Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Join us as a Team Member, welcoming customers and ensuring they have a fantastic experience.
- Company: Hollywood Bowl Group is a leader in family entertainment with over 75 centres across the UK.
- Benefits: Earn up to £12.71 per hour, enjoy free game vouchers, and get discounts on food and drinks.
- Why this job: Be part of a fun team, develop your skills, and create lasting memories for customers.
- Qualifications: We seek energetic team players with great customer service skills and flexibility in hours.
- Other info: Weekend shifts available, with opportunities for training and career development.
Are you looking for a fun and fast paced environment to work in, with great benefits?
Could you help us create lasting memories for our customers by providing outstanding customer service?
If so, then look no further!
The Why…
Join Hollywood Bowl Group as a Team Member, in return you\’ll get:
- The opportunity to earn an extra 50p per hour, paid to you every month
- Access to apprenticeship programmes and our in-house management training programmes
- Optional pension plan
- Additional days holiday with length of service up to five days
- Ongoing training and development, with the opportunity to fast track your career
- Free game vouchers every month
- 30% discount off food and drink for you and up to five friends
- 50% off food when you are working
- Access to our Team Member Support Programme which includes counselling support, life coaching, computerised cognitive behaviour therapy and Mental Health First Aiders.
- Financial long service awards
- A £15 donation to our dedicated charity partner when you complete your induction
- Enhanced maternity, paternity, adoption, and shared parental leave benefits
- Opportunity to join our healthcare cash plan
The What…
As a Team Member for Hollywood Bowl Group, you will be at the very centre of the customer’s journey!
No two shifts are the same, you may be welcoming customers at reception, hosting parties on the lanes or serving food & drink from our bar and diner. Your professional and engaging customer service, along with your high energy and infectious enthusiasm will ensure our customers have an enjoyable, excellent value-for-money experience with every visit.
Within our fast-paced, dynamic world, Team Members are trained across all key areas of the centre, so you\’ll be able to provide support and add value at every stage of the customer journey. You may be required to work in the Kitchen.
Opening Hours and Shift Patterns
Our centres are typically open seven days a week, from 9am to midnight. This role is based on working during the weekend (Friday – Sunday).
Within the leisure industry, our busiest times are evenings, weekends, and public school holidays, which tends to be when we require availability from Team Member applicants.
Here is an overview of the typical shift patterns we have in centre, from Friday to Sunday.
- Weekend AM shifts are typically 09.00 – 18.00
- Weekend PM shifts are typically 16.00 – 01.00
Opening times and shift patterns will vary from centre to centre, your centre opening hours can be found online, and shift patterns will be confirmed at interview. Team Members under the age of 18 may be expected to work up until midnight, but no later.
You will be given a thorough induction and ongoing training and development to set you up for success, as well as ongoing development and career opportunities, including access to apprenticeship programmes and our in-house management training programmes, should you wish to take the next step in your career.
To be a successful Team Member, we’ll want to see:
- Great customer service, with the ability to communicate at all levels
- High energy and the ability to work in a fast-paced environment
- A friendly, supportive and helpful team player
- Flexibility with working hours and shift patterns
- Basic literacy and numeracy skills
The Who…
Hollywood Bowl Group has a passion for bringing families and friends together for affordable fun and healthy competition.
Following our listing on the main stock market in 2016 we became Hollywood Bowl Group, seeking out the perfect locations for our bowling and golf centres nationwide. We formed our customer proposition, built on real feedback, and went from strength to strength with our in-centre game technology and online scoring systems.
Now with over 75 centres across the UK and 15 centres in Canada, operating under the Hollywood Bowl, Putt & Play and Splitsville brands, we’re proud to be ambitious market leaders in experiential family entertainment.
We continue to expand our estate and look for profitable opportunities to grow, with an average of three new sites opening each year.
At Hollywood Bowl Group, we value diversity and inclusion, and we’re committed to creating a working environment that promotes equal opportunities. Individual differences and the contributions of all employees are recognised and valued and we believe that a diverse and inclusive workplace makes us a more relevant, more competitive, and more resilient company.
#J-18808-Ljbffr
Team Member - Weekend employer: Hollywood Bowl Group
Contact Detail:
Hollywood Bowl Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member - Weekend
✨Tip Number 1
Familiarise yourself with Hollywood Bowl Group's values and culture. Understanding what they stand for will help you align your responses during the interview, showcasing that you're a great fit for their team.
✨Tip Number 2
Prepare to demonstrate your customer service skills in a practical way. Think of examples from past experiences where you've gone above and beyond for customers, as this role heavily focuses on creating memorable experiences.
✨Tip Number 3
Show your enthusiasm for the role by engaging with the company’s social media. Comment on their posts or share your excitement about the job; this can help you stand out as a passionate candidate.
✨Tip Number 4
Be ready to discuss your flexibility with hours and shifts. Since the role requires weekend availability, emphasising your willingness to work during these times will demonstrate your commitment to the position.
We think you need these skills to ace Team Member - Weekend
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Hollywood Bowl Group is looking for in a Team Member. Pay attention to the required skills and responsibilities, as this will help you tailor your application.
Highlight Relevant Experience: When writing your CV and cover letter, emphasise any previous customer service experience or roles that demonstrate your ability to work in a fast-paced environment. Use specific examples to showcase your skills.
Show Enthusiasm: In your application, convey your passion for providing excellent customer service and your excitement about working in a fun environment. This can set you apart from other candidates.
Proofread Your Application: Before submitting your application, make sure to proofread it for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism.
How to prepare for a job interview at Hollywood Bowl Group
✨Show Your Enthusiasm
Hollywood Bowl Group thrives on energy and fun, so make sure to express your enthusiasm for the role. Share why you love working in a fast-paced environment and how you can contribute to creating memorable experiences for customers.
✨Highlight Customer Service Skills
Since the role focuses heavily on customer interaction, be prepared to discuss your previous experiences in customer service. Provide specific examples of how you've gone above and beyond to ensure customer satisfaction.
✨Demonstrate Team Spirit
As a Team Member, you'll need to work closely with others. Talk about your ability to collaborate and support your teammates. Mention any past experiences where teamwork led to success, especially in busy environments.
✨Be Flexible and Adaptable
With varying shift patterns and responsibilities, it's important to show that you're flexible. Discuss your willingness to adapt to different roles, whether it's serving food, hosting parties, or working in the kitchen.
