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- Tasks: Maintain high standards at our centres and ensure smooth operations.
- Company: Join the fun-loving Hollywood Bowl Group, a leader in family entertainment.
- Benefits: Earn extra pay, enjoy discounts, and access training programmes.
- Why this job: Be part of a vibrant team and create memorable experiences for customers.
- Qualifications: Great customer service skills and a proactive attitude.
- Other info: Flexible hours, career growth opportunities, and a supportive work environment.
The predicted salary is between 1040 - 1248 £ per month.
The opportunity to earn an extra 50p per hour, paid to you every month.
Access to apprenticeship programmes and our in-house management training programmes.
Optional pension plan.
Additional days holiday with length of service up to five days.
Ongoing training and development, with the opportunity to fast track your career.
Free game vouchers every month.
30% discount off food and drink for you and up to five friends.
50% off food when you are working.
Access to our Team Member Support Programme which includes counselling support, life coaching, computerised cognitive behaviour therapy and Mental Health First Aiders.
Financial long service awards.
A £15 donation to Barnardo’s when you complete your induction.
Enhanced maternity, paternity, adoption, and shared parental leave benefits.
Opportunity to join our healthcare cash plan.
We need a highly motivated Facilities Team Member who can work alongside our centre team. You’ll need to maintain high standards of our centres and ensure our lanes are in full operation. You’ll also be liaising with both the team and the customers about any faults they experience while at the centre.
Within our fast-paced, dynamic world, you will be trained on everything you need to know. You will be given a thorough induction and ongoing training and development to set you up for success, as well as ongoing development and career opportunities should you wish to take the next step into management.
Your professional and engaging customer service, along with your high energy and infectious enthusiasm will ensure our customers have an enjoyable, excellent value-for-money experience with every visit.
To be a successful Facilities Team Member, we’ll want to see:
- Great customer service, with the ability to communicate at all levels.
- High energy and the ability to work in a fast-paced environment.
- A friendly, supportive, and helpful team player.
- Flexibility with working hours and shift patterns.
- Basic literacy and numeracy skills.
- Being on the ball when it comes to spotting and resolving a problem.
- A proactive approach, maintaining our equipment and centre to the highest standards.
Hollywood Bowl Group has a passion for bringing families and friends together for affordable fun and healthy competition. Following our listing on the main stock market in 2016 we became Hollywood Bowl Group, seeking out the perfect locations for our bowling and golf centres nationwide. We formed our customer proposition, built on real feedback, and went from strength to strength with our in-centre game technology and online scoring systems.
Now with over 75 centres across the UK and 15 centres in Canada, operating under the Hollywood Bowl, Putt & Play and Splitsville brands, we’re proud to be ambitious market leaders in experiential family entertainment. We continue to expand our estate and look for profitable opportunities to grow, with an average of three new sites opening each year.
At Hollywood Bowl Group, we value diversity and inclusion, and we’re committed to creating a working environment that promotes equal opportunities. Individual differences and the contributions of all employees are recognised and valued and we believe that a diverse and inclusive workplace makes us a more relevant, more competitive, and more resilient company.
Facilities Team Member in Yeovil employer: Hollywood Bowl Group
Contact Detail:
Hollywood Bowl Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Facilities Team Member in Yeovil
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Hollywood Bowl Group. Understand their values and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their fun environment.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing an excellent experience for customers, think of examples from your past where you've gone above and beyond. Be ready to share these stories during your chat with us!
✨Tip Number 3
Show off your energy! We’re looking for someone who can keep up in a fast-paced environment. During your interview, let your enthusiasm shine through. A positive attitude can make a huge difference and show us you’re the right fit for our team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team at Hollywood Bowl Group. Let’s get you started on this exciting journey!
We think you need these skills to ace Facilities Team Member in Yeovil
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for the role shine through! We love seeing candidates who are excited about joining our team and contributing to the fun atmosphere at Hollywood Bowl.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with what we’re looking for. Mention your customer service experience and any relevant teamwork examples that showcase your high energy and proactive approach.
Keep It Clear and Concise: We appreciate a straightforward application! Keep your language clear and to the point, making it easy for us to see why you’d be a great fit for the Facilities Team Member role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. We can’t wait to hear from you!
How to prepare for a job interview at Hollywood Bowl Group
✨Know the Company
Before your interview, take some time to research Hollywood Bowl Group. Understand their values, mission, and what makes them unique in the entertainment industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Customer Service Skills
As a Facilities Team Member, excellent customer service is key. Prepare examples from your past experiences where you’ve gone above and beyond for customers. Highlight your ability to communicate well and resolve issues quickly, as this will resonate with the interviewers.
✨Demonstrate Your Energy and Enthusiasm
Hollywood Bowl Group is looking for high-energy individuals. During the interview, let your enthusiasm shine through! Be lively and engaging, and don’t hesitate to express your passion for providing a fun experience for customers. A positive attitude can make a big difference.
✨Prepare for Problem-Solving Questions
Expect questions that assess your problem-solving skills, especially regarding equipment maintenance and customer issues. Think of scenarios where you identified a problem and took proactive steps to resolve it. This will show that you’re on the ball and ready to maintain high standards at the centre.
