, so share your unique experiences and what makes you excited about this role.
Apply Through Our Website: For the best chance of joining our fun-loving team, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you started on your journey with us!
How to prepare for a job interview at Hollywood Bowl
✨Know Your Games
Brush up on your knowledge of popular games and amusement machines. Being able to chat about your favourite games or share tips with customers can really show your enthusiasm and make you stand out during the interview.
✨Show Off Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think about times when you went above and beyond to help someone, as this will demonstrate your ability to create a fun and engaging atmosphere for customers.
✨Bring the Energy
Hollywood Bowl Group is all about high energy and enthusiasm! During the interview, let your personality shine through. Smile, be upbeat, and show that you’re excited about the opportunity to work in a fast-paced environment.
✨Ask Questions
Don’t forget to prepare some questions to ask at the end of your interview. This shows your interest in the role and the company. You might want to ask about the training programmes or how the team celebrates successes together!
