At a Glance
- Tasks: Create unforgettable experiences for guests while providing exceptional service and support.
- Company: Join Splitsville, Canada's top family entertainment centre with a vibrant atmosphere.
- Benefits: Enjoy 50% off food, $1 bowling, and mental health support.
- Other info: Flexible hours and opportunities for growth in a diverse workplace.
- Why this job: Work in a fun, fast-paced environment and develop your career with ongoing training.
- Qualifications: Passion for guest service, friendly attitude, and excellent communication skills.
The predicted salary is between 11.7 - 14.3 £ per hour.
Team Member - Lane Host - Richmond Are you looking for a fun and fast paced working environment?
Could you help us create lasting memories for our guests by providing an outstanding guest experience?
If so, then look no further!
The Why Join Splitsville as a Team Member and in return you'll get: 50% off food when you are working $1 bowling Ongoing training and development, with the opportunity to fast track your career Access to our in-house management training programs Mental health support benefits The What A Team Member at Splitsville is a dynamic role which means you may be required to work in multiple departments, but if you have a passion for a particular area, we’d like to hear from you!
Provide friendly and exceptional guest service at all times.
Assist guests with setting up their bowling experience.
Answer the phone and handles guest inquiries.
Prepare great tasting food adhering to all recipes and specifications.
Be aware of all promotions, specials, and current pricing.
Ensure ongoing guest satisfaction by checking in after delivery of food, maintaining drink levels, removing clutter, pre bussing as necessary and responding to guest needs in a timely manner.
Answer and fix any lane stop calls in a timely and efficient manner while recording FPS.
Restock and prepare supplies for shift change and or close.
Maintain record of daily operations as required with communication book and checklists.
Ensure work areas remain clean, empty trash and spot sweeps whenever floor needs it, or when requested by a manager; Exceed Splitsville’s cleanliness standards.
Adhere to all company policies and procedures including all health and safety policies and procedures.
Be polite and courteous with guests and fellow team members.
Communicate with shift leaders and managers.
Other duties as required.
To be successful you will have: A passion for guest service Love to bowl Friendly, energetic, positive attitude Excellent communication and interpersonal skills Be a team player The ability to multitask; stays calm under pressure.
Flexible schedule (available days, nights, weekends, holidays) The Who Splitsville Entertainment is Canada’s premier family entertainment centre!
Our modern facilities combine state-of-the-art 10 pin bowling, high-quality casual dining, arcades, laser tag, and other entertainment options to make your visit a one-of-a-kind experience.
At Splitsville we value diversity and inclusion, and we’re committed to creating a working environment that promotes equal opportunities.
Individual differences and the contributions of all employees are recognised and valued and we believe that a diverse and inclusive workplace makes us a more relevant, more competitive, and more resilient company.
If you think you have what it takes and would enjoy working in a fun, friendly, fast-paced environment - we would like to hear from you!
Apply today!
To keep your job search safe and simple, we’d like to share a quick note about how we hire.
All applications are submitted only through our official career site ( You may also see our job ads on Indeed and Linked In - those listings will always link back to our career site for the actual application process.
We do not use application forms on any other websites or job application portals.
This helps protect candidates from fraudulent job ads and fake application sites.
If you ever come across a posting that asks you to apply elsewhere, please treat it with caution—it isn’t associated with us.41bf1e1f-b16b-4260-a40a-17c77a06fd15
Team Member - Lane Host - Richmond in London employer: Hollywood Bowl Group
Hollywood Bowl Group is an excellent employer, offering a vibrant and dynamic work environment in Harrow, where you can thrive while creating memorable experiences for customers. With competitive pay, extensive training and development opportunities, and a strong focus on employee well-being, including mental health support and generous benefits, we ensure that our Team Members feel valued and empowered to grow their careers. Join us and be part of a diverse team that celebrates individuality and fosters a culture of inclusivity.
StudySmarter Expert Advice🤫
We think this is how you could land Team Member - Lane Host - Richmond in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Hollywood Bowl Group. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Hollywood Bowl Group
Don't be shy about reaching out to Hollywood Bowl Group directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Team Member - Lane Host - Richmond in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Hollywood Bowl Group and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Hollywood Bowl Group
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
