Assistant Manager - Watford

Assistant Manager - Watford

Watford Full-Time 30000 - 42000 £ / year (est.) No home office possible
Hollywood Bowl Group

At a Glance

  • Tasks: Lead a dynamic team, ensuring exceptional customer experiences and smooth operations.
  • Company: Join Hollywood Bowl Group, a leader in family entertainment with exciting growth plans.
  • Benefits: Earn bonuses, enjoy 50% off food, and access mental health support.
  • Why this job: Be at the heart of fun, inspiring teams while developing your career.
  • Qualifications: Management experience in leisure or hospitality and a passion for customer service.
  • Other info: Diverse and inclusive workplace with excellent career growth opportunities.

The predicted salary is between 30000 - 42000 £ per year.

Are you a highly motivated, engaging manager? Are you looking for an employer that will invest in you and develop your career further? Are you looking for a business that is financially stable and has very exciting growth plans? If so, then look no further!

Why Join Hollywood Bowl Group as an Assistant Manager:

  • The opportunity to earn an extra £1 per hour, paid to you every month, as part of our monthly bonus scheme
  • The opportunity to earn a centre outperformance bonus
  • A 40-hour contract, plus additional pay for any extra shifts you work
  • 50% off food when you are working
  • Optional pension plan
  • 28 days holiday & additional days holiday with length of service
  • Access to our in-house Centre Manager in Training programme and apprenticeships
  • Free games vouchers every month
  • 30% discount off food and drink for you and up to five friends
  • Access to our Team Member Support Programme which includes counselling support, life coaching, computerised cognitive behaviour therapy and Mental Health First Aiders.
  • The opportunity to join our healthcare cash plan
  • Financial long service awards
  • A £15 donation to our dedicated charity partner when you complete your induction
  • Enhanced maternity, paternity, adoption, and shared parental leave benefits

What You Will Do:

When joining Hollywood Bowl Group as an Assistant Manager, you will receive a thorough induction, to set you up for success and make sure you are fully trained across all areas of the busy centre, including the lanes, the bar and diner, and the amusements area. Within our fast-paced, dynamic world, you will be at the very centre of the Hollywood Bowl experience, to support the effective operation of the business, injecting fun and positivity into the team and enhancing the customer journey. The role is varied and exciting; your responsibilities will range from coaching and mentoring the team, and running an exceptional operation, front-of-house, to supporting the General Manager back-of-house in delivering on centre goals and financial targets. You will be responsible for guaranteeing that your centre has the best standards and service in the industry to ensure the centre is a safe and fun environment for our customers.

To be successful you will have:

  • Management experience, ideally within the leisure, hospitality, or retail industry
  • A passion for customer service
  • Evidence of inspiring and developing large teams
  • A willingness to work nights and weekends
  • Desire for success

About Hollywood Bowl Group:

Hollywood Bowl Group has a passion for bringing families and friends together for affordable fun and healthy competition. Following our listing on the main stock market in 2016 we became Hollywood Bowl Group, seeking out the perfect locations for our bowling and golf centres nationwide. We formed our customer proposition, built on real feedback, and went from strength to strength with our in-centre game technology and online scoring systems. Now with over 75 centres across the UK and 15 centres in Canada, operating under the Hollywood Bowl, Putt & Play and Splitsville brands, we’re proud to be ambitious market leaders in experiential family entertainment. We continue to expand our estate and look for profitable opportunities to grow, with an average of three new sites opening each year. At Hollywood Bowl Group, we value diversity and inclusion, and we’re committed to creating a working environment that promotes equal opportunities. Individual differences and the contributions of all employees are recognised and valued and we believe that a diverse and inclusive workplace makes us a more relevant, more competitive, and more resilient company.

Assistant Manager - Watford employer: Hollywood Bowl Group

Hollywood Bowl Group is an exceptional employer that prioritises the growth and development of its employees, offering a comprehensive induction and access to in-house training programmes. With a vibrant work culture that fosters teamwork and positivity, employees enjoy competitive benefits including bonuses, generous discounts, and a supportive environment focused on mental health and well-being. Located in Watford, this role as Assistant Manager not only promises a rewarding career path but also the chance to be part of a dynamic team dedicated to delivering unforgettable experiences for customers.
Hollywood Bowl Group

Contact Detail:

Hollywood Bowl Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Assistant Manager - Watford

✨Tip Number 1

Get to know the company! Research Hollywood Bowl Group and understand their values, culture, and what makes them tick. This will help you tailor your approach and show that you're genuinely interested in being part of their team.

✨Tip Number 2

Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!

✨Tip Number 3

Prepare for the interview by practising common questions and scenarios related to management and customer service. Think about your past experiences and how they align with the role of Assistant Manager at Hollywood Bowl Group.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Hollywood Bowl family!

We think you need these skills to ace Assistant Manager - Watford

Management Experience
Customer Service
Team Coaching and Mentoring
Operational Management
Financial Target Achievement
Attention to Detail
Communication Skills
Adaptability
Problem-Solving Skills
Ability to Work Flexible Hours
Passion for Team Development
Positive Attitude
Experience in Leisure, Hospitality, or Retail Industry

Some tips for your application 🫡

Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see your passion for customer service and how you can bring that energy to our team.

Tailor Your CV: Make sure your CV is tailored to the Assistant Manager position. Highlight your management experience in leisure, hospitality, or retail, and showcase any achievements that demonstrate your ability to inspire and develop teams.

Be Authentic: We love authenticity! Don’t be afraid to show your personality in your application. Share your unique experiences and how they’ve shaped you as a manager. We’re looking for someone who can inject fun and positivity into our centres!

Apply Through Our Website: For the best chance of success, apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!

How to prepare for a job interview at Hollywood Bowl Group

✨Know the Company Inside Out

Before your interview, take some time to research Hollywood Bowl Group. Understand their values, mission, and recent developments. This will not only show your genuine interest but also help you align your answers with what they’re looking for.

✨Showcase Your Management Skills

As an Assistant Manager, you'll need to demonstrate your management experience. Prepare specific examples of how you've inspired and developed teams in the past. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.

✨Emphasise Customer Service Passion

Hollywood Bowl Group is all about providing a fun and engaging customer experience. Be ready to discuss your passion for customer service and share stories that highlight your ability to enhance the customer journey. This will resonate well with the interviewers.

✨Prepare Questions to Ask

Interviews are a two-way street! Prepare thoughtful questions about the role, team dynamics, and growth opportunities within the company. This shows that you’re not just interested in the job, but also in how you can contribute to their exciting growth plans.

Assistant Manager - Watford
Hollywood Bowl Group
Location: Watford

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