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For Companies At a Glance
- Tasks: Deliver amazing customer service and create fun experiences for guests.
- Company: Join the Hollywood Bowl Group, a leader in family entertainment.
- Benefits: Earn extra pay, enjoy discounts, and access training programmes.
- Why this job: Be part of a vibrant team and make lasting memories for customers.
- Qualifications: High energy, great communication skills, and a friendly attitude.
- Other info: Flexible shifts and opportunities for career growth in a fun environment.
The predicted salary is between 20000 - 25000 £ per year.
Responsibilities
- Great customer service, with the ability to communicate at all levels
- High energy and the ability to work in a fast-paced environment
- A friendly, supportive and helpful team player
- Flexibility with working hours and shift patterns
- Basic literacy and numeracy skills
About Hollywood Bowl Group
Hollywood Bowl Group has a passion for bringing families and friends together for affordable fun and healthy competition. Following our listing on the main stock market in 2016 we became Hollywood Bowl Group, seeking out the perfect locations for our bowling and golf centres nationwide. We formed our customer proposition, built on real feedback, and went from strength to strength with our in-centre game technology and online scoring systems. Now with over 75 centres across the UK and 15 centres in Canada, operating under the Hollywood Bowl, Putt & Play and Splitsville brands, we are proud to be ambitious market leaders in experiential family entertainment. We continue to expand our estate and look for profitable opportunities to grow, with an average of three new sites opening each year. At Hollywood Bowl Group, we value diversity and inclusion, and we are committed to creating a working environment that promotes equal opportunities. Individual differences and the contributions of all employees are recognised and valued and we believe that a diverse and inclusive workplace makes us a more relevant, more competitive, and more resilient company.
Benefits
- The opportunity to earn an extra 50p per hour, paid to you every month
- Access to apprenticeship programmes and our in-house management training programmes
- Optional pension plan
- Additional days holiday with length of service up to five days
- Ongoing training and development, with the opportunity to fast track your career
- Free game vouchers every month
- 30% discount off food and drink for you and up to five friends
- 50% off food when you are working
- Access to our Team Member Support Programme which includes counselling support, life coaching, computerised cognitive behaviour therapy and Mental Health First Aiders
- Financial long service awards
- A £15 donation to our dedicated charity partner when you complete your induction
- Enhanced maternity, paternity, adoption, and shared parental leave benefits
- Opportunity to join our healthcare cash plan
Shift Patterns
- Weekday AM shifts are typically 09.00 - 17.00
- Weekday PM shifts are typically 17.00 - 00.00
- Weekend AM shifts are typically 09.00 - 18.00
- Weekend PM shifts are typically 16.00 - 01.00
Opening times and shift patterns will vary from centre to centre, your centre opening hours can be found online, and shift patterns will be confirmed at interview. Team Members under the age of 18 may be expected to work up until midnight, but no later.
Team Member - Uxbridge employer: Hollywood Bowl Group
Contact Detail:
Hollywood Bowl Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member - Uxbridge
✨Tip Number 1
Get to know the Hollywood Bowl vibe! Visit a centre, soak in the atmosphere, and chat with team members. This will help you understand what makes them tick and give you some great talking points for your interview.
✨Tip Number 2
Show off your customer service skills! Think of examples where you've gone above and beyond for customers. We love a friendly face, so be sure to highlight your ability to connect with people during your interview.
✨Tip Number 3
Flexibility is key! Be ready to discuss your availability and how you can adapt to different shift patterns. We appreciate team players who can jump in wherever needed, so let that shine through!
✨Tip Number 4
Apply through our website! It’s the best way to get noticed. Plus, it shows you're genuinely interested in joining the Hollywood Bowl family. Don’t forget to follow up after applying; a little nudge can go a long way!
We think you need these skills to ace Team Member - Uxbridge
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your experience in providing great customer service. We love team members who can communicate well and create a friendly atmosphere, so share any relevant examples from your past roles!
Be Energetic and Flexible: We’re all about that high-energy vibe! In your application, let us know how you thrive in fast-paced environments and your flexibility with working hours. It’ll show us you’re ready for the fun!
Team Player Vibes: We value supportive and helpful team players. Mention any experiences where you’ve worked collaboratively with others to achieve a common goal. It’s all about creating lasting memories together!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to see your application and get you on board. We can’t wait to hear from you!
How to prepare for a job interview at Hollywood Bowl Group
✨Show Off Your Customer Service Skills
Since great customer service is key for this role, think of specific examples where you've gone above and beyond for a customer. Be ready to share these stories during the interview to demonstrate your ability to communicate effectively at all levels.
✨Bring the Energy!
Hollywood Bowl Group thrives in a fast-paced environment, so it's important to convey your high energy during the interview. Practice speaking enthusiastically about your experiences and how you handle busy situations to show that you can keep up with the pace.
✨Be a Team Player
This role requires a friendly and supportive attitude, so be prepared to discuss how you work well in a team. Share examples of how you've collaborated with others in previous jobs or projects, highlighting your flexibility and willingness to help out.
✨Know Your Availability
Flexibility with working hours is crucial, so make sure you're clear about your availability. Before the interview, check the shift patterns and be ready to discuss how you can fit into their schedule, showing that you're adaptable and committed to the role.