General Manager in London

General Manager in London

London Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a vibrant team and drive the success of our busy entertainment centre.
  • Company: Join Hollywood Bowl Group, a leader in family fun and entertainment.
  • Benefits: Enjoy performance bonuses, discounts, free games, and ongoing training.
  • Why this job: Shape the future of entertainment while making a real impact.
  • Qualifications: Experience in management within leisure or hospitality, with a passion for people.
  • Other info: Dynamic environment with opportunities for career growth and development.

The predicted salary is between 36000 - 60000 £ per year.

The Why... Are you a motivational General Manager looking for a highly autonomous role, with the power to really shape and influence the business? Are you looking for an employer that will heavily invest in you, and provide copious opportunities to develop your career further? Are you looking for a business that is financially stable and has very exciting growth plans? If so, then look no further!

In return you’ll get:

  • Performance bonus: 15% of annual base pay, paid quarterly
  • Outperformance bonus: Up to 15% of your centre's outperformance, paid annually (Average bonus FY23 was £40,000!)
  • Access to our Electric Vehicle scheme
  • 50% off food when you are working
  • Optional pension plan
  • Earn additional days holiday with length of service up to five days
  • Ongoing training and development
  • Free games vouchers every month
  • 30% discount off food and drink for you and up to five friends
  • Access to our Team Member Support Programme which includes counselling support, life coaching, computerised cognitive behaviour therapy and Mental Health First Aiders.
  • Opportunity to join our healthcare cash plan
  • Financial long service awards
  • A £15 donation to our dedicated charity partner when you complete your induction
  • Enhanced maternity, paternity, adoption, and shared parental leave benefits

The What... As a General Manager for Hollywood Bowl Group, you will be responsible for running one of our busy centres. You will create a safe, fun, and vibrant environment for your team and customers. You will enjoy the freedom to make a real impact driving the financial and commercial performance of your business, across all four revenue streams; the bar, diner, amusements and bowling. You will be fully accountable for delivering all areas of your budget and KPIs, driving the profit performance of your centre and have the opportunity to share in the success.

Within our fast-paced, dynamic world, General Managers coach, lead, motivate and inspire team to deliver outstanding service that delights our customers and keeps them coming back for more.

To be successful, you should have:

  • Experience as a hands-on General Manager ideally within the leisure, hospitality, or retail industry
  • Experience managing a budget size of at least £1m
  • A relentless approach to delivering the best operational standards in the industry
  • Evidence of optimising sales and performance of a business unit
  • A passion for people, with evidence of coaching, developing, and progressing your team
  • An empathetic and compassionate approach
  • Resilience, flexibility, and adaptability, to fit in with our fast-paced environment
  • Willingness to work nights and weekends

The Who... Hollywood Bowl Group has a passion for bringing families and friends together for affordable fun and healthy competition. Following our listing on the main stock market in 2016 we became Hollywood Bowl Group, seeking out the perfect locations for our bowling and golf centres nationwide. We formed our customer proposition, built on real feedback, and went from strength to strength with our in-centre game technology and online scoring systems. Now with over 75 centres across the UK and 15 centres in Canada, operating under the Hollywood Bowl, Putt & Play and Splitsville brands, we’re proud to be ambitious market leaders in experiential family entertainment. We continue to expand our estate and look for profitable opportunities to grow, with an average of three new sites opening each year. At Hollywood Bowl Group, we value diversity and inclusion, and we’re committed to creating a working environment that promotes equal opportunities. Individual differences and the contributions of all employees are recognised and valued and we believe that a diverse and inclusive workplace makes us a more relevant, more competitive, and more resilient company.

General Manager in London employer: Hollywood Bowl Group

Hollywood Bowl Group is an exceptional employer that prioritises the growth and development of its General Managers, offering a highly autonomous role with significant influence over business operations. With a vibrant work culture that values diversity and inclusion, employees benefit from competitive performance bonuses, ongoing training, and a supportive environment that fosters personal and professional growth. Located in a dynamic industry, this role provides the opportunity to lead a passionate team while enjoying unique perks such as discounts, free games, and a commitment to employee well-being.
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Contact Detail:

Hollywood Bowl Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land General Manager in London

✨Tip Number 1

Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even hit up social media platforms like LinkedIn. The more people you know, the better your chances of landing that General Manager role!

✨Tip Number 2

Show off your personality! When you get to the interview stage, let your passion for people and leadership shine through. Share stories about how you've motivated teams and improved performance. Remember, they want someone who can inspire others!

✨Tip Number 3

Do your homework! Research Hollywood Bowl Group and understand their values, culture, and growth plans. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining Hollywood Bowl Group and ready to take on the challenge of being a General Manager!

We think you need these skills to ace General Manager in London

Budget Management
Operational Standards
Sales Optimisation
Team Coaching
People Development
Empathy
Resilience
Flexibility
Adaptability
Leadership
Customer Service Excellence
Performance Management
Strategic Planning
Financial Acumen

Some tips for your application 🫡

Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see your passion for leading teams and creating a vibrant environment. Share specific examples of how you've motivated others in previous roles.

Be Specific About Your Experience: Make sure to highlight your relevant experience as a General Manager, especially in the leisure or hospitality sectors. We love details, so mention the size of budgets you've managed and any impressive results you've achieved!

Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to reflect the skills and qualities we’re looking for. Use keywords from the job description to show that you understand what we value at Hollywood Bowl Group.

Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll be able to showcase your application in the best light. Plus, we can’t wait to hear from you!

How to prepare for a job interview at Hollywood Bowl Group

✨Know Your Numbers

As a General Manager, you'll be responsible for managing a budget of at least £1m. Brush up on your financial acumen and be ready to discuss how you've optimised sales and performance in previous roles. Bring specific examples of how you’ve driven profit and met KPIs.

✨Showcase Your Leadership Style

This role requires a hands-on approach to coaching and motivating your team. Prepare to share stories that highlight your leadership style, focusing on how you've developed and progressed your team members. Be ready to discuss your empathetic approach and how it has positively impacted your workplace.

✨Emphasise Your Adaptability

Hollywood Bowl Group operates in a fast-paced environment, so it's crucial to demonstrate your resilience and flexibility. Think of examples where you've successfully navigated challenges or changes in your previous roles, and be prepared to discuss how you handle pressure.

✨Align with Company Values

Familiarise yourself with Hollywood Bowl Group's mission and values, especially their commitment to diversity and inclusion. Be ready to discuss how your personal values align with theirs and how you can contribute to creating a vibrant and inclusive environment for both staff and customers.

General Manager in London
Hollywood Bowl Group
Location: London
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