At a Glance
- Tasks: Lead a dynamic team, ensuring exceptional customer experiences and smooth operations.
- Company: Join Hollywood Bowl Group, a leader in family entertainment with exciting growth plans.
- Benefits: Earn bonuses, enjoy discounts, and access mental health support and career development.
- Other info: Diverse and inclusive workplace with excellent career growth opportunities.
- Why this job: Be at the heart of fun, inspiring teams while making a real impact on customer journeys.
- Qualifications: Management experience in leisure or hospitality, with a passion for customer service.
The predicted salary is between 28800 - 42000 £ per year.
Are you a highly motivated, engaging manager? Are you looking for an employer that will invest in you and develop your career further? Are you looking for a business that is financially stable and has very exciting growth plans? If so, then look no further!
Why Join Hollywood Bowl Group as an Assistant Manager:
- The opportunity to earn an extra £1 per hour, paid to you every month, as part of our monthly bonus scheme
- The opportunity to earn a centre outperformance bonus
- A 40-hour contract, plus additional pay for any extra shifts you work
- 50% off food when you are working
- Optional pension plan
- 28 days holiday & additional days holiday with length of service
- Access to our in-house Centre Manager in Training programme and apprenticeships
- Free games vouchers every month
- 30% discount off food and drink for you and up to five friends
- Access to our Team Member Support Programme which includes counselling support, life coaching, computerised cognitive behaviour therapy and Mental Health First Aiders.
- The opportunity to join our healthcare cash plan
- Financial long service awards
- A £15 donation to our dedicated charity partner when you complete your induction
- Enhanced maternity, paternity, adoption, and shared parental leave benefits
What You Will Do:
When joining Hollywood Bowl Group as an Assistant Manager, you will receive a thorough induction, to set you up for success and make sure you are fully trained across all areas of the busy centre, including the lanes, the bar and diner, and the amusements area. Within our fast-paced, dynamic world, you will be at the very centre of the Hollywood Bowl experience, to support the effective operation of the business, injecting fun and positivity into the team and enhancing the customer journey. The role is varied and exciting; your responsibilities will range from coaching and mentoring the team, and running an exceptional operation, front-of-house, to supporting the General Manager back-of-house in delivering on centre goals and financial targets. You will be responsible for guaranteeing that your centre has the best standards and service in the industry to ensure the centre is a safe and fun environment for our customers.
To be successful you will have:
- Management experience, ideally within the leisure, hospitality, or retail industry
- A passion for customer service
- Evidence of inspiring and developing large teams
- A willingness to work nights and weekends
- Desire for success
About Hollywood Bowl Group:
Hollywood Bowl Group has a passion for bringing families and friends together for affordable fun and healthy competition. Following our listing on the main stock market in 2016 we became Hollywood Bowl Group, seeking out the perfect locations for our bowling and golf centres nationwide. We formed our customer proposition, built on real feedback, and went from strength to strength with our in-centre game technology and online scoring systems. Now with over 75 centres across the UK and 15 centres in Canada, operating under the Hollywood Bowl, Putt & Play and Splitsville brands, we’re proud to be ambitious market leaders in experiential family entertainment. We continue to expand our estate and look for profitable opportunities to grow, with an average of three new sites opening each year. At Hollywood Bowl Group, we value diversity and inclusion, and we’re committed to creating a working environment that promotes equal opportunities. Individual differences and the contributions of all employees are recognised and valued and we believe that a diverse and inclusive workplace makes us a more relevant, more competitive, and more resilient company.
Assistant Manager - Wolverhampton employer: Hollywood Bowl Group
Hollywood Bowl Group is an exceptional employer that prioritises the growth and development of its employees, offering a comprehensive induction programme and access to various training opportunities, including the Centre Manager in Training programme. With a vibrant work culture that emphasises fun, teamwork, and customer service excellence, employees enjoy competitive benefits such as monthly bonuses, generous discounts, and a supportive Team Member Support Programme. Located in Wolverhampton, this role not only provides a stable career path within a rapidly expanding company but also fosters a diverse and inclusive environment where every team member's contributions are valued.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager - Wolverhampton
✨Tip Number 1
Get to know the company! Research Hollywood Bowl Group and understand their values, culture, and what makes them tick. This will help you tailor your approach and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions and scenarios related to management and customer service. Think about how you can demonstrate your experience and passion for creating a fun environment for customers.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Hollywood Bowl family. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace Assistant Manager - Wolverhampton
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see how much you love customer service and managing teams. Share specific examples that highlight your passion and experience in the leisure or hospitality industry.
Tailor Your CV:Make sure your CV is tailored to the Assistant Manager role. Highlight relevant management experience and any achievements that demonstrate your ability to inspire and develop teams. We’re looking for evidence of your success, so don’t hold back!
Be Authentic:We value authenticity, so be yourself in your application. Use a friendly tone and don’t be afraid to show your personality. This helps us get a sense of who you are and how you might fit into our fun and dynamic team.
Apply Through Our Website:For the best chance of success, make sure to apply through our website. It’s super easy and ensures your application goes directly to us. Plus, you’ll find all the info you need about the role and our company there!
How to prepare for a job interview at Hollywood Bowl Group
✨Know the Company Inside Out
Before your interview, take some time to research Hollywood Bowl Group. Understand their values, mission, and recent developments. This will not only show your enthusiasm but also help you tailor your answers to align with their goals.
✨Showcase Your Management Skills
Prepare specific examples from your past experience that highlight your management style and how you've successfully led teams. Think about times when you inspired or developed team members, as this is crucial for the Assistant Manager role.
✨Emphasise Customer Service Passion
Since the role revolves around enhancing the customer journey, be ready to discuss your passion for customer service. Share stories that demonstrate how you've gone above and beyond to ensure a great experience for customers in previous roles.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions prepared that show your interest in the role and the company. Ask about their growth plans or how they support employee development. This shows you're serious about your future with them.
