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For Companies At a Glance
- Tasks: Deliver outstanding customer service and create memorable experiences for guests.
- Company: Join the Hollywood Bowl Group, a leader in family entertainment with over 75 centres across the UK.
- Benefits: Earn extra pay, enjoy discounts, and access training programmes for career growth.
- Why this job: Be part of a fun, fast-paced environment where your contributions truly matter.
- Qualifications: Great communication skills and a friendly, energetic attitude are essential.
- Other info: Flexible shifts and opportunities for personal development await you!
The predicted salary is between 11 - 13 £ per hour.
Qualifications
- Great customer service, with the ability to communicate at all levels
- High energy and the ability to work in a fast-paced environment
- A friendly, supportive and helpful team player
- Flexibility with working hours and shift patterns
- Basic literacy and numeracy skills
Who we are
Hollywood Bowl Group has a passion for bringing families and friends together for affordable fun and healthy competition. Following our listing on the main stock market in 2016 we became Hollywood Bowl Group, seeking out the perfect locations for our bowling and golf centres nationwide. We formed our customer proposition, built on real feedback, and went from strength to strength with our in‑centre game technology and online scoring systems. Now with over 75 centres across the UK and 15 centres in Canada, operating under the Hollywood Bowl, Putt & Play and Splitsville brands, we’re proud to be ambitious market leaders in experiential family entertainment. We continue to expand our estate and look for profitable opportunities to grow, with an average of three new sites opening each year. At Hollywood Bowl Group, we value diversity and inclusion, and we’re committed to creating a working environment that promotes equal opportunities. Individual differences and the contributions of all employees are recognised and valued and we believe that a diverse and inclusive workplace makes us a more relevant, more competitive, and more resilient company.
Why join us
Are you looking for a fun and fast paced environment to work in, with great benefits? Could you help us create lasting memories for our customers by providing outstanding customer service? If so, then look no further! Join Hollywood Bowl Group as a Team Member.
In return you’ll get:
- The opportunity to earn an extra 50p per hour, paid to you every month
- Access to apprenticeship programmes and our in‑house management training programmes
- Optional pension plan
- Additional days holiday with length of service up to five days
- Ongoing training and development, with the opportunity to fast track your career
- Free game vouchers every month
- 30% discount off food and drink for you and up to five friends
- 50% off food when you are working
- Access to our Team Member Support Programme which includes counselling support, life coaching, computerised cognitive behaviour therapy and Mental Health First Aiders.
- Financial long service awards
- A £15 donation to our dedicated charity partner when you complete your induction
- Enhanced maternity, paternity, adoption, and shared parental leave benefits
- Opportunity to join our healthcare cash plan
Shift patterns
- Weekday AM shifts are typically 09:00 - 17:00
- Weekday PM shifts are typically 17:00 - 00:00
- Weekend AM shifts are typically 09:00 - 18:00
- Weekend PM shifts are typically 16:00 - 01:00
Opening times and shift patterns will vary from centre to centre, your centre opening hours can be found online, and shift patterns will be confirmed at interview. Team Members under the age of 18 may be expected to work up until midnight, but no later.
Team Member - Milton Keynes employer: Hollywood Bowl Group
Contact Detail:
Hollywood Bowl Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member - Milton Keynes
✨Tip Number 1
Get to know the Hollywood Bowl vibe! Visit a centre, soak in the atmosphere, and chat with team members. This will help you understand what makes us tick and give you some great talking points during your interview.
✨Tip Number 2
Show off your customer service skills! Think of examples where you've gone above and beyond for customers. We love team players who can create lasting memories for our guests, so be ready to share your stories.
✨Tip Number 3
Flexibility is key! Be open about your availability and willingness to work different shifts. We appreciate team members who can adapt to our fast-paced environment and help us keep the fun rolling.
✨Tip Number 4
Apply through our website! It’s the best way to get noticed. Make sure your application reflects your personality and enthusiasm for the role. We’re excited to see how you can contribute to our team!
We think you need these skills to ace Team Member - Milton Keynes
Some tips for your application 🫡
Show Off Your Customer Service Skills: We want to see how you shine in customer service! Make sure to highlight any experience you have in this area, and don’t forget to mention your ability to communicate with all sorts of people. It’s all about creating those lasting memories for our customers!
Bring the Energy: This role is all about high energy and a fast-paced environment. So, when you're writing your application, let us know how you thrive in busy situations. Share examples that show off your enthusiasm and ability to keep things moving!
Team Player Vibes: We’re looking for friendly and supportive team players. In your application, talk about your experiences working in teams and how you contribute to a positive atmosphere. We love hearing about how you help others succeed!
Flexibility is Key: With various shift patterns, flexibility is super important. Make sure to mention your availability and willingness to adapt to different working hours. This shows us you’re ready to jump in wherever needed!
How to prepare for a job interview at Hollywood Bowl Group
✨Show Off Your Customer Service Skills
Make sure to highlight your experience in customer service during the interview. Think of specific examples where you went above and beyond for a customer, as this will resonate well with Hollywood Bowl Group's focus on outstanding service.
✨Bring the Energy!
Since the role requires high energy in a fast-paced environment, be sure to convey your enthusiasm. A positive attitude can be infectious, so let your personality shine through and show that you're ready to contribute to a fun atmosphere.
✨Be a Team Player
Hollywood Bowl Group values teamwork, so prepare to discuss how you've collaborated with others in previous roles. Share stories that demonstrate your supportive nature and how you’ve helped your team succeed.
✨Flexibility is Key
With varying shift patterns, it's important to express your flexibility regarding working hours. Be honest about your availability and show that you're willing to adapt to meet the needs of the team and the business.